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VW Tiguan 2021 Owner's Manual ➜ Engine oil

4. If replenishment is necessary, mix clean water (not distilled)  
with an appropriate glass cleaning product ÿ in the correct  
proportion, as indicated on the packaging.  
· Engine oil is toxic, always keep it out of the reach of children.  
· Store engine oil only in its original tightly closed container.  
Also keep this in mind with used oil until it is disposed of.  
5. When the outside temperature is low, also add a special  
antifreeze liquid so that the water cannot freeze ÿ .  
· Continuous contact with engine oil  
can damage the skin. Wash areas of skin that have  
The window washer fluid reservoir has a capacity of approx. 3 to  
7.5 liters (3.1 to 7.9 quarts). depending on the vehicle and  
equipment.  
come into contact with oil thoroughly with soap and water.  
· When the engine is running, engine oil is extremely hot and  
can cause severe skin burns. Always wait for the engine  
to cool down.  
WARNING  
Never mix coolant additives or similar unsuitable additives  
with the windscreen washer fluid. Otherwise, an oily film may  
form on the windscreen, making visibility considerably more  
difficult.  
Leaking or spilling engine oil can contaminate the  
environment. If any operating fluid leaks out, please  
collect it and dispose of it properly and in an environmentally  
friendly manner.  
WARNING  
Never mix suitable cleaning products with others. Otherwise,  
flocculation of the components could occur and clog the ejections.  
engine oil standards  
beef.  
Note and , on page 331, and , at the beginning of this  
chapter, on page 336.  
engine oil  
Vehicles with engine oil sticker  
If you have to add engine oil, use an oil that meets the  
standard on the sticker ÿ fig. 238.  
Introduction to the topic  
Engine oils are adapted to the requirements of engines and  
exhaust gas cleaning systems, as well as the quality of the fuel.  
In all combustion engines, for technical design reasons, the oil  
comes into contact with combustion residues and fuel, which  
affects the aging of the oil. It is important for the function and life  
of the engine to use the correct oil. The engine is supplied from  
the factory with a special multigrade synthetic oil which can  
generally be used all year round.  
At the end of the chapter, in the troubleshooting section, you  
will find information about warning and control lights that come on  
ÿ p. 339.  
Fig. 238 Sticker with the engine oil standard and its  
viscosity (schematic representation).  
WARNING  
Improper handling of engine oil can cause severe burns and  
1 Engine Oil Standard Information  
other injuries.  
nes.  
2 Engine oil viscosity information  
tor  
· When carrying out work related to engine oil, always  
wear eye protection.  
The sticker with the specified engine oil standard is located on  
the front of the compartment  
336  
check and reset  
engine, next to the front bonnet release ÿ fig. 239 1  
change engine oil  
.
and , at the beginning of this cohnapptaegr,eo3n31p,aagned3,3N6.ote  
The engine oil should be changed regularly. Please note the  
service interval that applies to your vehicle. More detailed  
information on service intervals can be found in the chapter  
"Service" ÿ p. 380.  
Changing the engine oil and filter requires special tools and  
knowledge, and proper disposal of used oil is essential. For this  
reason, always have the engine oil and filter changed by a  
qualified specialist workshop. Volkswagen recommends a  
Volkswagen dealer.  
Fig. 239 Location: to the side of the front bonnet  
release (schematic representation).  
If this engine oil is used, you can correct the oil level as many  
times as necessary ÿ p. 338.  
Engine oil additives cause new oil to darken after a short engine  
run time. This is normal and is not a reason to change the oil  
more frequently.  
Vehicles without engine oil sticker  
You can find out the standard for the engine oil prescribed for  
WARNING  
your vehicle in a specialist workshop.  
When in exceptional cases you have to change the engine oil  
yourself, please note the following: · Always wear eye protection.  
If you have to add engine oil, use that oil. If the prescribed  
engine oil is used, you can correct the oil level as many times as  
necessary ÿ p. 338.  
If the prescribed engine oil is not available, in an emergency you  
can add a maximum of 0.5 liters of oil of the following standards  
until the next regular oil change:  
· To avoid burns, always wait for the  
engine cools down completely.  
Keep your arms horizontal  
when unscrewing the oil discharge screw by hand so that  
oil cannot flow down them.  
— Gasoline engines: VW 504 00 standard  
and ACEA C3 or API SP, viscosity 0 W-30.  
— MultiFuel engines: VW standard 502 00  
and ACEA A3/B4, viscosity 5 W-40.  
· To collect used oil, use a suitable container that has at least  
the same capacity as the engine.  
— Diesel engines: VW standard 507 00 and ACEA C3, vis  
cosity 0 W-30.  
· Never store engine oil in food cans, bottles or other empty  
containers, as other people could mistake it.  
Volkswagen recommends having the oil changed by a qualified  
specialist workshop.  
Volkswagen recommends going to a Volkswagen dealer for this.  
· Engine oil is toxic and should be kept out of the reach of  
children.  
WARNING  
Before changing engine oil, first find out where you can  
properly dispose of used oil.  
Volkswagen recommends using engine oils approved according  
to the corresponding VW standard in each case. Using engine  
oils that do not meet these quality requirements can cause engine  
damage.  
Always dispose of used oil in an environmentally  
friendly manner. Never dispose of used oil in gardens  
or forests, in the sewage network, on streets or roads, in rivers  
or other types of water.  
Volkswagen recommends original Volkswagen oil.  
5 N M 0 1 2 7 6 0 A J  
engine oil  
337  
B The engine oil level is in the normal zone.  
engine oil consumption  
evil.  
C The engine oil level is too low.  
Note and , at the beginnionngpoafgtehi3s3c1h,aapntder,,  
on page 336.  
jo. If necessary, pay attention to the messages  
displayed on the instrument panel display and  
add engine oil.  
Engine oil consumption can vary from engine to  
engine and over the life of the engine.  
Oil consumption can be up to 1 l (1 quart) per 2,000  
km (1,200 mi) depending on driving style and the  
conditions in which the vehicle is used. In the case  
of new vehicles, during the first 5,000 km (3,100 mi)  
this consumption can be even higher. For this  
reason, the oil level should be checked regularly,  
preferably when refueling and before going on long  
journeys.  
If the engine is subjected to great stress (eg,  
taking long motorway journeys in summer or  
crossing high mountain passes), the oil level should  
be in the upper permissible range ÿ p. 338.  
Fig. 241 In the engine compartment: engine oil filler  
cap (schematic representation).  
Check engine oil level and top up oil  
Perform the following steps in the order listed  
ÿ :  
1. Park the vehicle with the engine at operating  
temperature on a level surface to avoid  
incorrect checking of the engine oil level.  
Note and , at the beginnionngpoafgtehi3s3c1h,aapntder,,  
on page 336.  
2. Shut off the engine and wait at least 5 minutes  
for the engine oil to return to the oil pan.  
3. Open the front hood ÿ p. 334.  
4. Locate the engine oil filler neck and oil dipstick.  
You can recognize the filler neck by the symbol  
on the cap ÿ fig. 241, and the measuring rod,  
by its colored upper end ÿ fig. 240. If you are  
not sure where the cap and dipstick are located,  
go to an appropriately qualified specialist  
workshop.  
Volkswagen recommends a Volkswagen  
dealer.  
Fig. 240 Engine oil level marks on the oil dipstick  
(variants).  
5. Pull the dipstick out of the guide tube and  
wipe it clean with a clean rag.  
6. Push the dipstick back into the guide tube as  
A The engine oil level is too high.  
far as it will go. If there is a notch on the top of  
the dipstick, when inserting the dipstick into  
the guide tube, this notch must fit into the  
corresponding slot in the top of the tube.  
If necessary, pay attention to the messages  
shown on the instrument panel display and  
contact a qualified specialist workshop.  
Volkswagen recommends a Volkswagen dealer.  
338  
check and reset  
7. Pull out the dipstick again  
in the corresponding slot located at the upper end of the  
tube.  
and check the oil level in it as follows ÿ fig. 240:  
17. Close the front hood ÿ p. 334.  
A The engine oil level is too high. Gives  
WARNING  
If this is the case, take into account the messages that  
appear on the instrument panel display and contact a  
suitably qualified specialized workshop. Volkswagen  
recommends a Volkswagen dealer.  
If engine oil comes into contact with hot engine parts, it could  
ignite. This could cause a fire, burns and other serious injuries.  
B The engine oil level is in the zone  
· If oil is spilled on cold engine components, the oil may become  
hot and ignite when the engine is running.  
normal. Engine oil can be filled up to the upper limit of  
this zone if, e.g. For example, the engine is subjected to  
,
great stress. ÿ ÿ Proceed to step 8 or 16.  
· After topping up the oil, always make sure to  
that the oil filler cap is firmly screwed on and that the  
dipstick for the oil level is correctly inserted in the guide  
tube. This will prevent oil from leaking out and onto hot  
C The engine oil level is too  
low. Add without fail engine oil. ÿ ÿ Proceed  
engine components when the engine is running.  
to step 8.  
,
8. After checking the oil level, push the dipstick back into the  
guide tube as far as it will go.  
WARNING  
9. Unscrew the oil filler cap ÿ fig. 241.  
· If you have inadvertently added too much engine oil and  
the level is in the zone, do not start the engine. avi  
10. Add oil little by little and in small amounts, not more than  
0.5 l (0.5 qt) total. Volks wagen recommends using  
engine oils approved according to the relevant VW standard  
in each case ÿ p. 336.  
,
ÿ fig. 240 Go  
to a duly qualified specialized workshop and, if  
necessary, request the help of specialized  
personnel. Otherwise the catalytic converter and  
the engine could be damaged!  
11. In order not to overfill the tank, each time  
To add oil, wait at least 1 minute for the oil to flow into the  
oil pan to the mark on the dipstick.  
· When replenishing operating fluids, make sure you pour the  
correct fluids into the correct fill ports. Using the wrong  
operating fluids can cause serious malfunctions and engine  
damage.  
12. Check the oil level on the dipstick again before adding  
another small amount of oil. Never top up engine oil ÿ .  
Do not allow the engine oil level to exceed the area ÿ  
fig. 240 A. Otherwise, oil could be suthcekecdrainktcharosuegh  
13. At the end of the process, the oil level should be in the  
center of the area ÿ fig. 240B . It must never be in the  
breather and into the atmosphere through the exhaust system.  
area ÿ fig. 240A  
.
14. If you have inadvertently added too much engine oil and  
the level is in the area ÿ fig. 240 A Contact a suitably  
Problems and solutions  
,
qualified specializeddownoorktsshtoaprtatnhde,eifnngeincees.sary, request  
the help of specialized personnel. Volkswagen  
Note and , on page 331, and , at the beginning of this  
chapter, on page 336.  
recommends a Volkswagen dealer.  
15. After refilling, close the oil filler neck with the cap.  
Engine oil pressure too low Warning light flashes red.  
A message to this effect is shown on the instrument panel  
display.  
16. Insert the dipstick into the guide tube as far as it will go. If  
there is a notch on the top of the dipstick, when inserting  
the dipstick into the guide tube, this notch must engage  
5 N M 0 1 2 7 6 0 A J  
engine oil  
339  
(0.5 qt) total, or note the recommendation in the instrument  
pack.  
Do not continue the march! Otherwise they can  
damage to the engine.  
5. If the control indicator lights up even though the  
oil level is correct, do not continue driving or leave the  
engine running. Failure to do so may cause engine damage.  
1. Stop the vehicle as soon as possible and  
guro.  
2. Shut off the engine.  
6. Consult a suitably qualified specialist workshop for help.  
Volkswagen recommends a Volkswagen dealer.  
3. Check the engine oil level ÿ p. 338.  
4. If the warning lamp flashes even though the oil level is correct,  
do not continue driving or leave the engine running.  
Engine oil level too high  
The control indicator lights up yellow. A message to this  
effect is displayed on the instrument panel display.  
5. Consult a suitably qualified specialist workshop for help.  
Volkswagen recommends a Volkswagen dealer.  
1. Stop the vehicle as soon as possible and  
guro.  
Engine oil level too low  
2. Shut off the engine.  
The warning lamp flashes red. A message to this effect is shown  
on the instrument panel display.  
3. Check the engine oil level ÿ p. 338.  
4. If the oil level is too high, do not continue driving or leave the  
Do not continue the march! Failure to do so may cause  
engine running. Failure to do so may cause engine damage.  
engine damage.  
1. Stop the vehicle as soon as possible and  
guro.  
5. After checking, seek help from an appropriately qualified  
specialist workshop. Volks wagen recommends a  
Volkswagen dealer.  
2. Shut off the engine.  
3. Check the engine oil level ÿ p. 338.  
either  
Fault in engine oil system  
4. If necessary, add oil little by little and in small quantities,  
not more than 0.5 l (0.5 qt) total, or follow the  
recommendation on the instrument pack.  
tor  
The control indicator flashes yellow. A message to this effect is  
shown on the instrument panel display.  
5. If the control indicator lights up even though the  
oil level is correct, do not continue driving or leave the  
engine running. Failure to do so may cause engine damage.  
1. Go to a duly qualified specialized workshop. Volkswagen  
recommends a Volkswagen dealer.  
6. Consult a suitably qualified specialist workshop for help.  
Volkswagen recommends a Volkswagen dealer.  
Engine coolant  
Engine oil level too low The control indicator lights  
Introduction to the topic  
up yellow. A message to this effect is displayed on the  
instrument panel display.  
Only carry out work on the engine cooling system yourself if  
you are familiar with the necessary operations and the generally  
applicable safety measures, and if you have the appropriate  
tools, media and operating fluids. Improper work can lead to  
serious injuries ÿ . If necessary, have all work carried out by a  
suitably qualified specialist workshop. Volkswagen recommends  
a Volkswagen dealer.  
1. Stop the vehicle as soon as possible and  
guro.  
2. Shut off the engine.  
3. Check the engine oil level ÿ p. 338.  
4. If necessary, add oil little by little and in small quantities,  
not more than 0.5 l  
340  
check and reset  

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