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Table of Contents > Maintenance > Accessories, change of parts, repairs

VW Tiguan 2021 Owner's Manual ➜ Accessories, change of parts, repairs

operation of its safety equipment and cause  
serious injury.  
Additional connected electrical devices, the  
purpose of which is not to exercise direct control over  
the vehicle, must bear the mark (manufacturer's  
declaration of conformity in the European Union).  
These devices include e.g. eg, refrigerators, computers  
or fans.  
· Clean and maintain vehicle parts only in accordance  
with the manufacturer's instructions.  
tea.  
By their very nature, scuff marks and dirt  
WARNING  
caused by normal use are easier to detect on  
light-coloured cabin materials. The marks caused by  
If inappropriate accessories and spare parts are  
used, damage to the vehicle, malfunctions, accidents  
and serious injuries may result.  
the use are unavoidable and also suppose an  
unavoidable aging by the normal use. Observe the  
corresponding storage instructions.  
Volkswagen expressly recommends the use  
exclusive of authorized Volkswagen accessories  
and Original Volkswagen® Parts . Volkswagen has  
verified that these products are reliable, safe and  
suitable.  
Accessories, change of  
parts, repairs and modifications  
· Only fit parts to the vehicle that  
are equivalent, from the constructive point of view  
and their properties, to the parts assembled at the  
factory.  
Accessories and spare parts  
Consult a qualifi ed specialist workshop for advice  
before purchasing accessories, spare parts or  
operating fluids and media, e.g. For example, if you  
want to retrofit the vehicle with accessories or if you  
have to change parts. The qualifi ed specialist workshop  
will inform you about the legal provisions and  
recommendations regarding accessories, spare parts  
and operating fluids and media. Volkswagen  
recommends a Volkswagen dealer.  
· Mount only the rim combinations  
and tires approved by Volkswagen for the type of  
vehicle in question.  
WARNING  
Objects in the airbag deployment zone could  
cause serious injury or death if the airbags were  
to deploy.  
· Never fix or place objects in the areas of  
airbag deployment.  
Volkswagen recommends the exclusive use of  
authorized Volkswagen accessories and Original  
Volkswagen® Parts . Volkswagen has verified that  
these products are reliable, safe and suitable. Qualified  
specialized workshops are also prepared to carry out  
the assembly with absolute professionalism. Volkswagen  
recommends a Volkswagen dealer.  
Repairs and technical modifications  
When carrying out repairs and technical  
modifications, the Volkswagen guidelines must  
be observed ÿ !  
Despite continuously monitoring the market,  
Volkswagen wagen cannot judge whether products  
not authorized by Volkswagen meet the requirements  
for reliability, safety and suitability for the vehicle. For  
this reason, Volkswagen does not assume any liability  
for these products, even if, in certain cases, there is  
an authorization from an officially recognized vehicle  
inspection institute or an official body.  
Any modification of the electronic components and  
their software can cause functional failures. Due to  
the interconnection of electronic components, these  
failures can also negatively affect other systems that  
are not directly affected. This means that the reliability  
of the vehicle can be seriously endangered, that more  
than normal wear and tear on vehicle parts can occur,  
and that the vehicle's type approval can be lost.  
Retrofitted devices that directly influence vehicle  
control must bear the e -mark (European Union approval  
mark) and be approved by Volkswagen for the vehicle  
in question. These devices include e.g. e.g. speed  
governors or electronically controlled damping systems.  
The Volkswagen dealer cannot be held responsible  
for damage caused as a result of incorrect repairs  
and technical modifications.  
5 N M 0 1 2 7 6 0 A J  
389  
Accessories, change of parts, repairs and modifications  
The Volkswagen dealer is not responsible for damage caused  
as a result of incorrect repairs and technical modifications.  
Vehicles with accessories and special body structures  
The manufacturers of accessories and body structures  
(reforms) guarantee that they comply with current  
environmental laws and regulations, especially EU  
Directives 2000/53/CE and 2003/ 11/EC. The first regulates  
the management of vehicles at the end of their useful life  
and the second refers to the provisions that limit the  
marketing and use of certain dangerous substances and  
preparations.  
These damages are also not covered by the Volkswagen  
commercial warranty.  
Have all necessary repairs and technical modifications carried  
out by a qualified specialist workshop. Volkswagen  
recommends its dealers with Volkswagen® Genuine Parts .  
Volkswagen information for repairs It is possible to  
acquire the official information from Volkswagen about  
services and for repairs.  
The owner of the vehicle must keep the assembly  
documentation of the reforms and, in the event of taking the  
vehicle to the scrap yard, deliver said documentation when  
delivering the vehicle. This ensures that vehicles that have  
been refurbished also undergo environmentally friendly  
recycling.  
Customers in Europe, Asia, Australia, Africa, Central  
and South America:  
Contact a duly quali fied specialist workshop. Volkswagen  
recommends a Volkswagen dealer. Or register on the  
Internet portal er Win (electronic information system for  
repairs and workshops):  
Windscreen repairs In order to  
fulfill their function, some equipment requires electrical or  
electronic components, e.g. For example, they are attached  
to the inside of the windscreen in the area of the interior  
mirror. The windshield will have to be replaced if it is  
damaged, for example by the impact of a stone, in the field  
of vision of these electrical or electronic components. The  
repair of said impact can cause an incorrect or anomalous  
operation of the equipment in question.  
Customers in North America and Canada:  
If you want to request the information about the services in  
printed format, go to:  
Volkswagen Technical Literature Ordering Center  
literature.vw.com In  
addition, you can register on the erWin Internet portal:  
After replacing the windscreen, a qualified specialist  
workshop must adjust and calibrate the camera and  
sensors. Volkswagen recommends a Volkswagen dealer.  
Diagnostic connection (OBD)  
In the passenger compartment there is a diagnosis  
connection (OBD) to consult the incident memory. The  
incident memories record faults and deviations from the  
theoretical values of the electronic control units ÿ .  
Loss or damage to sensors and cameras  
Incorrect repairs, structural modifications to the vehicle  
(eg lowering the suspension), retrofitting accessories or  
modifications to the upholstery could lead to misalignment  
or damage the sensors and cameras. This can also occur  
The diagnostic connection (OBD) is located in the footwell  
on the driver's side, either at the bottom of the instrument  
panel or next to the bonnet release lever, behind a cover.  
from a blow when parking, and even from some small  
damage, such as the impact of a stone on the windshield.  
Have the incident memories consult and reset only by  
Do not cover the area in front of and around the sensors  
and cameras with stickers, additional headlights, license  
plate trim frames or the like! Note the position of the sensors  
and cameras in the vehicle ÿ p. 8.  
suitably qualified specialist workshops. More information  
about the stored data can be obtained at these workshops.  
Volkswagen recommends a Volkswagen dealer.  
Otherwise, the function of important functions of the driver  
assistance systems may be impaired and the vehicle may  
be damaged.  
Once a fault has been corrected, the information about it is  
deleted from the incident memory. Other memory contents  
are overwritten successively  
mind.  
Only have repairs or structural modifications carried out by  
qualified specialist workshops  
390  
Maintenance  
for it. Volkswagen recommends a Volkswagen dealer.  
· Only fit parts to the vehicle that  
are equivalent, from the constructive point of view  
and their properties, to the parts assembled at the  
factory.  
Other indications:  
— If the area of the sensors is painted in a different color or  
repainted, the function of the system in question may be  
impaired.  
· Mount only the rim combinations  
and tires approved by Volkswagen for the type of vehicle in  
question.  
— On some versions of the vehicle, the Volkswagen emblem  
may influence the visibility of the radar sensor at the front.  
Therefore, only use the vehicle with the original Volkswagen  
emblem or one authorized for it by Volks wagen.  
WARNING  
Failure to use the diagnostic connection socket as intended  
can cause malfunctions and result in accidents and serious  
injuries.  
Powertrain underbody protection This protection reduces the  
Never consult the memory yourself  
risk of damage to the underbody of the vehicle and the engine  
oil sump, e.g. For example, when climbing curbs, at entrances  
to buildings or when driving on unpaved roads.  
incidents through the connection socket for diagnosis.  
· Never read the data yourself through the vehicle's  
diagnosis connection socket.  
Have this protection retrofitted by a qualified specialist  
workshop. Volks wagen recommends a Volkswagen dealer.  
· Have the incident memory consulted by means of the  
diagnostic connection only to suitably qualified specialist  
workshops. Volkswagen recommends going to a  
Volkswagen dealer for this.  
Powertrain underbody protection may not be available in all  
countries.  
ses.  
WARNING  
Any type of repair or modification carried out on the vehicle in  
Repairs and possible negative  
effects on the airbag system  
an incorrect way can reduce the effectiveness of the driver  
assistance systems and air bags when deployed. This could  
cause malfunctions, accidents and fatal injuries.  
When carrying out repairs and technical modifications,  
the Volkswagen guidelines must be observed ÿ !  
· Only have necessary repairs and modifications to the  
vehicle carried out by qualified specialist workshops.  
Volkswagen recommends a Volkswagen dealer.  
Only have modifications and repairs to the front bumper, doors,  
front seats, headlining or bodywork performed by a specialized  
workshop. Components and sensors of the airbag system can be  
found in these vehicle parts.  
WARNING  
Improper vehicle repairs and modifications can result in  
vehicle damage, accidents and serious injuries.  
When work is carried out on the airbag system or parts of the  
airbag system are removed and installed for other repair work,  
components of the airbag system can be damaged. This can  
cause the air bags not to deploy correctly or not at all in the event  
of an accident.  
· Volkswagen expressly recommends using only Volkswagen®  
Genuine Parts .  
Volkswagen has verified that these products are reliable,  
safe and suitable.  
· Only have necessary repairs and modifications to the  
vehicle carried out by qualified specialist workshops.  
They have the diagnostic equipment, information on  
repairs and the tools that are required, as well as qualified  
personnel. Volks wagen recommends a Volkswagen  
dealer.  
To ensure that the effectiveness of the air bags is not  
impaired and that removed components do not cause injuries  
or pollute the environment, the corresponding regulations must  
be observed. Specialized workshops are familiar with these  
provisions.  
5 N M 0 1 2 7 6 0 A J  
Modifying the vehicle's suspension may impair the operation of  
the airbag system  
391  
Accessories, change of parts, repairs and modifications  
in case of collision. For example, the use of wheel and  
tire combinations that have not been approved by  
Volkswagen, lowering the height of the vehicle,  
changing the rigidity of the suspension, including  
springs, telescopic arms, shock absorbers , etc., can  
change the forces that are measured by the airbag  
the electromagnetic radiation will not be optimally  
diverted to the outside. Especially in case of poor  
reception, e.g. For example, in rural areas, there may  
be high radiation in the vehicle. This  
can pose a health risk ÿ .  
Depending on the equipment, a suitable telephone  
interface can be used to connect the mobile phone to  
the outdoor antenna. The quality of the co  
sensors and transmitted to the electronic control unit.  
Certain modifications to the suspension can, e.g. For  
example, increasing the forces measured by the  
sensors and causing the airbag system to trigger in  
certain collisions where it would not normally trigger if  
these modifications had not been made. Other  
modifications can reduce the forces measured by the  
sensors and prevent the airbags from deploying when  
they should.  
nection improves and increases range.  
Call  
In many countries it is only allowed to talk on the  
phone in the vehicle using a hands-free device, e.g. e.g.  
via a Bluetooth® connection .  
Secure the mobile phone on a suitable holder ÿ before  
use or store it in a storage compartment where it cannot  
slip, e.g. e.g. in the center console.  
WARNING  
Any type of repair or modification carried out on the  
vehicle in an incorrect way can cause damage and  
anomalies in the operation of the vehicle and reduce  
the effectiveness of the airbag system. This could  
cause an accident and serious or fatal injuries.  
Radiocomunication  
If you want to use a radio communication device,  
please observe the legal provisions and the  
manufacturer's instruction manual. for the mon  
subsequent labeling of a radiocommunication device  
requires an authorization.  
· Only have repairs and modifications to be carried  
out on the vehicle carried out by specialized  
workshops.  
For more information on mounting a radio  
communication device, contact a qualified specialist  
workshop. Volkswagen recommends a Volkswagen  
dealer.  
Airbag modules cannot be repaired  
and they have to be replaced.  
· Never fit air-cooled parts to the vehicle.  
bags disassembled from vehicles at the end of  
their useful life or from recycling plants.  
WARNING  
Mobile phones that are not attached or not properly  
attached could be thrown around the passenger  
compartment in the event of a sudden manoeuvre,  
sudden stop or accident, causing injury.  
WARNING  
Modifications to the vehicle's suspension, including  
the use of unauthorized wheel and tire combinations,  
may impair the operation of the air bags and increase  
the risk of serious injury or death in an accident.  
· Securely secure or store mobile phones and their  
accessories outside of airbag deployment zones.  
WARNING  
· Never mount suspension components whose  
characteristics are not identical to those of the  
original parts mounted on the vehicle.  
If mobile phones and radio communication devices  
are used without connection to an external antenna  
Therefore, it is possible that the limit values for  
electromagnetic radiation inside the vehicle may be  
exceeded, which would endanger the health of the  
· Never use wheel and tire combinations that have  
not been authorized by Volks wagen.  
driver and that of his companions. The same happens  
if the outdoor antenna is not installed correctly.  
Keep a minimum distance of 20 cm  
(8 inches) between the device's antennae and  
an active medical implant, such as a pacemaker  
you are  
Mobile telephony and radio  
communication in the vehicle  
Electromagnetic radiation  
Do not carry the switched on device too close  
or directly on top of an active medical implant,  
e.g. e.g. in the breast pocket.  
If a mobile phone or radio communication device is  
used without connection to the outdoor antenna,  
392  
Maintenance  

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