Tiguan 2016 ➤, Tiguan 2021 ➤, Tiguan RUS 2017 ➤, Tiguan RUS 2021 ➤
Maintenance - Edition 12.2020
2.2.13
Automatic gearbox
Scope of work
Climate and traffic condi‐ Countries with hot climate
USA
tions usual for passenger
vehicles
⇒ page 33
Automatic gearbox:
change ATF.
---
Every 60,000 km
Every 80,000 mi
2.2.14
Country-specific additional work dependent on time and mileage
Scope of work
Interval
®
At every service.
Reducing agent (AdBlue /DEF): replenishing
•
Only if requested by customer, and as a separate
charge
Dual clutch gearbox (DSG) 02E and 0D9: change
gear oil and filter.
Every 60,000 km
Every 60,000 km
Every 120,000 km
Dual clutch gearboxes (DSG) 0DD, 0DL and 0BH:
change gear oil.
Dual clutch gearbox (DSG) 0GC: change gear oil.
Diesel particulate filter: Check
At 180,000 km/210,000 km,
then every 30,000 km
All-wheel drive coupling: changing oil
Front differential lock: changing oil
Every 3 years
Every 3 years
Every 4 years
®
Reducing agent (AdBlue /DEF): changing
•
Applies only to vehicles driven less than
15,000 km in 4 years
2.3
Service tables as of model year 2021►
A new maintenance concept has been introduced as of model
year 2021►. Compared with the previous concept, the main
features are as follows:
♦ Deviating scopes of service no longer include extended ad‐
ditional inspections. These must now also be carried out
within the scope of every inspection.
♦ Deviating service intervals: inspection is now always due
after the same interval, meaning e.g. for PR-number QI4:
after 30,000 km or 2 years, whichever occurs first.
♦ Individual intervals of the additional work have been adapted
to the new inspection interval.
2.3.1
Pre-delivery inspection
Scope of work
– 12V battery: check battery clamp for firm seating.
– Transportation mode: switch off.
– Service interval display: reset.
– Status of 12V battery: read.
•
Runs automatically on vehicles with battery monitor control unit -367- at switching off of transportation
mode.
18
2. Service work
Tiguan 2016 ➤, Tiguan 2021 ➤, Tiguan RUS 2017 ➤, Tiguan RUS 2021 ➤
Maintenance - Edition 12.2020
Scope of work
– 12V battery: check using -VAS 6161-.
Only applicable to vehicles without battery data module.
•
– Event memories of all systems: read.
– Time and date: set.
– All switches, electrical consumers, sockets, gauges and other control elements: check function
– Front passenger airbag: check key switch and ON/OFF function.
– Window regulators: initialise (activate).
– Vehicle interior: check for cleanliness.
– Protective seat covers and protective carpet film: remove.
– All equipment which has been packed inside vehicle (if part of original equipment): install.
– Two safety hammers: install according to installation instructions.
•
Applies only to the Netherlands.
– Vehicle exterior: check for cleanliness.
– Tyre pressure: check.
– Wheel bolts: tighten to specified torque.
– Wiper blade protection: remove.
– Tyre Pressure Loss Indicator: calibrate after tyre pressure has been corrected.
– Vehicle: inspect for leaks and damage from above and below.
– Brake system: inspect for leaks and damage.
– Transportation devices: remove (if fitted).
– Vehicle underside (underbody): inspect for damage.
– Windscreen wash/wipe system and headlight washer system: check function and settings.
– Engine oil level: check; observe oil specification when topping up.
– Coolant level: check.
– Brake fluid: renew, if vehicle is older than 6 months.
– Brake fluid level: check that it is at maximum.
– Keys: check number, operation and cleanliness.
– Service Schedule / Digital Service Schedule: enter pre-delivery inspection.
– Carry out road test.
– Charging cable: check that cable is present and check its condition.
•
Applies only to BEV and PHEV
– High-voltage battery: charging
Applies only to BEV and PHEV
•
2. Service work
19
Tiguan 2016 ➤, Tiguan 2021 ➤, Tiguan RUS 2017 ➤, Tiguan RUS 2021 ➤
Maintenance - Edition 12.2020
2.3.2
Scopes of service
Note
♦ Depending on the time elapsed and the mileage since the
last service, service events may be combined (inspection
with oil change).
♦ The scopes of service work are generally applicable and dif‐
fer according to vehicle model and equipment level. There is
no relation between individual vehicles and identified vehicle
identification numbers.
♦ Scopes of service work for individual vehicles can be found
only in the maintenance tables. ⇒ Maintenance tables
Oil change Inspection
service
Scope of work
Vehicle interior
X
– Interior lights: check function of headliner, luggage compartment and glove
compartment lights.
X
X
– Horn: check function.
– Charging cable: check that cable is present and check its condition.
•
Applies only to BEV and PHEV
– High-voltage battery: check charge level, charge as necessary.
Applies only to BEV
X
•
Vehicle exterior
X
X
X
X
X
X
– Headlight washer system: check function.
– Front lighting: check function.
– Static cornering light (cornering light): check function.
– Automatic headlight control: check function.
– Rear lighting: check function.
– Windscreen wash/wipe system: check function and spray jet settings and ad‐
just if necessary; check for damage.
X
– Wiper blades: move blades to service position and check for damage; check
park position.
X
X
X
– Interior and exterior of body: inspect for corrosion.
– Windscreen: Visual check for damage
– High-voltage charging socket in radiator grille or left wing: inspect for soiling
and damage.
•
Applies only to PHEV
X
– High-voltage charging socket in radiator grille and tank cap: inspect for soiling
and damage.
•
Applies only to BEV
– Reducing agent (AdBlue®): replenish only if customer requests.
If part of equipment
– Convertible top: clean and lubricate locking element.
Only for T-Roc Cabriolet
X
•
X
•
20
2. Service work
Tiguan 2016 ➤, Tiguan 2021 ➤, Tiguan RUS 2017 ➤, Tiguan RUS 2021 ➤
Maintenance - Edition 12.2020
Oil change Inspection
service
Scope of work
X
– Convertible top: perform water test.
•
Only for T-Roc Cabriolet
X
– Sunroof: check function, clean guide rails and lubricate with special grease.
Underside of vehicle
X
– Drain engine oil and renew oil filter.
X
– Motor and components in motor compartment: inspect for leaks and damage
(from below).
X
– Gearbox, final drive and drive shaft boots: inspect for leaks and damage.
X
X
– Brakes, front and rear: check thickness of pads/linings and condition of brake
discs.
X
X
– Poly V-belt: check condition.
– Poly V-belt and tensioning roller for belt-driven starter-alternator: check condi‐
tion.
X
– Swivel joints, axle mountings, coupling rod bearings and anti-roll bar rubber
mountings: perform visual inspection for damage.
X
X
X
X
– Track rods: checking clearance, attachment and boots
– Brake system and shock absorbers: inspecting for leaks and damage
– Exhaust system: inspect for leaks, firm seating and damage.
– Underbody: inspect for damage to undercoating, underbody cladding, routing of
lines, plugs.
X
– Front and rear coil springs and rubber buffers: inspect for damage.
– Warning stickers: check that they are present.
X
•
Applies only to PHEV
– Warning stickers: check that they are present.
Applies only to BEV
– Removable towing bracket: check.
If part of equipment
– Air suspension: check for leaks and damage.
Applies only to Touareg
X
X
X
•
•
•
Tyres
X
X
X
– Tyre pressure: check.
– Tyre mobility set: check for damage and use.
– Tyres: check condition and wear pattern of tyre; enter tread depth.
Engine compartment
X
X
X
X
– Engine oil: replenish.
– Oil level: check.
– Battery and, if fitted, second battery: check with battery tester.
– Motor and components in motor compartment: inspect for leaks and damage
(from above).
X
X
– Brake fluid level (dependent upon brake pad/lining wear): check.
– Cooling system: check frost protection and coolant level.
2. Service work
21
Tiguan 2016 ➤, Tiguan 2021 ➤, Tiguan RUS 2017 ➤, Tiguan RUS 2021 ➤
Maintenance - Edition 12.2020
Oil change Inspection
service
Scope of work
X
– Check cooling system for high-voltage system and also check presence and
attachment of tamperproof seal on coolant expansion tank
•
Applies only to PHEV
X
X
– Window wash/wipe system: check anti-freeze protection; replenish washer flu‐
id.
– Hybrid components: inspect for damage to high-voltage components and wires.
•
Applies only to PHEV
X
– High-voltage components and high-voltage cables: inspect for damage and
correct routing and securing of lines.
•
Applies only to BEV
– Plenum chamber: check for soiling.
Applies only to up!
– Plenum chamber: check for soiling.
Applicable for e-up! only
X
•
X
•
Concluding work
X
X
X
X
X
X
– Service interval display: Reset
– Headlight adjustment: check and adjust as necessary.
– Tyre Pressure Loss Indicator: calibrate after tyre pressure has been corrected.
– Carry out road test.
– Selective wheel torque control: assess oil degradation using vehicle diagnostic
tester.
X
– High-voltage battery: charge.
•
Applies only to PHEV
– High-voltage battery: charge.
Applies only to BEV
X
•
2.3.3
Service intervals
Scope of work
Climate and traffic con‐
For operation with fuels that are »NOT« compliant
with standards EN 228 ⇒ page 34 or EN 590 ⇒
page 35
ditions usual for passen‐
ger vehicles operated on
fuels compliant with EN
228 or EN 590
Oil change service
---
---
---
QI1
1)
every 5,000 km or 1 year (fixed)
QI2
1)
every 7,500 km or 1 year (fixed)
QI3
1)
every 10,000 km or 1 year (fixed)
QI4
1)
every 15,000 km or 1 year (fixed)
22
2. Service work
Tiguan 2016 ➤, Tiguan 2021 ➤, Tiguan RUS 2017 ➤, Tiguan RUS 2021 ➤
Maintenance - Edition 12.2020
Scope of work
Climate and traffic con‐
ditions usual for passen‐
ger vehicles operated on
fuels compliant with EN
228 or EN 590
For operation with fuels that are »NOT« compliant
with standards EN 228 ⇒ page 34 or EN 590 ⇒
page 35
QI6
---
---
max. 30,000 km or 2
1)
years (flexible)
QI7
every 10,000 mi or 1 year
1)
(fixed)
1)
Whichever occurs first.
Scope of Climate and traffic
work conditions usual for
passenger vehicles
USA
For operation with fuels that are »NOT« compliant with
standards EN 228 ⇒ page 34 or EN 590 ⇒ page 35
1)
Inspec‐ Every 30,000 km Every 20,000 mi or
Every 10,000 km or 1 year
1)
1)
tion
or 2 years
2 years
Applies to vehicles with PR numbers QI1 and QI3.
1)
Every 15,000 km or 1 year
Applies to vehicles with PR numbers QI2 and QI4.
1)
Whichever occurs first.
2.3.4
Air filter
Scope of work
Climate and traffic conditions usu‐ Countries with high levels of dust
al for passenger vehicles
Every 60,000 km
⇒ page 36
Air filter: cleaning housing and re‐
newing filter element
Every 30,000 km
1)
1)
or 4 years
or 2 years
•
Applies only to Polo with en‐
gine code CHYB & CHYC and
up! with manifold injection
Air filter: cleaning housing and re‐
newing filter element
Every 90,000 km
Every 30,000 km
1)
1)
or 6 years
or 2 years
1)
Whichever occurs first.
2.3.5
Dust and pollen filter
Scope of work
Climate and traffic conditions usu‐ Countries with high levels of dust
al for passenger vehicles
Every 60,000 km
⇒ page 36
Dust and pollen filter (cabin filter):
renew.
Max. 1 year
1)
1)
or 2 years
or 30,000 km
1)
Whichever occurs first.
2. Service work
23
Tiguan 2016 ➤, Tiguan 2021 ➤, Tiguan RUS 2017 ➤, Tiguan RUS 2021 ➤
Maintenance - Edition 12.2020
2.3.6
Panoramic sliding sunroof
Scope of work
Climate and traffic conditions usu‐ Countries with high levels of dust
al for passenger vehicles
---
⇒ page 36
Panoramic sliding sunroof
Max. 1 year
1)
•
With colourless special lubri‐
cant: in countries with low
dust levels, check only func‐
tion and noise. In countries
with high dust levels, the pan‐
orama sliding roof must con‐
tinue to be cleaned and lubri‐
cated.
or 15,000 km
1)
Whichever occurs first.
2.3.7
Sliding sunroof drains at rear
Scope of work
Climate and traffic conditions usu‐ Countries with high levels of dust
al for passenger vehicles
Max. 2 years
⇒ page 36
Sliding sunroof drains at front:
check for blockage, clean if nec‐
essary
Max. 1 year
1)
1)
or 30,000 km
or 15,000 km
Water drain valves at rear: check
for blockage, clean if necessary
1)
Whichever occurs first.
2.3.8
Toothed belt
Scope of work
Climate and traffic conditions usu‐ Countries with high levels of dust
al for passenger vehicles
Every 120,000 km
⇒ page 36
Toothed belt and camshaft drive
tensioning roller: renew.
Every 120,000 km
•
Applies only to TDI bi-turbo
Toothed belt and camshaft drive
tensioning roller: renew.
Every 210,000 km
Every 120,000 km
Every 120,000 km
Every 120,000 km
•
Applies to all diesel engines
with toothed belt
Toothed belt and camshaft drive
tensioning roller: renew.
---
---
•
Applies to all petrol engines
with toothed belt
Toothed belt drive for coolant
pump: renew.
•
Applies to all petrol engines
with toothed belt for coolant
pump
1)
Whichever occurs first.
Unlisted engines do not have a toothed belt inspection or re‐
placement interval.
24
2. Service work
Tiguan 2016 ➤, Tiguan 2021 ➤, Tiguan RUS 2017 ➤, Tiguan RUS 2021 ➤
Maintenance - Edition 12.2020
2.3.9
Poly V-belt
Scope of work
Climate and traffic conditions usu‐ Countries with high levels of dust
al for passenger vehicles
---
⇒ page 36
Poly V-belt: renewing
Poly V-belt and tensioning roller
for belt-driven starter-alternator:
renew
Every 60,000 km
Every 60,000 km
Every 180,000 km
2.3.10
Diesel fuel filter
Scope of work
Diesel compliant with EN 590
Every 60,000 km
Diesel not compliant with EN 590
⇒ page 35
Diesel fuel filter: renewing
Applies only to Touareg
Every 30,000 km
•
Diesel fuel filter: renewing
Every 90,000 km
Every 30,000 km
2.3.11
Spark plugs
Scope of work
Petrol engine compliant
E100
Petrol engine not compli‐
ant with EN 228 ⇒ page
34
with EN 228
Spark plugs: Renew
Spark plugs: Renew
Every 60,000 km
Every 40,000 km
Every 30,000 km /
1)
1)
20,000 km
or 4 years
or 4 years
1)
or 2 years
Every 90,000 km
and
1)
•
Applies for all 6-cylin‐
der engines
or 6 years
every 15,000 km /
10,000 km
1)
or 1 year
1)
Whichever occurs first.
2.3.12
Automatic gearbox
Scope of work
Climate and traffic condi‐ Countries with hot climate
USA
tions usual for passenger
vehicles
⇒ page 33
Automatic gearbox:
change ATF.
---
Every 60,000 km
Every 80,000 mi
2.3.13
Multi-purpose additive
Scope of work
Climate and traffic conditions usu‐
Russia
al for passenger vehicles
---
Multi-purpose additive for diesel
fuel: adding
At every service.
At every service.
Multi-purpose additive for petrol
---
fuel: adding
2. Service work
25
Tiguan 2016 ➤, Tiguan 2021 ➤, Tiguan RUS 2017 ➤, Tiguan RUS 2021 ➤
Maintenance - Edition 12.2020
2.3.14
Country-specific additional work dependent on time and mileage
Scope of work
Interval
®
At every service.
Reducing agent (AdBlue /DEF): replenishing
•
Only if requested by customer, and as a separate
charge
Selective wheel torque control: change oil in left and
right clutch chambers
Every 60,000 km
1)
or 4 years
Dual clutch gearbox (DSG) 02E and 0D9: change
Every 60,000 km
Every 60,000 km
Every 120,000 km
gear oil and filter.
Dual clutch gearboxes (DSG) 0DD, 0DL and 0BH:
change gear oil.
Dual clutch gearbox (DSG) 0GC: change gear oil.
Diesel particulate filter: Check
At 180,000 km/210,000 km,
then every 30,000 km
All-wheel drive coupling: changing oil
Brake and clutch system: changing brake fluid
Front differential lock: changing oil
Every 2 years
Every 2 years
Every 2 years
Every 4 years
®
Reducing agent (AdBlue /DEF): changing
•
Applies only to vehicles driven less than
15,000 km in 4 years
26
2. Service work
Tiguan 2016 ➤, Tiguan 2021 ➤, Tiguan RUS 2017 ➤, Tiguan RUS 2021 ➤
Maintenance - Edition 12.2020
3
General information
General warnings for working on high-voltage system ⇒ page
Raising vehicle with lifting platform or trolley jack ⇒ page 27
Entries in service schedule ⇒ page 29
Severe operating conditions ⇒ page 29
Vehicle data sticker ⇒ page 30
Connecting vehicle diagnostic tester ⇒ page 31
Vehicle identification number ⇒ page 32
Countries with hot climate ⇒ page 33
Country overview for petrol not compliant with EN 228 ⇒ page
34
Country overview for diesel not compliant with EN 590 ⇒ page
35
Motor code and motor number ⇒ page 36
Countries with high levels of dust ⇒ page 36
Type plate ⇒ page 37
Shortened intervals for spark plug replacement ⇒ page 37
3.1
General warnings for working on high-
voltage system
⇒ Rep. gr. 00; Classification of dangers for the high-voltage
system
3.2
Raising vehicle with lifting platform or
trolley jack
Safety notes ⇒ page 27
Lifting points for lifting platform and trolley jack ⇒ page 28
3.2.1
Safety information
WARNING
Before driving onto a lifting platform ensure there is sufficient
clearance between low lying components and lifting platform.
Before driving a vehicle onto a lifting platform it must be en‐
sured that the vehicle weight does not exceed the permissible
lifting capacity of the platform.
Lift vehicle only at points indicated in figure to avoid damaging
vehicle underbody or tipping vehicle.
Never start engine and engage a gear with vehicle lifted as
long as even one driven wheel has contact with the floor!
Disregarding these warnings risks the danger of an accident!
If work is to be performed under vehicle, the vehicle must be
supported by suitable stands.
3. General information
27
2024 VW Tiguan Owner's Manual
