1. Clean the sensor surfaces.
All turn signals flash four times The last key
used is still in the vehicle.
1. Remove the key and lock the vehicle.
Automatic deactivation of senso surfaces
flush
The sensor surfaces are deactivated in the
following cases:
— If the vehicle is not unlocked or locked during
a long period of time.
— If any of the sensor surfaces are activated
unusually often.
Fig. 62 On the door handle: key to unlock and lock.
To reactivate the sensing surfaces:
1. Unlock the vehicle with the vehicle key key.
unlock the vehicle
1. Press the button ÿ fig. 62 A located on the outside
of the door handle.
WARNING
The sensor surfaces of the door handles could be
activated by a high pressure jet of water or steam if
there is a valid vehicle key in the vicinity. If at least
one of the windows is open and the sensor surfaces
of one of the handles are permanently activated, all
the windows will close. Briefly moving the water or
steam jet away from the sensor surfaces of one of
the handles and pointing it at them again could open
all the windows ÿ p. 78.
lock the vehicle
1. Park the vehicle.
2. Press the button ÿ fig. 62 A located on the outside
of the door handle.
Temporarily disable the "Keyless Access"
system
To prevent unauthorized third parties from unlocking
and starting the vehicle, the unlocking function of
the "Keyless Access" system can be temporarily
disabled:
If the message Keyless system faulty is
shown on the instrument panel display , there
may be anomalies in the operation of the "Keyless
Access" system. Go to a suitably qualified specialist
workshop. Volkswagen recommends a Volkswagen
dealer.
1. Lock the vehicle with the key on the key
vehicle.
2. Within 5 seconds, press the button on the outside
of the door handle once.
door ÿ fig. 62 Ring. .When doing so, do not grab the hand
The "Keyless Access" system is temporarily
deactivated.
Doors and central locking
button
3. To check deactivation, wait at least 10 seconds
and pull the handle again. It should not be
possible to open the door.
The next time the vehicle can only be unlocked with
the vehicle key. After unlocking, the "Keyless Access"
system will be activated again.
Introduction to the topic
It is possible to lock and partly unlock the doors
manually, e.g. For example, if the vehicle key or
central locking fails.
Central locking allows you to unlock and lock all
doors, the boot lid and the fuel filler flap of the
vehicle centrally.
Problems and solutions
The "Keyless Access" system does
not work The function of the sensor surfaces can
be limited if they are heavily soiled.
80
Opening and closing
The vehicle can be locked if the ignition is off or if the
driver has exited the vehicle with the engine off.
However, if the doors are locked, access to the interior
of the vehicle is difficult and it is difficult to provide the
necessary help.
· Never leave a child or anyone who may need help
inside the vehicle. With the central locking button, all
the doors can be locked from inside the vehicle, which
can cause them to be locked in the vehicle. People
locked in the vehicle may be exposed to very high or
very low temperatures.
If a door is not closed correctly, it is indicated on the
instrument panel display with a symbolic representation ÿ p.
17. Do not continue the march! Open the corresponding
door and close it again.
The display is also displayed with the ignition switched off
and goes out a few seconds after the vehicle has been
locked with the doors closed.
· Depending on the season of the year, very high or very
low temperatures can be reached in a closed vehicle,
which can cause very serious injuries and illnesses or
even death, especially to small children.
WARNING
If a door is not properly closed, it could open
unexpectedly while driving and cause serious injury.
· Never leave anyone inside the locked vehicle. In an
emergency, she would not be able to get out of the
vehicle or take care of herself.
· Stop the vehicle as soon as possible and close the door.
· When closing the door, make sure that it is fully seated.
The door should be flush with the adjoining parts of
the bodywork.
WARNING
To avoid damage to the vehicle, when performing an
emergency lock or unlock, disassemble the parts carefully
· Open or close the doors only when there is no one in the
area of your travel.
and reassemble them correctly.
mind.
WARNING
Some settings can be saved in the personalization
function user accounts.
The doors, even when secured by the door catch, could
close by themselves in high winds or if the vehicle is on
an uphill grade, causing injury.
Control indicator on the
· When opening and closing the doors, always hold
driver's door
them by the handle.
WARNING
Note and , at the beginning of this chapter, on page
80.
The area of the travel of the doors and the tailgate is
dangerous and injuries can occur within it.
The central locking control indicator is located on the
driver's door ÿ p. 10.
· Open or close the doors and the boot lid only when
Vehicle locked: The red light emitting diode (LED) flashes
for approx. 2 seconds in short intervals, then more slowly.
The control lamp does not flash when the vehicle is locked
with the central locking button located on the driver's door
ÿ p. 82.
there is no one in the area of your travel.
WARNING
If the doors are blocked without paying attention, it could
cause serious injury.
· When the vehicle is locked from the outside, the doors
and power windows cannot be opened from the inside.
· Central locking locks all doors.
By locking the vehicle from the inside, it is possible to
prevent the inadvertent opening of the doors and the
entry of unauthorized persons. In case of emergency
or accident, however
5 N M 0 1 2 7 6 0 A J
81
Doors and central locking key
Automatic lock and unlock
1 central locking button
this ca Note and , chaptera,totnhepbagegei8n0n.ing of
Depending on the equipment, settings for central
locking can be made in the vehicle settings menu of
the infotainment system.
Automatic lock (Auto Lock)
From a speed of approx. 15 km/h (9 mph), the vehicle
locks automatically. When the vehicle is locked, the
control lamp for the central locking button illuminates
yellow.
Fig. 64 On the driver's door: button for electrically
opening the tailgate (schematic representation).
Automatic unlocking (Auto Unlock)
If any of the following conditions are met, all doors
and the trunk lid unlock automatically:
1 Button for electrically opening the tailgate
— The vehicle is stopped and the key has been
removed from the ignition lock.
- Unlock the vehicle
- vehicle lock
— On vehicles with automatic gearbox: the blo
parking lock P is engaged and the ignition off.
- Opening of the tailgate
When the driver button
located at the gate
— Either: the inside handle of the door has been pulled
is pressed, only the tailgate opens. All doors remain
locked.
door. This is valid if you are traveling at less
than 15 km/h (9 mph).
The central locking key only works when
— Or: in the event of an accident, an airbag has
been triggered ÿ p. 85.
all doors are closed, whether with the ignition on or off.
Automatic unlocking allows third parties access
When the vehicle is locked from the outside with the
key, the central locking keys do not work.
nan.
to the interior of the vehicle to provide assistance
if necessary.
When locking the vehicle from the inside with the
central locking button, the following must be taken into
account:
central locking key
— The control indicator for the button lights up yellow
when all the doors are closed and locked.
this ca Note and , chaptera,totnhepbagegei8n0n.ing of
— The anti-theft alarm does not activate ÿ p. 85.
The doors can be opened from the inside by pulling
the corresponding handle. The control indicator for the
button goes off. Doors that do not open and the tailgate
remain locked and cannot be opened from the outside.
Fig. 63 On the driver's door: central locking button
(schematic representation).
82
Opening and closing
The anti-theft alarm does not activate when the
vehicle is locked manually with the key bit ÿ p. 85.
Performing an emergency lock
and unlock of the driver's door
Please note and
chapter, on page 80.
at the beginning of this ca
Carry out an emergency lock of
the front passenger door and the
rear doors
Note and , at the beginning of this ca
chapter, on page 80.
Fig. 65 Driver's door handle: pry off the cap.
Locking the vehicle manually usually locks all the
doors. However, unlocking it manually only unlocks the
driver's door.
Fig. 66 On the front of the right rear door: emergency
locking of the vehicle with the vehicle key (schematic
representation).
Observe the notes on the burglar alarm ÿ p. 85.
The front passenger door and the rear doors can be
1. Insert the bit of the key or the key of
locked separately manually.
from below, in the notch in the driver's door handle.
When doing so, the anti-theft alarm does not
activate ÿ p. 85.
2. Keep your index finger under the key bit.
1. Open the door.
3. Pry the cap off with the
2. Remove the rubber gasket from the front of the door.
ta.
key in the direction of the arrow ÿ fig. 65.
4. Insert the key bit into the lock barrel and unlock or lock
the vehicle.
3. Insert the bit of the key or the emergency key into
the slot and turn it ÿ fig. 66.
5. Pull the door handle and reattach the hood.
4. Reattach the rubber gasket.
5. Check that the door is locked.
6. Have the vehicle checked immediately by a qualified
specialist workshop. Volkswagen recommends a
Volkswagen dealer.
Special features when unlocking the door manually
— Opening the driver's door triggers an alarm ÿ p.
85.
The manually locked door is unlocked by unlocking
the vehicle or by opening the door from the inside.
— After unlocking, a boot must be performed
emergency ÿ p. 151.
— Switch on the ignition to switch off the alarm.
The electronic immobilizer recognizes the key if it is valid.
The doors can be unlocked and opened from
the inside by pulling the corresponding handle.
5 N M 0 1 2 7 6 0 A J
83
Doors and central locking key
child safe
"safe" security system
this ca Note and , chapteart,tohne pbaegein8n0in. g of
Please note and
at the beginning of this ca
chapter, on page 80.
Depending on the equipment, the vehicle may
have the "safe" security system.
When the vehicle is locked, the "safe" security
system disables the door handles and thus makes
it difficult for third parties to gain access to the
vehicle. Doors can no longer be opened from the
inside ÿ .
Deactivate the security system "safe"
The "safe" security system can be deactivated in
one of the following ways: — Press the button on
the vehicle key again within 2 seconds.
— For vehicles with the "Keyless Access" locking
and starting system: Touch the sensor surface
on the outside of the door handle again within 2
seconds ÿ p. 78.
Fig. 67 Child lock: rear left door, rear right door.
— Switch on the ignition.
1 Child lock deactivated
2 Child lock activated
— Or: deactivate interior monitor and anti-tow
system ÿ p. 86.
The child lock is located on the inside panel of the
rear doors.
Depending on the equipment, before locking the
vehicle, temporarily deactivate the interior monitor
and the anti-tow system in the menu
Infotainment system vehicle settings ÿ p.
86.
The child lock prevents the rear doors from being
opened from the inside.
With the child lock activated, the door can only be
opened from the outside.
An indication that the "safe" security system is
active may appear on the instrument panel display.
Activate and deactivate child lock
1. Unlock the vehicle and open the corresponding
When the "safe" security system is deactivated,
tailgate.
the following must be taken into account: — The
2. Rotate the slot to the corresponding position.
vehicle can be unlocked and opened from the
inside using the door handle.
WARNING
— The anti-theft alarm is active ÿ p. 85.
When the child lock is activated, the door in
— The interior monitor and the anti-tow system
question cannot be opened from the inside.
are deactivated ÿ p. 86.
· When locking the doors, never leave a child or
anyone who may need help inside the vehicle.
This can cause them to remain locked in it. In
If the "safe" safety system is used carelessly or
an emergency, they would not be able to get
WARNING
without due care, serious injuries may result.
out of the vehicle or fend for themselves. People
locked in the vehicle may be exposed to very
high or very low temperatures.
· Never leave anyone inside the vehicle when you
lock it with the key. When the "safe" security
system is activated, the doors cannot be opened
from the inside!
· Depending on the season of the year, very high
or very low temperatures can be reached in a
closed vehicle, which can cause very serious
injuries and illnesses or even death, especially
to small children.
If the driver's door is manually unlocked with
the vehicle key, only this door is unlocked
and not the entire vehicle. to the co
84
Opening and closing
Switching on the ignition will deactivate the "safe"
1. Switch off the ignition.
security system of all the doors (although they will
continue to be locked) and the central locking button will
be activated.
2. Open the driver's door and close it again.
3. Lock the vehicle.
Automatic deactivation of senso surfaces
flush
Problems and solutions
The sensor surfaces are deactivated in the
following cases:
Note and , at the beginning of this ca
chapter, on page 80.
— If the vehicle is not unlocked or locked during
a long period of time.
— If any of the sensor surfaces are activated unusually
often.
Control indicator stays on The red light-
emitting diode (LED) in the driver's door flashes at
short intervals and then stays on.
To reactivate the sensing surfaces:
1. Unlock the vehicle with the vehicle key key.
There is a fault in the locking system.
1. Go to a duly qualified specialized workshop.
Volkswagen recommends a Volkswagen dealer.
WARNING
The sensor surfaces of the door handles could be
activated by a high pressure jet of water or steam if
there is a valid vehicle key in the vicinity. If at least one
of the windows is open and the sensor surfaces of one
of the handles are permanently activated, all windows
are closed ÿ p. 78.
Turn signals don't flash
If, when the vehicle is locked, the direction indicators do
not flash, they flash as confirmation:
— At least one door, the tailgate or the
front hood are not closed.
The vehicle is locked automatically If one
If the 12-volt battery is low or discharged, or
the button cell battery in the vehicle key is near
or dead, it may not be possible to unlock or lock the
vehicle with the "Keyless Access" system. . The vehicle
can be unlocked and locked manually ÿ p. 80.
of the following conditions is met, the vehicle is
automatically locked again after approx. 45 seconds:
— The vehicle has been unlocked, but has not been
open.
— The ignition has not been switched on.
If there is no valid vehicle key inside the
vehicle or it is not detected by the system, a
— The tailgate has not been opened.
warning will appear on the instrument cluster display.
This could happen if another radio frequency signal
interferes with the signal from the key or if the key is
What happens when you lock the vehicle with a
second key
On vehicles with the "Keyless Access" starting and
locking system: The key in the vehicle is locked for
starting the engine as soon as the vehicle is locked from
the outside with a second key. However, an emergency
start is possible ÿ p. 155.
covered by something, e.g. eg, a metal suitcase ÿ p. 151.
Anti-theft alarm
1. To enable the key that is inside the vehicle
As for normal engine start, press the key of the
same ÿ p. 153.
Depending on the equipment, the vehicle may have
an anti-theft alarm.
The anti-theft alarm monitors the doors, the bonnet and
the tailgate.
Locking the vehicle after an airbag has been
deployed When an airbag is deployed due to an
accident, the vehicle is fully unlocked. Depending on
the extent of the damage, the vehicle can be re-locked
after the accident as described below:
The anti-theft alarm is automatically activated when
the vehicle is locked.
If the vehicle is not opened with a valid key, the alarm
is triggered and emits acoustic and luminous signals for
approx. 5 minutes maximum.
5 N M 0 1 2 7 6 0 A J
Anti-theft alarm
85
2024 VW Tiguan Owner's Manual
