— Brief or permanent reversible tightening of the
driver's seat belt if it is worn.
Problems and solutions
— Depending on the equipment, automatic closing
of the glass roof and the windows until there is
only one crack.
,
Please note on
page 50.
at the beginning of this chapter,
A message is briefly displayed on the instrument
panel display
Adjustment in driving profile selection In
vehicles with driving profile selection, proactive
occupant protection adapts to the special vehicle
configuration of the corresponding profile.
— Proactive occupant protection is not available or
its functionality is limited. Shut off the engine and
restart it.
— If the fault persists, go to a duly qualified
specialized workshop and have the proactive
occupant protection checked. Volkswagen
recommends a Volkswagen dealer.
Settings in the infotainment system
Depending on the equipment, settings for proactive
occupant protection with all its functions can be
made in the vehicle settings of the infotainment
system.
Depending on the anomaly in question,
additional information may be displayed under
Vehicle status ÿ p. 41.
Proactive occupant protection is activated again
each time the ignition is switched on.
The setting cannot be carried out if the proactive
occupant protection has already been adapted to the
special configuration of the vehicle.
airbag system
Introduction to the topic
Limitations of Proactive
Occupant Protection
The vehicle is equipped with frontal airbags for the
driver and front passenger. Frontal air bags can
provide additional protection for the thorax and head
of the driver and front passenger when the seat, seat
belts, head restraints, and steering wheel (for the
driver) are properly adjusted and used properly. .
Airbags are only designed to offer additional protection.
Please note on
page 50.
,at the beginning of this chapter,
Proactive occupant protection depends on the
The airbags are not a substitute for seat belts, which
must always be worn, even when the front seats are
equipped with front airbags.
legal provisions of the country in question and the
equipment of the vehicle.
In the following situations proactive occupant
protection is not available or only to a limited extent:
— The ESC, the reversible seat belt pretensioners
ÿ p. 44 or the airbag control unit ÿ p. 51 do not
work correctly.
WARNING
Never rely solely on the air bag system to
protect you.
— ASR is disabled or ESC is limited ÿ p. 224.
When triggered , airbags only offer one function
additional protective action.
— Offroad driving profile has been adjusted .
— There is a fault in the brake assist
emergency (Front Assist) or its operation is limited.
The airbag system offers the best protection
tion, reducing the risk of injury, in combination
with properly fitted seat belts ÿ p. 44.
— There is a fault in the lane change assistant (Side
Assist) or its operation is limited.
· Before starting the walk, always sit down
Prepare in the correct position, always wear the
seat belt corresponding to your seat correctly
and always wear it correctly throughout the
journey. This applies to all occupants of the
vehicle and also for urban journeys.
— There is a fault in the emergency assistant
(Emergency Assist) or its function is limited.
— Reverse gear is engaged.
5 N M 0 1 2 7 6 0 A J
51
airbag system
or open windows or doors for fresh air.
WARNING
The risk of injury from deploying air bags is
increased if there are any objects between the
vehicle occupants and the air bag deployment area.
In this case, the airbag deployment zone is
modified or objects are thrown against the body.
· If you have been in contact with dust, wash your
hands and face with mild soap and water before
eat.
· Avoid getting dust in eyes or open wounds.
· If the powder comes into contact with the eyes,
rinse them with water.
· Never carry objects in your hands or in your
I gaze during the march.
· Never carry objects on the front passenger seat.
In the event of sudden braking or sudden
manoeuvres, objects could enter the airbag
deployment zone and, if the airbags were to go
off, be thrown dangerously out of the passenger
compartment.
WARNING
If cleaning agents with solvents are used, the
surfaces of the airbag modules become porous.
In an accident involving an airbag, pieces of
plastic could detach and cause serious injuries.
· Do not allow other people, animals or objects to
come between the occupants of the front and
rear seats and the airbag deployment area.
· Never use products containing solvents to
clean the instrument panel and the surfaces
of the airbag modules.
Make sure this is true for children and adults in
the vehicle as well.
Types of front passenger airbag
systems
WARNING
The airbags only activate once and if they do,
the system must be replaced.
Please note on
page 51.
,at the beginning of this chapter,
· Have any inflated airbags and affected system
parts replaced immediately with new parts
authorized by Volkswagen for this vehicle.
Volkswagen vehicles are equipped with one of the
following front passenger airbag systems.
· Only have necessary repairs and modifications
Depending on the equipment, an airbag system or
to the vehicle carried out by qualified specialist
an airbag system with deactivation of the front
workshops. They have the diagnostic
passenger airbag may be installed .
equipment, information on repairs and the tools
that are required, as well as qualified personnel.
Airbag system
Volkswagen recommends a Volkswagen dealer.
The front passenger airbag can only be deactivated
by a suitably qualified specialist workshop.
· Never fit air-cooled parts to the vehicle.
Volkswagen recommends a Volkswagen dealer.
bags disassembled from vehicles at the end of
their useful life or from recycling plants.
Airbag system features:
· Never modify any component of the airbag
— Front passenger airbag in the instrument panel
system.
— Yellow control indicator on the display of the
instrument panel
WARNING
When the airbags are deployed, fine dust and
vapor may be released. This is normal and does
not mean that a fire has occurred in the vehicle.
Airbag system with front passenger airbag
deactivation The front passenger airbag can be
deactivated manually with a key switch ÿ p. 56.
· Fine dust can irritate the skin and mucous
membranes of the eyes, as well as cause
breathing difficulties, especially in people who
have or have had asthma or other respiratory
deficiencies. To reduce breathing difficulties,
get out of the vehicle
52
Security
Front passenger airbag deactivation airbag system
The front passenger airbag is
features:
deactivated. The yellow control lamp
in the center console illuminates
— Front passenger airbag in the instrument panel
lights up and stays on ÿ fig. 35.
— Yellow control indicator on the display of the
instrument panel
The front passenger airbag is activated.
The yellow control lamp in the center
console goes out automatically after
approx. 60 seconds after switching on the
ignition or activating the front passenger airbag
with the key switch ÿ fig. 36.
— Yellow control indicator PASSEN
GER AIR BAG in the center console
— Yellow control indicator PASSEN
GER AIR BAG in the center console
— Key switch on the passenger side, on the side of
the instrument panel, only visible with the passenger
door open
If, with the front passenger front airbag deactivated ,
the yellow PASSEN GER AIR BAG control light in
the center console does not stay on or comes on
together with the yellow control
light in the instrument panel display, there may be a
fault in the airbag system ÿ .
Control witness
Please note on
page 51.
,at the beginning of this chapter,
WARNING
If there is a malfunction in the air bag system, the
air bag may not deploy correctly, may not deploy at
all, or may deploy unexpectedly, which could result
in death or serious injury.
Immediately commission a system review
airbag issue to a qualifi ed specialist workshop.
Volkswagen recommends a Volkswagen dealer.
· Never mount a child seat on the
passenger seat. If one is mounted, remove it!
The front passenger airbag could be triggered in
the event of an accident, even if it is faulty.
Fig. 35 On the center console: front passenger airbag
deactivation indicator light.
Problems and solutions
Please note on
page 51.
,at the beginning of this chapter,
Fault in the airbag system or seat belt
pretensioners
The yellow control indicator comes on and stays on.
In addition, a message may be displayed on the
instrument cluster display.
Fig. 36 On the center console: front passenger airbag
activation control light.
An anomaly has been detected in the operation of at
least one airbag or one belt pretensioner.
When the ignition is switched on, the yellow
1. Go to a specialized workshop duly
qualified and have the air bag system and seat
belt tensioners checked.
control indicator in the instrument cluster
display lights up briefly as a function check
and goes out after a few seconds.
5 N M 0 1 2 7 6 0 A J
Volkswagen recommends a Volkswagen
dealer.
53
airbag system
Air bag or seat belt tensioner system
deactivated with diagnostic equipment
a great force and in a matter of thousandths of a
second, in their respective deployment area. When
the occupant, with the seatbelt on, dives into the
deployed airbag, gas is released from the airbag to
brake it and cushion the blow. This can reduce the
risk of serious or fatal injury. Other types of injuries
cannot be ruled out, such as swellings, bruises,
bruises or bruises, due to the effect of the airbag
when it is fired. When the airbag deploys when
triggered, frictional heat may also be produced.
After switching on the ignition, the yellow control
lamp lights up for approx. 4 seconds, then flashes
for approx. other 12.
In addition, a message may be displayed on the
instrument cluster display.
At least one airbag or seat belt pretensioner has been
deactivated with diagnostic equipment.
1. Go to a specialized workshop duly
and have it checked whether the airbag or seat
belt pretensioner system should remain
deactivated. Volks wagen recommends a
Volkswagen dealer.
Airbags do not protect the arms or the lower part
of the body. Exception: In vehicles equipped with a
knee airbag, the driver's knee area is protected.
The most important factors for airbag deployment
are the type of accident, the angle of collision, the
speed of the vehicle, and the nature of the object
the vehicle collides with. Therefore, the airbags do
not deploy in any collision that causes noticeable
damage to the vehicle.
Front passenger airbag deactivated
The yellow control light that indicates that the front
passenger air bag is deactivated comes on and
stays on.
The airbag system is triggered based on the degree
of deceleration experienced by the vehicle as a result
of an impact and recorded by an electronic control
unit. If the deceleration degree value is below the
reference value programmed in the control unit, the
airbags will not deploy even though the vehicle may
suffer significant damage due to an accident.
The front passenger airbag has been deactivated.
1. Check whether the front passenger airbag should
remain deactivated, e.g. eg when using a child
seat on the front passenger seat.
Active front passenger airbag
Damage sustained to the vehicle in an accident, its
absence or the cost of repairing it, are not
necessarily any indication of whether or not an
airbag should have been deployed. Since collisions
can occur in many different situations, it is impossible
to define a palette of speeds and reference values.
For this reason it is not possible to cover all types of
collisions and angles of collision imaginable that
would cause the deployment of airbags. Some
important factors for the airbags to be triggered are
the nature of the object (hard or soft) against which
the impact occurs, the angle of collision and the
speed of the vehicle.
The yellow control lamp indicating that the front
passenger air bag is activated comes on for
approx. 60 seconds after switching on the ignition
or after activating the front passenger airbag with
the key switch.
The front passenger airbag has been activated.
1. Check if the front passenger airbag should remain
activated.
Description and operation of
the airbags
The airbags only supplement the function of the
three-point seatbelts in certain accidents where the
deceleration of the vehicle is high enough for the
airbags to deploy. The airbags only trigger once and
only under certain circumstances. The seat belts are
always there to offer your protection in those situations
where the airbags should not be deployed or have
already been deployed, e.g. For example, when a
vehicle, after a first collision, collides with another or
is hit by another.
Please note on
page 51.
,at the beginning of this chapter,
The airbag can protect the occupants of the vehicle
in the event of frontal and side collisions by
cushioning their displacement in the direction of the
impact.
When an airbag is deployed, a gas generator inflates
it. In this way, the covers of the corresponding air
bag are broken and it is deployed, exerting
The airbag system is part of the vehicle's general
passive safety system. The airbag system can only
protect optimally in
54
Security
combination with correctly positioned seat belts and a
correct posture of the occupants in the seat ÿ p. 43.
— In the event of collisions to the front of the vehicle if
the deceleration measured by the control unit is too
low.
— In the event of minor side collisions.
— In the case of rear-end collisions.
— In the event of a vehicle overturning.
Vehicle Security System Components
Together, the following vehicle equipment constitutes
the vehicle safety system to reduce the risk of serious
injury and death. Some equipment may not be mounted
on the vehicle because it is optional or not available in
some countries.
— When the impact speed is lower than the reference
value programmed in the control unit.
— Optimized seat belts in all
plazas
front airbags
— Pretensioners on the seat belts of the
driver and front passenger and, if necessary, in the
rear outboard seats in combination with side airbags
,at the beginning of this chapter,
Please note on
page 51.
— Force limiters on driver and front passenger seat
belts
— Front seat belt height adjusters
— Red warning lamp and, if necessary, display of the
status of the seat belts
— Driver and front passenger airbags
nante
— Driver and front passenger side airbags
nante
— Head airbags on both sides of the vehicle
— If necessary, driver's knee airbag
Fig. 37 Location and deployment area of the driver's
front airbag.
tor
— Yellow airbag control indicator
— Yellow control indicator PASSEN
GER AIR BAG in the center console
— Yellow control indicator PASSEN
GER AIR BAG in the center console
— Control units and sensors
— Height-adjustable, optimized antiwhiplash headrests
— Adjustable steering column
— If necessary, anchorage points for child seats on the
rear outboard seats and on the front passenger seat
— If applicable, attachment points for the top
attachment belt (Top Tether) of the child seats
Fig. 38 Location and deployment area of the front
passenger airbag.
Situations in which the front, side, head, and
knee air bags will not deploy:
In combination with the seat belts, the front airbag
system offers additional protection for the head and
chest area of the driver and front passenger in the event
of serious frontal collisions. Furthermore, in certain coli
5 N M 0 1 2 7 6 0 A J
— If the ignition is switched off at the time of a collision.
55
airbag system
frontal collisions, the head airbags deploy on both
sides of the vehicle.
lante. If you cannot maintain this distance due
to physical conditions, contact an appropriately
qualified specialized workshop without fail.
Volkswagen recommends a Volkswagen dealer.
Always keep as much distance as possible from the
front airbag ÿ p. 43. Thus, in the event of a deployment,
the frontal airbags can deploy fully and offer maximum
protection.
· Adjust the front passenger seat so that it is as far
away from the instrument panel as possible.
The driver's front airbag is housed in the steering
wheel ÿ fig. 37, and that of the passenger, on the
instrument panel ÿ fig. 38. Its location is indicated
by the inscription “AIRBAG”.
Activating and deactivating the
front passenger airbag
When deployed, the frontal airbags occupy the areas
outlined in red (deployment area). For this reason,
never place or fix objects in these areas ÿ . Factory-
fitted accessories are never within the range of the
Please note on
page 51.
,at the beginning of this chapter,
driver and front passenger frontal air bags.
DANGER
When triggered, the airbag inflates in milliseconds
at high speed.
· Always leave the deployment areas of the front
airbags free.
· Never attach any object, such as a drink holder
or phone holder, to the covers or deployment
areas of the airbag modules.
· Do not allow other people, animals or objects to
come between the occupants of the front seats
and the airbag deployment areas. Make sure this
is also followed by all occupants of the vehicle,
Fig. 39 In the instrument panel on the passenger
side: key switch for deactivating and activating the front
passenger airbag.
including children.
If you attach a rear-facing child seat to the front
passenger seat, be sure to deactivate the front
· Do not attach any object, such as a portable
navigation device, to the area of the windshield
above the front passenger airbag.
passenger airbag!
Observe the country-specific regulations regarding
the use of child seats on the front passenger seat ÿ
p. 62.
· Do not glue or dress or otherwise modify the
steering wheel air bag module or instrument
panel surface around the front passenger front
air bag deployment area.
Activate front passenger airbag
1. Switch off the ignition.
2. Open the passenger door.
WARNING
3. Fully extend the blade of the vehicle key.
The front airbags deploy in front of the steering
wheel ÿ fig. 37 and the instrument panel ÿ fig. 38.
4. Insert the bit into the second socket of the key
switch located on the instrument panel ÿ fig. 39.
· While driving, always hold the steering wheel by
the sides, on the outside, with your hands in the
position equivalent to 9 and 3 o'clock.
Approx. 3/4 of the key bit is then inside the switch
ÿ .
5. Without exerting great force, turn the key to the position
· Adjust the driver's seat so that there is a
minimum distance of 25 cm (approx. 10
tion
.
inches) between the chest and the center of the voice.
56
Security
6. Remove the switch key and fold down the blade ÿ .
DANGER
Do not deactivate the front passenger airbag
except in special cases.
The yellow PASSEN GER AIR BAG
control indicator lighctesnuteprincothnesole and goes
· To avoid damaging the system, activate and
deactivate the front passenger airbag only with
the ignition off.
out after approx. 60 seconds two ÿ p. 53.
7. Close the passenger door.
· The driver is responsible for ensuring that the
key switch is in the correct position.
8. Check that, with the ignition on, the yellow PASSEN
GER AIR BAG control indicator in the center
console is not on ÿ p. 53.
· Only deactivate the front passenger airbag if, in
exceptional cases, a rear-facing child seat is
attached to the front passenger seat.
Disable front passenger airbag
1. Switch off the ignition.
2. Open the passenger door.
Reactivate the front passenger airbag
3. Fully unfold the key bit
vehicle.
as soon as the rear-facing child seat on the front
passenger seat is no longer used.
4. Insert the bit into the second socket of the key
switch located on the instrument panel ÿ fig. 39.
WARNING
Approx. 3/4 of the key bit is then inside the switch
ÿ .
While driving, do not leave the vehicle key inserted
in the key switch.
5. Without exerting great force, turn the key to the position
· If jolts occur, the key could accidentally be turned
in the switch and possibly activate the front
passenger airbag.
tion
.
6. Remove the switch key and fold down the blade ÿ .
· The front passenger airbag could deploy
unexpectedly, which could cause death or
serious injury.
7. Close the passenger door.
The yellow PASSEN GER AIR BAG
control indicator in the center console
ignition is on ÿ p. 53.
will remain on as long as the
WARNING
If the key bit is not inserted far enough into the switch,
the switch could be damaged by turning the key.
Identifying signal for deactivation of the front
passenger airbag Deactivation of the front
WARNING
passenger airbag is only indicated by the yellow
PASSENGER AIR BAG control light on the center
Do not leave the vehicle key inserted in the switch,
console, which remains on ÿ p. 53.
as closing the passenger door could cause damage
to the interior door trim, instrument panel, switch and
If the yellow PASSEN GER AIR BAG
control lamp does not stay on or comes
key.
on together with the yellow
control lamp in the instrument panel display, do not
install a child restraint system on the front passenger
seat for safety reasons. The front passenger air bag
could deploy in the event of an accident.
DANGER
Observe the important safety warnings regarding
the front passenger airbag ÿ p. 62.
5 N M 0 1 2 7 6 0 A J
57
airbag system
vehicle parts suffer injuries to the part of the body
most directly affected by the impact.
side airbags
In addition, the head airbags are deployed on both
sides.
Please note on
page 51.
,at the beginning of this chapter,
WARNING
When triggered, the airbag inflates in milliseconds
at high speed.
· Always leave the deployment areas of the side
airbags free.
· Do not allow other people, animals or objects to
come between the occupants of the front seats
and the airbag deployment areas. Make sure this
is also followed by all occupants of the vehicle,
including children.
On vehicle hangers hang only
light clothing. Do not leave heavy or sharp
objects in the pockets of these garments.
Fig. 40 In the passenger compartment, on the left side of
· Do not mount any accessories on the doors.
the vehicle: deployment area of the side airbag.
· Never use upholstery or covers that have not
been expressly authorized for the seats of this
vehicle. Otherwise, the side air bag will not be
able to deploy if it is triggered.
WARNING
Improper handling of the driver and front
passenger seats can prevent proper operation
of the side airbags and cause serious injury.
· Never remove the front seats from the vehicle
or modify their components.
· If the sides of the backrest are subjected to
at high force, the side air bags may not deploy
correctly, may not deploy at all, or may deploy
Fig. 41 Side of a front seat: location and deployment zone
of the side airbag.
unexpectedly.
Depending on the equipment, side airbags are fitted
to the front seats ÿ fig. 40.
· Immediately have damage to the original seat
The side airbags for the front seats are installed in
the outer side padding of the driver and front
upholstery or to the stitching in the area of the
side airbag module repaired by a suitably
qualified specialist workshop. Volkswagen
recommends a Volkswagen dealer.
passenger seat backrests ÿ fig. 41.
The location of the side airbags is indicated by the
inscription “AIRBAG”.
When deployed, the side airbags occupy the areas
outlined in red (deployment areas) ÿ fig. 40 and ÿ
fig. 41. For this reason, never deposit or fix objects
in these areas ÿ .
In the event of a side collision, the side air bags
deploy on the impact side of the vehicle, reducing
the risk of occupants.
58
Security
· Do not allow other people, animals or objects to
come between the occupants of the front and
rear seats and the airbag deployment area.
Head airbags
Please note on
page 51.
,at the beginning of this chapter,
Make sure this is also followed by all occupants
of the vehicle, including children.
On vehicle hangers hang only
light clothing. Do not leave heavy or sharp
objects in the pockets of these garments.
· Do not mount any accessories on the doors.
· Only fit sun blinds on the windows that have
been expressly approved for this vehicle.
Fig. 42 On the left side of the vehicle (5 seats): location
and deployment area of the head airbag.
· Do not turn the sun visors towards the windows
when carrying objects in them, eg. For
example, a pen or the garage door opener.
Knee airbag
Please note on
page 51.
,at the beginning of this chapter,
Fig. 43 On the left side of the vehicle (7 seats): location
and deployment area of the head airbag.
There is a head airbag on both sides of the passenger
compartment, above the doors ÿ fig. 42.
The location of the head airbags is indicated by the
inscription “AIRBAG”.
When deployed, the head airbag occupies the red
framed area (deployment area) ÿ fig. 42.
For this reason, never deposit or fix objects in this
area ÿ .
In the event of a side collision and certain frontal
collisions, the head airbag is deployed to both sides.
Fig. 44 On the driver's side: location of the knee airbag.
In the event of side collisions and certain frontal
collisions, head airbags reduce the risk of injury to
front seat and rear outboard occupants.
WARNING
When triggered, the airbag inflates in milliseconds
at high speed.
Always leave the deployment areas free
head airbags.
Fig. 45 Driver's side: knee airbag deployment area.
· Never attach objects to the head air bag cover
or in the head air bag deployment area.
5 N M 0 1 2 7 6 0 A J
59
airbag system
Depending on the equipment, a knee airbag is
installed on the driver's side in the lower area of the
instrument panel.
Volkswagen recommends using child seats from its
range of accessories. These seats have been
designed and tested for use in Volkswagen vehicles.
The location of the knee airbag is indicated by the
inscription “AIRBAG” ÿ fig. 44.
For more information on child seats from the
accessory range, contact a Volkswagen dealer or
visit the Volkswagen website.
When deployed, the knee airbag occupies the area
outlined in red (deployment area) ÿ fig. Four. Five.
For this reason, never deposit or fix objects in this
area ÿ .
WARNING
WARNING
If children are not secured in a restraint system,
or not sufficiently, they can be seriously injured or
killed. Therefore, please note the following: · Do not
transport a child under 12 years of age or less than
When triggered, the airbag inflates in milliseconds
at high speed.
· Never use any object, such as a key ring, that
could reach the knee airbag deployment area.
150 cm (approx. 59 inches) in height without using
a suitable child seat. Please note the country-
specific provisions in this regard.
· Never fix objects on the cover of the air
bag for the knees or in the deployment area of
this.
· Always protect children by using a suitable child
seat. The seat must be suitable for the height,
age and weight of the child.
The knee airbag deploys in front
from the knees of the driver and passenger.
Move the driver's and front passenger's seats
as far back as possible so that there is a
minimum distance of 10 cm (approx. 4 inches)
between the knees and the place where the
knee airbag is mounted. If you cannot maintain
this distance due to physical conditions, contact
an appropriately qualified specialist workshop
without fail. Volkswagen recommends a
Volkswagen dealer.
· Never transport several children at the same
time in the same child seat.
· Under no circumstances carry a child or baby in the
lap.
· Never leave a child unattended in the child
seat.
· Never allow children to travel without being
protected by a restraint system, or to stand up
in the vehicle or kneel on the seats while driving,
or to adopt an incorrect position while driving.
This is especially important if the child is traveling
Transporting children safely
in the front passenger seat. If an accident were
to occur, the child could be seriously injured or
cause injury to others.
Introduction to the topic
· In order for the child seat to offer the maximum
possible protection, it is very important that the
Child seats reduce the risk of injury in the event of
seat belt is correctly positioned. Be sure to
an accident. Therefore, always use these seats to
observe the instructions of the child seat
transport children!
manufacturer regarding the correct positioning
of the seat belt. Wearing the seat belt incorrectly
Consider the following:
can cause injuries even in minor accidents.
— Child seats are classified into different groups
depending on the height, age and weight of the
child.
· After an accident, replace the child seats that
were being used at the time of the accident, as
they may have suffered damage that is not
visible to the naked eye.
— There are different fixing systems for fixing child
seats to the vehicle.
For safety reasons, child seats should always be
installed in the rear seat ÿ p. 62.
60
Security
2024 VW Tiguan Owner's Manual
