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Table of Contents > Driving > Automatic gearbox

VW Tiguan 2021 Owner's Manual ➜ Automatic gearbox

Immediately have the change checked by a duly  
Auto switch  
qualified specialized workshop. Volkswagen  
recommends a Volkswagen dealer.  
C change operation  
dual DSG® clutch  
Automatic transmission: select  
selector lever positions  
Description  
The vehicle is equipped with a DSG® dual clutch  
transmission .  
The DSG® dual-clutch gearbox is a gearbox with  
dual-clutch technology that changes gears  
automatically. A double clutch and two mutually  
independent partial transmissions allow very fast  
gear changes without loss of tractive power. The  
DSG® dual-clutch gearbox thus combines the power  
and economy of a manual gearbox with the comfort  
and convenience of a conventional automatic gearbox.  
Functioning  
While driving, the power from the engine is transmitted  
to the drive axle via the gearbox. To change gear, the  
power transmission between the engine and the  
transmission must be interrupted. This is the function  
of the clutch.  
Fig. 131 Automatic transmission selector lever with  
lock button (arrow).  
, du  
In the case of the DSG® dual clutch transmission  
While driving, the power of the engine is always  
With the ignition on, the selected selector lever  
position is shown on the instrument cluster display.  
transmitted without interruption via one of the two  
partial transmissions. Before making a gear change,  
the next higher or lower gear in the transmission that  
is not active is preselected.  
– Parking lock  
The drive wheels are locked. Select this position  
only when the vehicle is stopped.  
Then the clutch of the preselected gear closes and  
at the same time the one of the gear that was  
selected opens. This allows very fast gear changes.  
To move the selector lever out of this position,  
depress the brake pedal with the ignition on and  
press the lever lock button.  
Thanks to its design, the DSG® dual-clutch  
gearbox is more efficient than an automatic gearbox.  
While the torque converter of an automatic  
- Reverse  
transmission is always running, the DSG® dual-clutch  
transmission can open the clutch at idle speed and  
thus save fuel. Due to its efficiency, low weight and  
intelligent management, the DSG® dual-clutch  
gearbox generally achieves the same or lower fuel  
consumption than a manual gearbox.  
Reverse is engaged. Select this position only when  
the vehicle is stopped.  
- Neutral  
The change is in the neutral position. No movement  
is transmitted to the wheels and the engine braking  
effect is not available.  
As in the case of the manual transmission, the clutch  
of the DSG® dual-clutch transmission also suffers  
from wear. Depending on the type of DSG® dual  
clutch transmission in question, periodic maintenance  
will be required. For more information on this ÿ p.  
380. If one of the partial transmissions fails, the  
DSG® dual-clutch transmission also offers the  
possibility of disengaging one of them and continuing  
with the other ÿ p. 164. In this case, order in  
– Permanent position for forward movement  
Gear ratio: normal program  
All changes up or down are done automatically.  
The moment of the change occurs according to the  
5 N M 0 1 2 7 6 0 A J  
solicitation of the motor,  
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161  
· As a driver, never leave your seat with the engine  
running and a gear engaged. If you have to get  
out of the vehicle with the engine running, always  
engage the electronic parking brake and always  
move the selector lever to position P.  
your personal driving style and the speed at which  
you travel.  
Gear ratio : sports program  
To make full use of the engine's power reserves, it  
automatically shifts up later and downshifts earlier  
than when the selector lever is in position D. The  
timing of the shift occurs as a function of engine  
demand , your personal driving style and the speed  
· With the engine running and gear ratio D/S or  
R position selected, apply the brake pedal to  
hold the vehicle. Even when idling, the  
transmission of power is completely interrupted  
and the vehicle continues to move slowly.  
at which you are traveling.  
To change between gear ratios D and S, slightly  
push the selector lever backwards ÿ fig. 131.  
· Never engage reverse gear R or blo  
parking lock P when the vehicle is moving.  
The selector lever always returns to the D/S  
position. This also works on the Tiptronic track  
selection ÿ p. 162.  
· Never get out of the vehicle with the jog lever  
in the N position. The vehicle will roll downhill  
regardless of whether the engine is running  
or not.  
Selector lever lock  
In positions P and N, the reader lever lock prevents  
the position of the reader lever from being  
inadvertently changed and, as a consequence, the  
vehicle moving inadvertently.  
WARNING  
If, with the vehicle stopped, the electronic parking  
brake is not engaged and the brake pedal is released  
with the parking lock P engaged, the vehicle may  
move a few centimeters forwards or backwards.  
To release the selector lever lock, switch the  
ignition on and depress the brake pedal. Then press  
the lock button on the selector lever knob in the  
direction of the arrow ÿ fig. 131.  
If you inadvertently shift to N while driving,  
stop accelerating. Wait in the neutral position  
for the engine to idle before re-engaging a gear ratio.  
If position N is skipped , e.g. For example, going  
from reverse to D/S, the lever does not lock. This  
allows  
C
e.g. eg, remove a vehicle that  
O
has been stuck  
PY  
The 12 volt battery is discharged if the  
parking lock P is not engaged for a long time  
with the engine off.  
by "swinging" it. If the selector lever remains for  
more than approx. 1 second in position N without  
depressing the brake pedal or driving less than  
approx. 5 km/h (3 mph), the lever locks.  
Changing gear with the Tiptronic  
WARNING  
If the wrong gear position is selected, vehicle  
control could be lost and an accident and serious  
injury could result.  
With the Tiptronic you can change gear  
manually in automatic transmissions.  
· Never accelerate when selecting a position of the  
change.  
· If you release the brake pedal with the engine  
running and a gear ratio engaged, the vehicle  
will move.  
· Never engage reverse gear R or parking lock  
P while driving.  
WARNING  
Any accidental movement of the vehicle can  
cause serious injury.  
162  
Driving  
1. Slow down.  
2. Starting from the D/S position, move the selector  
lever to the right to the Tiptronic selection track  
ÿ p. 162.  
3. Push the lever back slightly to downshift.  
stop and start walking uphill  
The steeper the climb, the lower the selected gear  
should be.  
When stopping the vehicle or starting uphill with the  
engine running, Hill Start Assist should be used ÿ p.  
166. The assistant is switched off by pressing the  
electronic parking brake button.  
Fig. 132 Selector lever in Tiptronic position.  
When stopped uphill in a selected gear, always  
prevent the vehicle from rolling backwards by  
depressing the brake pedal or engaging the electronic  
parking brake. Do not release the brake pedal or  
When switching to the Tiptronic program, the  
gear that is engaged is maintained. This is the case  
until the system automatically changes gear due to  
the current gear situation.  
disengage the electronic parking brake until you  
move off.  
Using the Tiptronic with the selector lever  
1. Starting from the D/S position, move the selector  
kick down  
lever to the right to the Tiptronic selection track.  
The kick-down function allows maximum acceleration  
with the selector lever in position D, S or Tip tronic.  
2. To shift up or down a gear, slightly push the  
selector lever forwards + or backwards – ÿ fig.  
132.  
At full throttle, the automatic gearbox downshifts  
depending on speed and engine speed. In this way  
When slightly pushing the selector lever into the  
Tiptronic selection track, the selector lever lock  
button does not have to be pressed.  
the maximum acceleration of the vehicle is utilized ÿ .  
When the accelerator is fully depressed (kick-down),  
the automatic change to the next higher gear only  
WARNING  
takes place once the maximum preset engine speed  
has been reached.  
When accelerating, the gearbox automatically  
upshifts shortly before the maximum permissible  
engine speed is reached.  
WARNING  
Rapid acceleration can cause you to lose traction  
and cause the vehicle to skid, especially on slippery  
roads. This could cause loss of vehicle control,  
accidents and serious injury.  
WARNING  
If you downshift manually, the gear will be  
downshifted when it is no longer possible to exceed  
the maximum engine speed.  
· Always adapt your driving style to the traffic.  
· Never accelerate fully (kick-down) or abruptly if  
the visibility, weather, road and traffic conditions  
do not allow it, or if you endanger other road  
users by accelerating the vehicle. vehicle and  
this style of driving.  
Driving with automatic transmission  
Upshifting or downshifting is done automatically.  
Going downhill  
· Be aware that the drive wheels and consequently  
the vehicle may skid when the ASR is switched  
off, especially when the road is slippery.  
The steeper the downgrade, the lower the selected  
gear will need to be. Lower gears increase the  
braking effect of the engine. Never let the vehicle roll  
5 N M 0 1 2 7 6 0 A J  
down a hill with the neutral position N selected.  
Auto switch  
163  
· Reconnect the ASR after accelerating  
tion.  
WARNING  
Never "file" the brakes too often  
not too long and never press the brake pedal not too often and  
not too long.  
Constant braking causes overheating of the brakes. This  
can significantly reduce braking power, considerably increase  
stopping distance and, under certain circumstances, lead to  
the failure of the entire braking system.  
WARNING  
Fig. 134 Carry out an emergency release of the  
selector lever (variant 2).  
· Going uphill with a grenade gear ratio, stay off the  
accelerator to hold the vehicle and prevent it  
from rolling backwards. Otherwise, the automatic  
transmission could overheat and be damaged.  
The engine does not start  
The control indicator lights up green.  
You have not pressed the brake pedal, e.g. eg when  
trying to change the selector lever position.  
· Never let the vehicle roll with the reading lever in position N,  
especially when the engine is off. The automatic transmission  
is not lubricated and can be damaged.  
1. To change the selector lever position, depress the brake  
pedal.  
See also Electronic parking brake ÿ p. 206.  
WARNING  
Never "file" the brakes by pressing the pedal lightly if braking  
is not really necessary. This increases your wear.  
Selector lever lock prevents starting off  
The control lamp flashes green.  
The selector lever lock button is not engaged.  
Problems and solutions  
1. Check if the key is engaged.  
2. If necessary, click the button.  
Selector lever lock prevents starting off  
The control lamp flashes green. Additionally, an informative  
message is displayed.  
On rare occasions, the selector lever lock may not engage on  
vehicles with a DSG® dual-clutch transmission .  
In this case, traction is canceled to prevent the vehicle from  
moving accidentally.  
1. Step on the brake pedal and release it again.  
Fig. 133 Carry out an emergency release of the  
The change has overheated  
selector lever (variant 1).  
The control indicator lights up yellow.  
In addition, an acoustic warning signal may sound. If  
necessary, a message to this effect is shown in the instrument  
cluster display.  
164  
Driving  
selector lever, it means that there is something  
abnormal in the system. The double embra change  
The DSG® dual-clutch transmission can become  
excessively hot if, for example, you start off repeatedly,  
let the vehicle creep for a long time without accelerating,  
or start off and brake continuously in heavy traffic.  
gue DSG® then works in an emergency program.  
In this program the vehicle can still be driven, but at a  
low speed and not in all gears.  
Do not continue the march!  
If the vehicle is equipped with a DSG® dual-clutch  
gearbox , revers,eingseoamr ceacnasbeesuitsmeda.y not  
1. Let the gearbox cool down with the park lock  
engaged P ÿ .  
In any case, go to a suitably qualified specialized  
workshop as soon as possible and have the DSG®  
dual clutch transmission checked . Volks wagen  
recommends a Volkswagen dealer.  
2. If the control indicator does not go out, do not  
continue driving. Request the help of suitably  
qualified specialized personnel. Failure to do so  
can cause considerable damage to the gearbox.  
The vehicle does not move despite being selected  
in a gear ratio  
Selector lever emergency release If in the event of  
a power failure, e.g. For example, because the 12-  
volt battery is flat, it is necessary to tow the vehicle,  
an emergency release of the selector lever will be  
necessary. Request the help of suitably qualified  
specialized personnel.  
If the vehicle does not move in the desired direction,  
the system may not have engaged the gear ratio  
correctly.  
1. Depress the brake pedal and re-select the gear  
ratio.  
The emergency release is located under the cover  
of the select lever slider  
ra.  
2. If the vehicle still does not move in the desired  
direction, there is a fault in the system. Request  
the help of suitably qualified specialized personnel  
and have the system checked.  
Remove selector lever slider cover:  
WARNING  
1. Engage the electronic parking brake. If the  
electronic parking brake does not engage,  
Never release the parking lock P while the  
immobilize the vehicle in another way to prevent  
it from rolling.  
electronic parking brake is released. Otherwise, if  
the vehicle were on a slope, it could start moving  
unexpectedly and cause an accident and serious  
2. Switch off the ignition.  
injury.  
3. Carefully pull the cover upwards in the area of the  
selector lever dust cover together with the  
connected electric cables ÿ fig. 133 or ÿ fig. 134.  
WARNING  
If you let the vehicle drive with the engine off and the  
4. Flip the cover up over the selector lever.  
selector lever in position N for a long time or at a high  
speed, e.g. The DSG® dual-clutch transmission will,  
Carry out an emergency release of the selector lever  
ÿ :  
for example, be damaged when being towed.  
1. Press the release lever in the direction of the arrow  
ÿ fig. 133 or ÿ fig. 134 and keep it in that position.  
WARNING  
· The first time transmission overheat is indicated,  
2. Press the lock button located at the front of the  
immediately bring the vehicle to a safe stop or go  
selector lever knob and move the selector lever  
faster than 20 km/h (12 mph).  
to position N.  
3. After emergency unlocking, carefully fit the cover  
· If the message and the acoustic warning repeat  
approx. every 10 seconds, immediately bring the  
vehicle to a safe stop and turn off the engine. Wait  
for the change to cool down.  
onto the center console making sure that the  
cables are in the correct position.  
emergency program  
· To avoid damage to the derailleur, do not continue the  
5 N M 0 1 2 7 6 0 A J  
drive until the acoustic warning has not stopped.  
As long as the change is over  
If all the positions on the instrument panel display  
stand out against a light background,  
Auto switch  
165  
warmed up, avoid continually starting the march and  
moving forward at pedestrian speed.  
If the engine stalls, immediately step on the  
brake pedal or engage the electronic parking  
brake.  
· If, driving uphill with heavy traffic,  
If you want to prevent the vehicle from rolling  
backwards when starting to move, before starting to  
move, press the brake pedal for a few seconds.  
driving on slopes  
hill start assist  
Hill Start Assist assists in starting uphill by keeping the  
vehicle actively parked.  
Hill assist function  
On vehicles with dual clutch transmission  
DSG®  
Hill Start Assist is automatically engaged if the  
following conditions are met  
,
the downhill assist function helps to brake  
when going downhill ÿ . To do this, this function takes  
advantage of the engine brake.  
The following conditions must be met at the same  
time: — The vehicle is held at a standstill with the  
The DSG® dual-clutch transmission selects the  
optimal gear based on the existing gradient and the  
speed at which it is driving. For this, the selector lever  
must be in the D/S position. In Tiptronic mode the  
downhill assist function is not active.  
brake pedal or the electronic parking brake on a slope  
until driving is started.  
— The engine turns correctly.  
As the downhill assist function can only downshift to a  
maximum of 3rd gear, it may be necessary to switch to  
Tiptronic mode when descending very steep sections.  
Once in Tiptronic mode, manually shift into 1st or 2nd  
gear to take advantage of engine braking and brake  
relief.  
— All four wheels must have good contact with the  
surface and the vehicle must not be with crossed  
axles.  
— Is forward gear or forward gear engaged?  
back.  
To drive away, remove your foot from the brake  
pedal or release the electronic parking brake and  
When the downhill assist function is on  
tive, the Start-Stop system is automatically deactivated.  
accelerate immediately. When starting the march,  
the brake is released progressively.  
The downhill assist function is activated automatically:  
Hill Start Assist Disabled  
Hill Start Assist is deactivated immediately if any of  
— If the slope is greater than 6% approx.  
the following conditions are no longer true: — The  
driver's door is opened.  
Y: if the selector lever is in the position  
tion D/S.  
Additionally, if cruise control (GRA) or adaptive  
— If the engine runs irregularly or abnormally.  
cruise control (ACC) is deactivated: if the speed  
— If the engine shuts down or stalls.  
is less than approx. 80 km/h (50 mph) or if the brake  
is applied.  
— If the selector lever is in the position  
no.  
Additionally, if cruise control (GRA) or adaptive  
cruise control (ACC) is active: if the stored speed  
is exceeded.  
— If either wheel has only minimal contact with the  
ground, e.g. For example, in the event of a  
crossroads.  
Hill assist function is deactivated  
automatically:  
ATTENTION  
— If the slope decreases.  
· If you do not start driving immediately after  
Either: if the transmission is upshifted  
because the engine speed is higher than approx.  
4500 rpm.  
releasing the brake pedal, the vehicle may roll  
backwards under certain circumstances. In this  
case, immediately depress the brake pedal or  
engage the electronic parking brake.  
Or additionally with cruise control (GRA) or  
adaptive cruise control  
166  
Driving  

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