it with the 12 volt battery discharged; otherwise, to the
Never connect the negative cable to compo
fuel system components or brake lines.
engine block or to a solid metal part fixedly bolted to the
engine block of this vehicle ΓΏ fig. 229 3 ΓΏ .
Β· Make sure that the uninsulated parts of the jumper cable
clamps do not touch each other.
7. Position the starter cables so that they cannot be reached by
any rotating part in the engine compartment.
Β· Also, make sure that the cable connected to the positive
pole of the 12 volt battery does not come into contact with
electrically conductive parts of the vehicle.
Vehicles with the 12 volt battery in the male
tero can provide starting assistance to other vehicles
through the sockets provided for this purpose
(positive pole + and ground terminal β).
Β· Avoid electrostatic discharges in the area of the 12 volt
battery. If sparks were to fly, the detonating gas escaping
from the battery could ignite.
start the engine
1. Start the engine of the power-supplying vehicle and let it idle.
Β· Never use the jump start if the 12 volt battery is damaged or
frozen, or if it has been thawed.
2. Start the engine of the vehicle with the discharged 12 volt
battery and wait 2 to 3 minutes for the engine to βcrank
overβ.
WARNING
After using the starting aid, have the 12 volt battery checked by
a qualified specialist workshop. Volkswagen recommends a
Volkswagen dealer.
Disconnect jumper cables
1. If the dipped beam is on, turn it off before disconnecting the
jumper cables.
2. Connect the fan of the air conditioner or the system
heating and ventilation issue and turn on the heated rear
window of the vehicle with the discharged 12 volt battery
Tow
to reduce voltage spikes that may occur when disconnecting
the cables.
Introduction to the topic
Towing a vehicle takes practice, especially when using a tow rope.
Both drivers should be familiar with the ins and outs of towing.
Inexperienced drivers should refrain from towing.
3. With the engines running, disconnect the AC
starting cables only in the order D β C β B β A ΓΏ fig. 228 or
ΓΏ fig. 229.
4. If necessary, close the battery cover or the socket cover for
starting aid ΓΏ p. 324.
Observe the legal provisions regarding towing.
5. After using the starting aid, have the 12 volt battery checked
by a qualified specialist workshop. Volkswagen recommends
When towing, make sure at all times that no impermissible
tractive forces or jerks are generated. On tracks without firm
ground there is always the danger of overloading the fixing parts.
a Volkswagen dealer.
WARNING
Tow
If jump starting aid is used improperly, the 12 volt battery
could explode and cause serious injury. To reduce the risk
of a battery exploding, note the following:
Towing means pulling a vehicle from another that is not in a
condition to circulate.
The vehicle can be towed with a tow bar or cable:
Β· Always wear suitable eye protection and protective gloves,
and never lean over the 12 volt battery.
β The maximum speed allowed is 50 km/h (30 mph).
β The maximum distance allowed is 50 km (30 miles).
Β· Connect the connection cables in the correct order: first the
positive cable, and then the negative cable.
The tow bar is safer for towing and prevents damage to the
vehicle.
326
various situations
The tow rope should only be used if a tow bar is not
WARNING
available.
Pushing the vehicle with your hands can damage
the rear light assemblies, the rear window side
spoilers and large areas of sheet metal.
Also, the rear spoiler could come off.
The tow rope must be elastic so that there is no
damage to the vehicles. Use a synthetic fiber cord or
similar elastic material.
Β· If you have to push the vehicle, do not allow it to
press on the rear light units, the spoilers on the
sides of the window, large sheet metal surfaces
or the rear spoiler.
towing with a crane
If the vehicle has to be raised by one axle to tow
it, it is only allowed to do so by the following axles
depending on the combination of gearbox and
traction it has:
WARNING
Front-wheel drive
When removing and installing the cover and the towing
eye, this can cause damage to the vehicle, e.g. For
example, in painting.
Auto switch
Manual shift
front axle
front axle
4Motion all-wheel drive
Β· To avoid damaging the vehicle, remove and
install the cover and the towing eye carefully.
Auto switch
front axle
front axle
Manual shift
WARNING
WARNING
Using a towing eye that is not suitable for the vehicle
can damage the vehicle.
When a vehicle is towed, the driving behavior and
braking ability change considerably.
Β· When towing, always use the towing eye that
corresponds to the vehicle, which is part of the
on-board tools, or an eye appropriate for it.
WARNING
Never allow the vehicle to be towed without
power.
Β· When towing, never switch off the ignition with
the start/start button. Otherwise, the electronic
steering column lock could suddenly engage.
The vehicle could no longer be steered. This
could cause an accident, serious injury and loss
of control of the vehicle.
Instructions for towing
Note and , at the beginning of this ca
chapter, on page 326.
During towing, the towed vehicle can signal the
change of direction even if the hazard warning lights
are switched on. To do this, the turn signal lever
must be actuated accordingly with the ignition
switched on. During this time, the hazard warning
Β· During towing, never remove the key from the
ignition lock. Otherwise, the mechanical lock of
the steering column or the steering lock could
suddenly seize. The vehicle could no longer be
steered. This could cause an accident, serious
injury, and loss of control of the vehicle.
lights remain off. As soon as the indicator lever is
moved to the basic position, the hazard warning
lights switch on again automatically.
Β· If the vehicle loses power during towing, stop the
process immediately and request the help of
specialized personnel.
Cases in which the vehicle should never be
towed
Do not allow the vehicle to be towed in the
following situations: β The 12 volt battery is
WARNING
discharged.
Towing the vehicle with a cable or tow bar can
cause damage to the vehicle.
β The indicator on the instrument panel display
does not work correctly.
Β· If the vehicle is towed with a cable or a tow bar,
special care must be taken.
β They have to travel more than 50 kilometers (30 mi
llas).
Β· If possible, have the vehicle transported on a crane.
5 N M 0 1 2 7 6 0 A J
Tow
327
β If the transmission is manual, it is not possible to
fully depress the clutch pedal or place the gear
lever in neutral.
Towed vehicle (behind)
1. Make sure the ignition is on so that the steering
wheel does not lock and so that you can use the
direction indicators and wiper if necessary.
β The selector lever of the automatic transmission
cannot be placed in the N position.
2. Release the electronic parking brake.
β Parking brake cannot be released
electronic.
3. The brake booster and power steering only work
when the engine is running. Otherwise, the brake
pedal will have to be depressed considerably more
β The steering column lock cannot be released.
forcefully and it will take more force to turn the
steering wheel.
β It cannot be guaranteed that the wheels will turn
smoothly or that the steering will function after an
accident.
4. Make sure the towline is always taut.
If the vehicle cannot be towed on its wheels for any
of the reasons mentioned, seek help from a suitably
qualified specialist workshop and, if necessary, have
the vehicle transported without the wheels touching
the road. Volkswagen recommends a Volkswagen
dealer.
5. Disengage gear.
6. Select gear N position .
WARNING
Never attach the tow cable or tow bar to axle
or undercarriage components. They could be
damaged and could cause an accident and
serious injury.
Tow
Request the help of specialized personnel and,
If necessary, have the vehicle transported on a
crane.
Note and , at the beginning of this ca
chapter, on page 326.
Fasten the cable or the towbar only at the points
provided for it:
WARNING
The vehicle can only be towed if the state of
charge of the 12 volt battery is sufficient and the
electronic parking brake and the steering column
lock can be disengaged.
β Towing eye
β Trailer hitch
Previous steps
If the vehicle loses power or there is a fault in the
electrical system, the engine may have to be started
or the drive system switched on using the starting aid
in order to deactivate the electronic parking brake
and the ignition lock. steering column.
β Make sure the tow rope is not twisted. Otherwise,
the towing eye could unscrew during towing.
β Switch on the ignition and turn on the emergency
flashers of both vehicles. If necessary, take into
account other different provisions that may exist
in this regard.
Mounting the front towing eye
(R-Line)
β Observe the instructions for towing in the owner's
manual for the other vehicle.
Note and , at the beginning of this ca
chapter, on page 326.
Towing vehicle (front)
1. Don't really start walking until you
the cable has been stretched.
Depending on the country and equipment, the tow
eye mount is located behind the bumper cover.
2. Accelerate with special care.
3. Avoid sudden braking and maneuvers.
1. Before towing, check for an alo
Threaded mounting for towing eye.
4. Do not exceed the maximum technically
permissible towable mass for the vehicle.
2. Otherwise, seek help from a suitably qualified
specialist workshop and, if necessary, have the
vehicle transported on
5. In vehicles with manual gearbox: When starting the
march, clutch with special gentleness.
328
various situations
a crane. Volkswagen recommends a
5. After towing, unscrew the eye clockwise.
Volkswagen dealer.
6. Insert the locking tab of the cover into the hole in
the bumper that faces the outside of the vehicle
and press on the opposite area of the cover
until the tab engages with the bumper.
The towing eye must always be carried in the vehicle.
Observe the notes on towing ΓΏ p. 327.
7. Clean the towing eye if necessary
Install the front towing eye
and put it back in the trunk along with the
other tools on board.
WARNING
The towing eye must always be fully threaded and
firmly in the housing. Otherwise it could come out
of the housing during tow starting or towing.
Install front towing eye
Note and , at the beginning of this ca
chapter, on page 326.
Fig. 230 On the right side of the front bumper: cover
for the towing eye socket.
Depending on the country and equipment, the tow
eye mount is located behind the bumper cover.
1. Before towing, check whether there is a threaded
socket for the towing eye.
2. If this is not the case, ask for help from a suitably
qualified specialist workshop and, if necessary,
have the vehicle transported on a crane.
Volkswagen recommends a Volkswagen dealer.
The towing eye must always be carried in the vehicle.
Observe the notes on towing ΓΏ p. 327.
Fig. 231 On the right side of the front bumper: Screw
in the towing eye.
Install the front towing eye
1. Remove the towing eye from the on-board
tools in the luggage compartment ΓΏ p. 312.
2. Press on the side of the cover (arrow) to release
castrate it ΓΏ fig. 230.
3. Remove the cover and let it hang from the vehicle.
4. Screw the towing eye into the socket.
turning it fully anti-clockwise ΓΏ fig. 231, ΓΏ .
Use a suitable object with which you can
completely and firmly screw the towing eye into
its seat.
5 N M 0 1 2 7 6 0 A J
Fig. 232 On the right side of the front bumper: towing
eye.
Tow
329
1. Remove the towing eye from the on-board tools
in the luggage compartment ΓΏ p. 312.
Install the rear towing eye
2. Press on the corresponding area of the cover
.
(arrow) to release it ΓΏ fig. 232 1
3. Pull the cover forwards and let it hang
vehicle.
4. Screw the towing eye into the socket.
turning it fully anti-clockwise ΓΏ fig. 232 2 ΓΏ .
Use a suitable object with which you can
completely and firmly screw the towing eye
into its socket.
Fig. 233 On the right side of the rear bumper: screwed-
5. After towing, unscrew the eye clockwise.
on towing eye.
1. Remove the towing eye from the on-board tools
in the luggage compartment ΓΏ p. 312.
6. Insert the side tab of the cover into the hole in
the bumper and press down on the opposite
side of the cover until it snaps into the bumper.
2. Press on the bottom area of the cover (arrow)
.
to release it ΓΏ fig. 233 1
7. Clean the towing eye if necessary
3. Remove the cover and let it hang from the vehicle.
and put it back in the trunk along with the
other tools on board.
4. Screw the towing eye into the socket.
turning it fully anti-clockwise ΓΏ fig. 233 2 ΓΏ .
Use a suitable object with which you can
completely and firmly screw the towing eye
into its socket.
WARNING
The towing eye must always be fully threaded and
firmly in the housing. Otherwise it could come out
of the housing during tow starting or towing.
5. After towing, unscrew the eye clockwise.
6. Place the cover in the corresponding recess
and push it in until it clicks into place.
Install rear towing eye
be
7. Clean the towing eye if necessary
and put it back in the trunk along with the
other tools on board.
Note and , at the beginning of this ca
chapter, on page 326.
WARNING
The towing eye must always be fully threaded and
firmly in the housing. Otherwise it could come out
of the housing during tow starting or towing.
Depending on the country and equipment, the tow
eye mount is located behind the bumper cover.
1. Before towing, check whether there is a threaded
socket for the towing eye.
Vehicles with a towing hitch Vehicles
equipped with a towing hitch ex factory do not have
a mount for the screw-in towing eye behind the cover.
2. Otherwise, seek help from a suitably qualified
specialist workshop and, if necessary, have the
vehicle transported on a crane. Volkswagen
recommends a Volkswagen dealer.
1. In this case, the ball hitch must be removed or
mounted and used for towing ΓΏ p. 293.
The towing eye must always be carried in the vehicle.
Observe the notes on towing ΓΏ p. 327.
WARNING
If the vehicle is equipped with a towing device from
the factory, only tow other vehicles with a special
tow bar for mounting on a ball head. If a tow bar is
used
330
various situations
2024 VW Tiguan Owner's Manual
