The interior monitor and the anti-tow system remain
deactivated until the next time the vehicle is locked.
trunk lid
Introduction to the topic
In the following situations it is recommended to
deactivate the passenger compartment monitoring
and the anti-tow system:
The tailgate is unlocked and locked together with
the doors.
— When people or animals remain inside the
vehicle.
On vehicles with the "Keyless Access" keyless entry
and start system, the tailgate unlocks automatically
when opened ÿ p. 78.
— When the vehicle has to be loaded onto another
means of transport.
If individual door opening or opening of one side of
the vehicle is activated in the opening and closing
settings of the infotainment system, the button on
the vehicle key must be pressed twice to unlock the
tailgate.
— When transporting the vehicle.
— When the vehicle has to be towed with a
suspended axle.
— When the vehicle is to be parked in a two-
storey garage space.
On vehicles with the "Keyless Access" system, the
sensor surface on the inside of the driver's or front
passenger's door handle must be actuated twice .
— When the vehicle has to be left in a car wash.
Risk of false alarms from interior monitoring
WARNING
The interior monitor will only work correctly if the
vehicle is completely closed.
Observe the legal provisions. A false alarm may
occur in the following situations:
Unlocking, opening or closing the tailgate
improperly or without paying due attention can
cause accidents and serious injuries.
· Open or close the tailgate only when there is no
one in the area of its travel.
— If any window or the glass roof is partially or
completely open.
— If light objects are left in the vehicle, e.g. eg,
loose or hanging papers in the interior mirror.
· After closing the tailgate, make sure that it has
been closed correctly. The tailgate should be
flush with the adjoining parts of the bodywork.
— If the vibrate function of a mobile phone that has
been left inside the vehicle is activated.
· Always keep the tailgate closed while driving.
It is not possible to permanently deactivate
the interior monitor and the anti-tow system.
· Never open the tailgate with cargo, such as
bicycles, attached to it. The gate could close
on its own due to the additional weight. If
necessary, secure the tailgate or remove the
load beforehand.
If, when activating the anti-theft alarm, a
door or the boot lid is still open, only the
alarm will be activated. The anti-tow system will
only activate once all the doors and the tailgate
have been closed.
· Close and lock the tailgate and all doors when
the vehicle is not in use. When doing so, make
sure that no one remains in the vehicle.
Depending on the equipment, when the
interior monitor and anti-tow system are
switched off, the "safe" security system is also
deactivated ÿ p. 84.
· Always keep a close eye on children when they
play in or next to the vehicle, especially if the
tailgate is open. Children could get into the
trunk, close the tailgate and be locked in.
Depending on the season of the year, a closed
vehicle can reach very high or very low
temperatures that can cause very serious
injuries and illnesses or even death, especially
to small children.
5 N M 0 1 2 7 6 0 A J
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87
WARNING
Open and close the tailgate
ro
If the tailgate is unlocked or opened improperly or without
paying due attention, it may cause serious injury.
Please note and
at the beginning of this ca
chapter, on page 87.
· When a luggage rack with its corresponding load is
mounted on the tailgate, it is not always possible to see
if the tailgate is unlocked. If the tailgate is not locked, it
could open unexpectedly while driving.
WARNING
If there is a lot of accumulated snow on the trunk lid or a
lot of cargo is mounted on it, the trunk lid could close by
itself due to the extra weight and cause serious injury.
· Never open the tailgate when there is a lot of snow on it
or when you are carrying cargo, e.g. e.g., in a luggage
rack.
· Before opening the gate, remove snow and debris.
ga.
Fig. 69 On the tailgate: button to open the tailgate
(schematic representation).
WARNING
Do not close the tailgate by pressing your hand on the rear
window. The rear window could break and cause injury.
WARNING
Never use the opening mechanism to secure a load or to hold
on. This could cause damage that makes it impossible to close
the tailgate.
Fig. 70 With an open tailgate: handle for closing the
tailgate.
WARNING
Never use the rear wiper to secure a load or to hold on. This
could cause damage resulting in the breakage of the rear wiper.
Open the trunk lid
1. To unlock the tailgate, press the key
or the vehicle key.
WARNING
2. Raise the tailgate by pressing the button ÿ fig. 69.
Never use the rear spoiler to secure loads or to hold on. This
could cause damage resulting in the spoiler breaking.
Close the tailgate
1. Pull the tailgate, using the handle on its interior trim,
forcefully downwards so that it engages in the catch ÿ fig.
70, ÿ .
If the tailgate is open or not properly closed, it is indicated on the
instrument panel screen with a representation.
The gate locks automatically while driving.
88
Opening and closing
Electrically open the tailgate
WARNING
1. 5-seater vehicles: To unlock the tailgate, briefly press and
Closing the tailgate improperly or without paying due attention
hold the button
can cause serious injury.
of the vehicle key.
Or: pull up the button on the driver's door ÿ fig. 71. The
· When opening the gate, make sure it is raised as
far as it will go.
parking lock P must be engaged for this.
· When closing the gate, remove your hands in time from the
area of its travel.
Or: press the boot lid button
If after unlocking the gate it does not open within a
few minutes, the gate will re-lock automatically.
ro.
The gate opens automatically.
Electrically close the tailgate
1. Press the button located on the boot lid ÿ fig. 72.
Open and close the tailgate
electrically
5-seater vehicles: Either: With the ignition on, pull up the
button located on the driver's door until the tailgate is closed.
Note and , at the beginning of this chapter, on page 87.
5-seater vehicles: Either: Briefly press and hold the button
on the vehicle key. To do this, the vehtichleevkiecyinmityuosft btheein
tailgate.
Or: Move the gate by hand in the closing direction until
it closes automatically.
The gate closes.
Interrupt opening or closing
1. Press one of the keys
during opening
Fig. 71 On the driver's door: tailgate unlock button.
or the closure.
Or: press the button located on the boot lid ÿ fig. 72
during opening or closing.
1 unlock key
The gate can now be moved by hand. You will have to use a lot
of force to do this.
,
If you press the key again to
the starting position.
the gate will return
acoustic signals
When the tailgate is opened or closed from the passenger
compartment or with the vehicle key, acoustic signals sound.
Changing and storing the opening angle If the
available space behind or above the vehicle is less than the area
of travel of the tailgate, the tailgate opening angle can be changed.
Fig. 72 With an open tailgate: button for electric tailgate
closing.
5 N M 0 1 2 7 6 0 A J
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89
1. Interrupt the opening process at the desired position
(gate must be at least half open).
If there is a valid vehicle key in the vicinity of the tailgate,
it is possible to unlock and open the tailgate by moving
one foot.
located in the
2. Keep the tailgate button pressed
1. Stand behind the bumper, in the center.
until the hazard warning lights flash ÿ fig. 72.
2. With a quick movement, bring one foot and lower leg
closer to the bumper. The lower part of the leg
must be brought closer to the upper area of action
of the sensor, and the foot closer to the lower area
ÿ fig. 73.
The new opening angle is stored.
In addition to the flashing of the hazard lights, storage is
confirmed by an acoustic signal.
3. Quickly move your foot and lower leg out of the sensor
action zones. An optical warning is emitted through
the direction indicators. The tailgate opens.
Resetting and storing the opening angle In order
for the tailgate to fully open again, the opening angle
must be reset and stored again.
Activate or deactivate the Easy Open function
The Easy Open function can be activated and
deactivated in the infotainment system:
1. Raise the gate by hand as far as it will go. You will
have to use a lot of force to do this.
1. Select the Vehicle menu .
2. Keep the key pressed ÿ fig. 72 located on the
tailgate until the hazard warning lights flash.
2. Select the Exterior submenu .
3. Swipe a finger from the side and turn the Easy Open
function on or off.
The opening angle is reset.
O well:
In addition to the flashing of the hazard lights, the
process is confirmed by an acoustic signal.
1. Swipe a finger to the side and select the Central
locking menu option.
2. Scroll down the list and turn the Easy Open feature
WARNING
on or off.
Before opening or closing the tailgate, make sure there
is enough space to open or close it, e.g. For example,
in a garage.
Depending on the equipment, when the Easy Open
function is activated, the Easy Close function is also
activated ÿ p. 91.
The Easy Open function is only available if the Keyless
Access system is activated ÿ p. 78.
Trunk lid with Easy Open
ATTENTION
movement sensor
If there is a valid vehicle key in the vicinity of the
Note and , at the beginning of this chapter, on
page 87.
tailgate, in some cases the Easy Open function may
accidentally activate and open the tailgate, for
example, if you sweep under the rear bumper, if you
are driving a high-pressure water or steam jet into the
area of it or if maintenance or repair work is carried out
in that area. If accidentally opened, the tailgate could
injure people in the area of its travel and cause property
damage.
· Always make sure that there are no unattended
valid keys in the vicinity of the tailgate.
Fig. 73 Tailgate with sensor-controlled opening (Easy
Open).
· Before carrying out maintenance and repair work
on the vehicle, always deactivate the Easy Open
function in the infotainment system.
90
Opening and closing
· Before washing the vehicle, always deactivate
the Easy Open function in the infotain system
I lied.
The locking process is interrupted if a key is inserted again
in the corresponding proximity zone. The gate opens again.
· Before mounting a bicycle rack or hitching a
trailer ÿ p. 293, always deactivate the Easy
Open/Easy Close function in the infotainment
system.
Activating and deactivating the Easy Close
function The Easy Close function can be activated and
deactivated together with the Easy Open function in the menu
Infotainment system vehicle ÿ p. 90.
The Easy Close function is only available if the Keyless
Access system is activated ÿ p. 78.
Close the tailgate automatically
with the function
ATTENTION
Easy Close
If a valid vehicle key is found in the vicinity of the tailgate,
in some cases the Easy Close function may activate
unexpectedly and close the tailgate, e.g. eg if sweeping
under the rear bumper or carrying out maintenance or
repair work in this area. If it were to close unexpectedly,
the tailgate could injure people in its path and cause
property damage.
Note and , at the beginning of this chapter, on page
87.
· Always make sure that there are no unattended
valid keys in the vicinity of the tailgate.
· Before carrying out maintenance and repair
work on the vehicle, always deactivate the
Easy Open function in the infotainment system.
Fig. 74 Tailgate with sensor-controlled closing (Easy
Close).
· Before washing the vehicle, always deactivate
the Easy Open function in the infotain system
The Easy Close function can only be activated if a valid
I lied.
vehicle key is in the vicinity of the tailgate.
· Before mounting a bicycle rack or hitching a
trailer ÿ p. 293, always deactivate the Easy
Open/Easy Close function in the infotainment
system.
1. With a quick movement, bring one foot and lower leg
closer to the bumper. The lower part of the leg must
be brought closer to the upper area of action of the
sensor, and the foot closer to the lower area ÿ fig. 74.
If during the closing of the tailgate another function
of the tailgate is activated or it is detected when
any object in its area, the closing process will be
interrupted automatically.
2. Quickly move your foot and lower leg out of the sensor
action zones.
If the vehicle is locked and the Easy Close
function is activated, the tailgate will lock automatically
after closing it. If the entire vehicle is unlocked and the Easy
Close function is activated, the tailgate will not automatically
lock after closing it.
The Easy Close function is activated for approx. 20
seconds. An acoustic signal confirms activation.
The tailgate closes as soon as all valid vehicle keys are
removed from the vicinity of the tailgate.
When closed, the tailgate locks automatically if the vehicle
has already been locked and there is no valid key inside.
The Easy Close function allows a maximum of one key to
remain inside the boot.
5 N M 0 1 2 7 6 0 A J
trunk lid
91
Performing an emergency
release of the tailgate
Problems and solutions
Please note and
at the beginning of this ca
chapter, on page 87.
this ca Note and , chapteart, tohnepbaeggein8n7i.ng of
Cannot open or close the tailgate
— Check if there is any obstacle blocking the gate.
The gate can be moved by hand.
You will have to use a lot of force to do this.
— If the gate is operated repeatedly in a very short
time, the mechanism is automatically
disconnected to prevent overheating.
Until the mechanism cools down, the gate can be
opened and closed by hand using considerable
force.
— If a trailer is towed, the electrically operated
tailgate can only be opened and closed using the
controls located on the tailgate ÿ p. 293.
— If the 12 volt battery is disconnected or
the corresponding fuse blows, the gate must be
closed by hand.
Fig. 75 On the boot lid: open the support for the
warning triangle.
All turn signals flash four times The last key
used is still in the vehicle.
1. Remove the key and lock the vehicle.
The trunk lid opening mechanism does not
work correctly
When the outside temperature is around freezing
point, the release mechanism cannot always
automatically lift the partially open tailgate.
1. Raise the gate by hand.
The opening of the tailgate controlled by Easy
Open sensors does not work
— The Easy Open function only works with the
Fig. 76 On the tailgate: emergency release of the
ignition switched off.
tailgate.
— Clean the rear bumper sensors.
Carry out an emergency unlocking of the
tailgate
— The towing hitch is extended ÿ p. 293.
1. Turn the lock of the warning triangle holder 90°
anti-clockwise ÿ fig. 75.
— The vehicle has been retrofitted with a towing
device ÿ p. 293.
— In the event of heavy rainfall, the Easy Open
feature may be disabled to prevent the gate from
opening accidentally.
2. Open the support of the warning triangle
and remove the triangle.
3. To unlock the tailgate, insert a suitable object
into the opening of the unlocking lever and
press it in the direction of the arrow ÿ fig. 76.
92
Opening and closing
llas ÿ p. 78. To do this, the vehicle key must be in the
proximity zone.
windows
2. To interrupt the function, release the unlock or lock key.
Open and close the windows
Or: on vehicles with the locking system
The keys are located on the doors ÿ p. 10.
and "Keyless Access" keyless start, remove your
finger from the sensing surface.
open the windows
For this, a valid vehicle key must be in the proximity area. After
all windows and sunroof are closed, all turn signals flash once as
confirmation.
1. Press the key
.
close the windows
1. Pull the key
.
Settings for convenience opening are made in the vehicle
settings menu of the info tainment system.
After switching off the ignition, the windows can still be opened
and closed for a short time using the buttons in the doors,
provided the driver's and front passenger's doors are not opened.
WARNING
If the power windows are used negligently or without paying
due attention, it can cause serious injury.
Disable the power window buttons located on the rear doors
1. Press the key
.
Open or close power windows only
mind when there is no one in the area of the tour of the
same.
Automatic raising and lowering function of the windows
· When locking the vehicle, never leave a child inside or
anyone who may need help. The windows cannot be
opened in an emergency.
The automatic up and down function of the window lifters allows
the windows to be fully opened and closed without having to hold
down the corresponding window lifter button.
· When leaving the vehicle, always carry all the keys with you.
After switching off the ignition, the windows can still be
Automatic raising of the windows
opened and closed for a short time using the buttons in the
doors, provided the driver's and front passenger's doors are
1. Briefly pull the window button with
responding up to the second level.
not opened.
Automatic lowering of the windows
· When children travel in the rear seat, lock
1. Briefly press the window key with
Always lock the rear power windows with the safety button
rrespondent down to the second level.
so that children cannot open or close the windows.
stop auto function
WARNING
1. Press the button for the corresponding window again or pull
In the event of precipitation, if the windows are open, the interior
it out again.
equipment of the vehicle may get wet and may be damaged.
Comfort opening and closing
With the ignition off, the windows can be opened and closed
If the electric windows do not work properly, neither
from the outside with the vehicle key:
will the automatic up and down function of the windows
or the anti-trap function. Go to a suitably qualified specialist
workshop. Volkswagen recommends a Volkswagen dealer.
1. Press and hold the unlock key or lock key located on the
key.
Or: On vehicles with the "Keyless Access" keyless entry and
start system, hold a finger for a few seconds on the door
handle lock sensor surface until the windows have been
closed.
Convenience opening and closing only work if the
automatic up and down function is activated on all
electric windows.
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93