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Table of Contents > Service work > Service tables up to model year 2020

VW Tiguan 2021 Service Maintenance Manual ➜ Service tables up to model year 2020

Tiguan 2016 ➤, Tiguan 2021 ➤, Tiguan RUS 2017 ➤, Tiguan RUS 2021 ➤  
Maintenance - Edition 12.2020  
2.2  
Service tables up to model year ►2020  
Note  
The service tables apply in general with differences depend‐  
ing on the vehicle model and equipment level. There is no  
relation between individual vehicles and identified vehicle  
identification numbers.  
Vehicle-specific time and mileage dependent additional work  
can only be found in the ⇒ maintenance tables.  
2.2.1  
Pre-delivery inspection  
Scope of work  
– Battery: check battery terminal clamps for secure seating.  
– Transportation mode: switch off.  
– Service interval display: reset.  
– Status of battery: read.  
– Event memories of all systems: read.  
– Radio/radio navigation system: store local radio stations to station buttons.  
– Time and date: set.  
– All switches, electrical consumers, sockets, gauges and other controls: check function.  
– Front passenger airbag: check key switch and ON/OFF function.  
– Window regulators: initialise (activate).  
– Vehicle interior: check for cleanliness.  
– Protective seat covers and protective carpet film: remove.  
– All equipment which has been packed inside vehicle (if part of original equipment): install.  
– Two safety hammers: install according to installation instructions.  
– Edge protection on doors (plastic film): remove.  
– Vehicle exterior: check for cleanliness.  
– Tyre pressure: check.  
– Wheel bolts: tighten to specified torque.  
– Wiper blade protection: remove.  
– Tyre Pressure Loss Indicator: calibrate after tyre pressure has been corrected.  
– Vehicle: inspect for leaks and damage from above and below.  
– Brake system: inspect for leaks and damage.  
– Transportation devices: remove (if fitted).  
– Vehicle underside (underbody): inspect for damage.  
– Windscreen wash/wipe system and headlight washer system: check function and settings.  
– Engine oil level: check; observe oil specification when topping up.  
– Coolant level: check.  
– Brake fluid: renew, if vehicle is older than 6 months.  
– Brake fluid level: check that it is at maximum.  
– Keys: check number, operation and cleanliness.  
– Service Schedule / Digital Service Schedule: enter pre-delivery inspection.  
– Owner's literature: check that literature is complete and prepare for delivery to customer.  
– Carry out road test.  
– Warning stickers: check that they are present.  
10  
2. Service work  
Tiguan 2016 ➤, Tiguan 2021 ➤, Tiguan RUS 2017 ➤, Tiguan RUS 2021 ➤  
Maintenance - Edition 12.2020  
Scope of work  
– Charging cable: check that cable is present and check its condition.  
Applies only to BEV and PHEV  
– High-voltage battery: charging  
Applies only to BEV and PHEV  
2.2.2  
Scopes of service  
Note  
Depending on the time elapsed and the mileage since the  
last service, service events may be combined (inspection  
with oil change).  
An extended scope of inspection is carried out in combina‐  
tion with an inspection.  
The scopes of service work are generally applicable and dif‐  
fer according to vehicle model and equipment level. There is  
no relation between individual vehicles and identified vehicle  
identification numbers.  
Scopes of service work for individual vehicles can be found  
only in the maintenance tables. ⇒ Maintenance tables  
Oil  
Inspec‐ Exten‐  
Scope of work  
change  
service  
tion  
ded  
scope of  
inspec‐  
tion  
(applies  
only in  
addition  
to regu‐  
lar in‐  
spec‐  
tion)  
Vehicle interior  
X
– Interior lights: check function of headliner, luggage compartment and  
glove compartment lights.  
X
X
– Horn: check function.  
– Charging cable: check that cable is present and check its condition.  
Applies only to BEV and PHEV  
– High-voltage battery: check charge level, charge as necessary.  
Applies only to BEV  
X
Vehicle exterior  
X
X
X
X
X
– Headlight washer system: check function.  
– Front lighting: check function.  
– Static cornering light (cornering light): check function.  
– Automatic headlight control: check function.  
– Rear lighting: check function.  
2. Service work  
11  
Tiguan 2016 ➤, Tiguan 2021 ➤, Tiguan RUS 2017 ➤, Tiguan RUS 2021 ➤  
Maintenance - Edition 12.2020  
Oil  
Inspec‐ Exten‐  
Scope of work  
change  
service  
tion  
ded  
scope of  
inspec‐  
tion  
(applies  
only in  
addition  
to regu‐  
lar in‐  
spec‐  
tion)  
X
X
– Windscreen wash/wipe system: check function and spray jet settings  
and adjust if necessary; check for damage.  
– Wiper blades: move blades to service position and check for damage;  
check park position.  
X
X
– Interior and exterior of body: inspect for corrosion.  
– Windscreen: Visual check for damage  
X
X
– High-voltage charging socket in radiator grille: inspect for soiling and  
damage.  
Applies only to PHEV  
– High-voltage charging socket in radiator grille and tank cap: inspect for  
soiling and damage.  
Applies only to BEV  
– Reducing agent (AdBlue®): replenish only if customer requests.  
If part of equipment  
– Convertible top: clean and lubricate locking element.  
Only for T-Roc Cabriolet  
– Convertible top: perform water test.  
Only for T-Roc Cabriolet  
X
X
X
X
– Sunroof: check function, clean guide rails and lubricate with special  
grease.  
Underside of vehicle  
X
– Drain engine oil and renew oil filter.  
X
X
– Motor and components in motor compartment: inspect for leaks and  
damage (from below).  
– Gearbox, final drive and drive shaft boots: inspect for leaks and dam‐  
age.  
X
– Brakes, front and rear: check thickness of pads/linings and condition of  
brake discs.  
X
X
– Poly V-belt: check condition.  
– Swivel joints, axle mountings, coupling rod bearings and anti-roll bar  
rubber mountings: perform visual inspection for damage.  
X
– Track rods: checking clearance, attachment and boots  
X
– Brake system and shock absorbers: inspecting for leaks and damage  
– Exhaust system: inspect for leaks, firm seating and damage.  
X
X
– Underbody: inspect for damage to undercoating, underbody cladding,  
routing of lines, plugs.  
X
– Front and rear coil springs and rubber buffers: inspect for damage.  
12  
2. Service work  
Tiguan 2016 ➤, Tiguan 2021 ➤, Tiguan RUS 2017 ➤, Tiguan RUS 2021 ➤  
Maintenance - Edition 12.2020  
Oil  
Inspec‐ Exten‐  
Scope of work  
change  
service  
tion  
ded  
scope of  
inspec‐  
tion  
(applies  
only in  
addition  
to regu‐  
lar in‐  
spec‐  
tion)  
X
– Warning stickers: check that they are present.  
Applies only to PHEV  
– Warning stickers: check that they are present.  
Applies only to BEV  
– Removable towing bracket: check.  
If part of equipment  
– Air suspension: check for leaks and damage.  
Applies only to Touareg  
X
X
X
Tyres  
X
X
X
– Tyre pressure: check.  
– Tyre mobility set: check for damage and use.  
– Tyres: check condition and wear pattern of tyre; enter tread depth.  
Engine compartment  
X
X
X
X
– Engine oil: replenish.  
– Oil level: check.  
– Battery and, if fitted, second battery: check with battery tester.  
– Motor and components in motor compartment: inspect for leaks and  
damage (from above).  
X
X
X
– Brake fluid level (dependent upon brake pad/lining wear): check.  
– Cooling system: check frost protection and coolant level.  
– Check cooling system for high-voltage system and also check presence  
and attachment of tamperproof seal on coolant expansion tank  
Applies only to PHEV  
X
X
– Window wash/wipe system: check anti-freeze protection; replenish  
washer fluid.  
– Hybrid components: inspect for damage to high-voltage components  
and wires.  
Applies only to PHEV  
X
– High-voltage components and high-voltage cables: inspect for damage  
and correct routing and securing of lines.  
Applies only to BEV  
– Plenum chamber: check for soiling.  
Applies only to up!  
X
2. Service work  
13  
Tiguan 2016 ➤, Tiguan 2021 ➤, Tiguan RUS 2017 ➤, Tiguan RUS 2021 ➤  
Maintenance - Edition 12.2020  
Oil  
Inspec‐ Exten‐  
Scope of work  
change  
service  
tion  
ded  
scope of  
inspec‐  
tion  
(applies  
only in  
addition  
to regu‐  
lar in‐  
spec‐  
tion)  
X
– Plenum chamber: check for soiling.  
Applicable for e-up! only  
Concluding work  
X
X
X
– Service interval display: Reset  
– Headlight adjustment: check and adjust as necessary.  
– Tyre Pressure Loss Indicator: calibrate after tyre pressure has been  
corrected.  
X
– Carry out road test.  
X
– High-voltage battery: charge.  
Applies only to PHEV  
– High-voltage battery: charge.  
Applies only to BEV  
X
2.2.3  
Service intervals  
Scope of work  
Climate and traffic con‐  
For operation with fuels that are »NOT« compliant  
with standards EN 228 ⇒ page 34 or EN 590 ⇒  
page 35  
ditions usual for passen‐  
ger vehicles operated on  
fuels compliant with EN  
228 or EN 590  
Oil change service  
---  
---  
---  
QI1  
1)  
every 5,000 km or 1 year (fixed)  
QI2  
1)  
every 7,500 km or 1 year (fixed)  
QI3  
1)  
every 10,000 km or 1 year (fixed)  
QI4  
1)  
every 15,000 km or 1 year (fixed)  
---  
QI6  
max. 30,000 km or 2  
1)  
years (flexible)  
QI7  
---  
every 10,000 mi or 1 year  
1)  
(fixed)  
1)  
Whichever occurs first.  
14  
2. Service work  
Tiguan 2016 ➤, Tiguan 2021 ➤, Tiguan RUS 2017 ➤, Tiguan RUS 2021 ➤  
Maintenance - Edition 12.2020  
Scope of work  
Inspection  
Climate and traffic con‐  
ditions usual for passen‐  
ger vehicles operated on  
fuels compliant with EN  
228 or EN 590  
For operation with fuels that are »NOT« compliant  
with standards EN 228 ⇒ page 34 or EN 590 ⇒  
page 35  
---  
---  
---  
QI1  
1)  
every 10,000 km or 1 year  
QI2  
1)  
every 15,000 km or 1 year  
QI3  
1)  
every 10,000 km or 1 year  
QI4  
QI4  
1)  
30,000 km or 2 years  
then every 30,000 km or  
every 15,000 km or 1 year  
1)  
1 year  
QI6  
---  
---  
30,000 km or 2 years  
then every 30,000 km or  
1)  
1 year  
QI7  
Every 20,000 mi or  
1)  
2 years  
1)  
Whichever occurs first.  
Scope of work  
Climate and traffic con‐  
ditions usual for passen‐  
ger vehicles operated on  
fuels compliant with EN  
228 or EN 590  
For operation with fuels that are »NOT« compliant  
with standards EN 228 ⇒ page 34 or EN 590 ⇒  
page 35  
Extended additional in‐  
spection  
After 60,000 km or  
3 years  
After 30,000 km or 2 years or  
1)  
after 20,000 km or 2 years  
Applies only in con‐  
junction with regular  
inspection  
then every 60,000 km or  
1)  
2 years  
1)  
Whichever occurs first.  
2.2.4  
Air filter  
Scope of work  
Climate and traffic conditions usu‐ Countries with high levels of dust  
al for passenger vehicles  
Every 60,000 km  
⇒ page 36  
Air filter: cleaning housing and re‐  
newing filter element  
Every 30,000 km  
1)  
1)  
or 4 years  
or 2 years  
Applies only to Polo with en‐  
gine code CHYB & CHYC and  
up! with manifold injection  
Air filter: cleaning housing and re‐  
newing filter element  
Every 90,000 km  
Every 30,000 km  
1)  
1)  
or 6 years  
or 2 years  
1)  
Whichever occurs first.  
2. Service work  
15  
Tiguan 2016 ➤, Tiguan 2021 ➤, Tiguan RUS 2017 ➤, Tiguan RUS 2021 ➤  
Maintenance - Edition 12.2020  
2.2.5  
Dust and pollen filter  
Scope of work  
Climate and traffic conditions usu‐ Countries with high levels of dust  
al for passenger vehicles  
Every 30,000 km  
⇒ page 36  
Dust and pollen filter (cabin filter):  
renew.  
Max. 1 year  
1)  
1)  
1)  
or 2 years  
or 30,000 km  
Applies only to up!  
Dust and pollen filter (cabin filter):  
renew.  
Every 60,000 km  
Max. 1 year  
or 30,000 km  
1)  
or 2 years  
1)  
Whichever occurs first.  
2.2.6  
Panoramic sliding sunroof  
Scope of work  
Climate and traffic conditions usu‐ Countries with high levels of dust  
al for passenger vehicles  
---  
⇒ page 36  
Panoramic sliding sunroof  
Max. 1 year  
1)  
With colourless special lubri‐  
cant: in countries with low  
dust levels, check only func‐  
tion and noise. In countries  
with high dust levels, the pan‐  
orama sliding roof must con‐  
tinue to be cleaned and lubri‐  
cated.  
or 15,000 km  
Panoramic sliding sunroof  
After 60,000 km or 3 years  
then every 60,000 km or 2 years  
Max. 1 year  
or 15,000 km  
1)  
1)  
If the lubricating paste is grey,  
clean and grease guide rails  
and clean wind deflector.  
1)  
Whichever occurs first.  
2.2.7  
Sliding sunroof drains at front and water drain valves at rear  
Scope of work  
Climate and traffic conditions usu‐ Countries with high levels of dust  
al for passenger vehicles  
Max. 2 years  
⇒ page 36  
Sliding sunroof drains at front:  
check for blockage, clean if nec‐  
essary  
Max. 1 year  
1)  
1)  
or 30,000 km  
or 15,000 km  
Water drain valves at rear: check  
for blockage, clean if necessary  
1)  
Whichever occurs first.  
2.2.8  
Toothed belt  
Scope of work  
Climate and traffic conditions usu‐ Countries with high levels of dust  
al for passenger vehicles  
Every 120,000 km  
⇒ page 36  
Toothed belt and camshaft drive  
tensioning roller: renew.  
Every 120,000 km  
Applies only to TDI bi-turbo  
Toothed belt and camshaft drive  
tensioning roller: renew.  
Every 210,000 km  
Every 120,000 km  
Applies to all diesel engines  
with toothed belt  
16  
2. Service work  
Tiguan 2016 ➤, Tiguan 2021 ➤, Tiguan RUS 2017 ➤, Tiguan RUS 2021 ➤  
Maintenance - Edition 12.2020  
Scope of work  
Climate and traffic conditions usu‐ Countries with high levels of dust  
al for passenger vehicles  
---  
⇒ page 36  
Toothed belt and camshaft drive  
tensioning roller: renew.  
Every 120,000 km  
Applies to all petrol engines  
with toothed belt  
Toothed belt drive for coolant  
pump: renew.  
---  
Every 120,000 km  
Applies to all petrol engines  
with toothed belt for coolant  
pump  
1)  
Whichever occurs first.  
Unlisted engines do not have a toothed belt inspection or re‐  
placement interval.  
2.2.9  
Poly V-belt  
Scope of work  
Climate and traffic conditions usu‐ Countries with high levels of dust  
al for passenger vehicles  
---  
⇒ page 36  
Poly V-belt: renewing  
Every 60,000 km  
2.2.10  
Diesel fuel filter  
Scope of work  
Diesel compliant with EN 590  
Every 60,000 km  
Diesel not compliant with EN 590  
⇒ page 35  
Diesel fuel filter: renewing  
Applies only to Touareg  
Every 30,000 km  
Diesel fuel filter: renewing  
Every 90,000 km  
Every 30,000 km  
2.2.11  
Spark plugs  
Scope of work  
Petrol engine compliant  
E100  
Petrol engine not compli‐  
ant with EN 228 ⇒ page  
37  
with EN 228  
Spark plugs: Renew  
Spark plugs: Renew  
Every 60,000 km  
Every 40,000 km  
Every 30,000 km /  
1)  
1)  
20,000 km  
or 4 years  
or 4 years  
1)  
or 2 years  
Every 90,000 km  
and  
1)  
Applies for all 6-cylin‐  
der engines  
or 6 years  
every 15,000 km /  
10,000 km  
1)  
or 1 year  
1)  
Whichever occurs first.  
2.2.12  
Brake fluid  
Scope of work  
Climate and traffic conditions usu‐ Only for markets outside Europe  
al for passenger vehicles  
and with fixed oil change intervals  
Every 2 years  
Brake and clutch system: chang‐  
ing brake fluid  
3 years after initial registration,  
then every 2 years  
2. Service work  
17  
Tiguan 2016 ➤, Tiguan 2021 ➤, Tiguan RUS 2017 ➤, Tiguan RUS 2021 ➤  
Maintenance - Edition 12.2020  
2.2.13  
Automatic gearbox  
Scope of work  
Climate and traffic condi‐ Countries with hot climate  
USA  
tions usual for passenger  
vehicles  
⇒ page 33  
Automatic gearbox:  
change ATF.  
---  
Every 60,000 km  
Every 80,000 mi  
2.2.14  
Country-specific additional work dependent on time and mileage  
Scope of work  
Interval  
®
At every service.  
Reducing agent (AdBlue /DEF): replenishing  
Only if requested by customer, and as a separate  
charge  
Dual clutch gearbox (DSG) 02E and 0D9: change  
gear oil and filter.  
Every 60,000 km  
Every 60,000 km  
Every 120,000 km  
Dual clutch gearboxes (DSG) 0DD, 0DL and 0BH:  
change gear oil.  
Dual clutch gearbox (DSG) 0GC: change gear oil.  
Diesel particulate filter: Check  
At 180,000 km/210,000 km,  
then every 30,000 km  
All-wheel drive coupling: changing oil  
Front differential lock: changing oil  
Every 3 years  
Every 3 years  
Every 4 years  
®
Reducing agent (AdBlue /DEF): changing  
Applies only to vehicles driven less than  
15,000 km in 4 years  
2.3  
Service tables as of model year 2021►  
A new maintenance concept has been introduced as of model  
year 2021►. Compared with the previous concept, the main  
features are as follows:  
♦ Deviating scopes of service no longer include extended ad‐  
ditional inspections. These must now also be carried out  
within the scope of every inspection.  
♦ Deviating service intervals: inspection is now always due  
after the same interval, meaning e.g. for PR-number QI4:  
after 30,000 km or 2 years, whichever occurs first.  
♦ Individual intervals of the additional work have been adapted  
to the new inspection interval.  
2.3.1  
Pre-delivery inspection  
Scope of work  
– 12V battery: check battery clamp for firm seating.  
– Transportation mode: switch off.  
– Service interval display: reset.  
– Status of 12V battery: read.  
Runs automatically on vehicles with battery monitor control unit -367- at switching off of transportation  
mode.  
18  
2. Service work  

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