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Table of Contents > Various situations > Tow

VW Tiguan 2021 Owner's Manual ➜ Tow

it with the 12 volt battery discharged; otherwise, to the  
Never connect the negative cable to compo  
fuel system components or brake lines.  
engine block or to a solid metal part fixedly bolted to the  
engine block of this vehicle ÿ fig. 229 3 ÿ .  
· Make sure that the uninsulated parts of the jumper cable  
clamps do not touch each other.  
7. Position the starter cables so that they cannot be reached by  
any rotating part in the engine compartment.  
· Also, make sure that the cable connected to the positive  
pole of the 12 volt battery does not come into contact with  
electrically conductive parts of the vehicle.  
Vehicles with the 12 volt battery in the male  
tero can provide starting assistance to other vehicles  
through the sockets provided for this purpose  
(positive pole + and ground terminal –).  
· Avoid electrostatic discharges in the area of the 12 volt  
battery. If sparks were to fly, the detonating gas escaping  
from the battery could ignite.  
start the engine  
1. Start the engine of the power-supplying vehicle and let it idle.  
· Never use the jump start if the 12 volt battery is damaged or  
frozen, or if it has been thawed.  
2. Start the engine of the vehicle with the discharged 12 volt  
battery and wait 2 to 3 minutes for the engine to “crank  
over”.  
WARNING  
After using the starting aid, have the 12 volt battery checked by  
a qualified specialist workshop. Volkswagen recommends a  
Volkswagen dealer.  
Disconnect jumper cables  
1. If the dipped beam is on, turn it off before disconnecting the  
jumper cables.  
2. Connect the fan of the air conditioner or the system  
heating and ventilation issue and turn on the heated rear  
window of the vehicle with the discharged 12 volt battery  
Tow  
to reduce voltage spikes that may occur when disconnecting  
the cables.  
Introduction to the topic  
Towing a vehicle takes practice, especially when using a tow rope.  
Both drivers should be familiar with the ins and outs of towing.  
Inexperienced drivers should refrain from towing.  
3. With the engines running, disconnect the AC  
starting cables only in the order D – C – B – A ÿ fig. 228 or  
ÿ fig. 229.  
4. If necessary, close the battery cover or the socket cover for  
starting aid ÿ p. 324.  
Observe the legal provisions regarding towing.  
5. After using the starting aid, have the 12 volt battery checked  
by a qualified specialist workshop. Volkswagen recommends  
When towing, make sure at all times that no impermissible  
tractive forces or jerks are generated. On tracks without firm  
ground there is always the danger of overloading the fixing parts.  
a Volkswagen dealer.  
WARNING  
Tow  
If jump starting aid is used improperly, the 12 volt battery  
could explode and cause serious injury. To reduce the risk  
of a battery exploding, note the following:  
Towing means pulling a vehicle from another that is not in a  
condition to circulate.  
The vehicle can be towed with a tow bar or cable:  
· Always wear suitable eye protection and protective gloves,  
and never lean over the 12 volt battery.  
— The maximum speed allowed is 50 km/h (30 mph).  
— The maximum distance allowed is 50 km (30 miles).  
· Connect the connection cables in the correct order: first the  
positive cable, and then the negative cable.  
The tow bar is safer for towing and prevents damage to the  
vehicle.  
326  
various situations  
The tow rope should only be used if a tow bar is not  
WARNING  
available.  
Pushing the vehicle with your hands can damage  
the rear light assemblies, the rear window side  
spoilers and large areas of sheet metal.  
Also, the rear spoiler could come off.  
The tow rope must be elastic so that there is no  
damage to the vehicles. Use a synthetic fiber cord or  
similar elastic material.  
· If you have to push the vehicle, do not allow it to  
press on the rear light units, the spoilers on the  
sides of the window, large sheet metal surfaces  
or the rear spoiler.  
towing with a crane  
If the vehicle has to be raised by one axle to tow  
it, it is only allowed to do so by the following axles  
depending on the combination of gearbox and  
traction it has:  
WARNING  
Front-wheel drive  
When removing and installing the cover and the towing  
eye, this can cause damage to the vehicle, e.g. For  
example, in painting.  
Auto switch  
Manual shift  
front axle  
front axle  
4Motion all-wheel drive  
· To avoid damaging the vehicle, remove and  
install the cover and the towing eye carefully.  
Auto switch  
front axle  
front axle  
Manual shift  
WARNING  
WARNING  
Using a towing eye that is not suitable for the vehicle  
can damage the vehicle.  
When a vehicle is towed, the driving behavior and  
braking ability change considerably.  
· When towing, always use the towing eye that  
corresponds to the vehicle, which is part of the  
on-board tools, or an eye appropriate for it.  
WARNING  
Never allow the vehicle to be towed without  
power.  
· When towing, never switch off the ignition with  
the start/start button. Otherwise, the electronic  
steering column lock could suddenly engage.  
The vehicle could no longer be steered. This  
could cause an accident, serious injury and loss  
of control of the vehicle.  
Instructions for towing  
Note and , at the beginning of this ca  
chapter, on page 326.  
During towing, the towed vehicle can signal the  
change of direction even if the hazard warning lights  
are switched on. To do this, the turn signal lever  
must be actuated accordingly with the ignition  
switched on. During this time, the hazard warning  
· During towing, never remove the key from the  
ignition lock. Otherwise, the mechanical lock of  
the steering column or the steering lock could  
suddenly seize. The vehicle could no longer be  
steered. This could cause an accident, serious  
injury, and loss of control of the vehicle.  
lights remain off. As soon as the indicator lever is  
moved to the basic position, the hazard warning  
lights switch on again automatically.  
· If the vehicle loses power during towing, stop the  
process immediately and request the help of  
specialized personnel.  
Cases in which the vehicle should never be  
towed  
Do not allow the vehicle to be towed in the  
following situations: — The 12 volt battery is  
WARNING  
discharged.  
Towing the vehicle with a cable or tow bar can  
cause damage to the vehicle.  
— The indicator on the instrument panel display  
does not work correctly.  
· If the vehicle is towed with a cable or a tow bar,  
special care must be taken.  
— They have to travel more than 50 kilometers (30 mi  
llas).  
· If possible, have the vehicle transported on a crane.  
5 N M 0 1 2 7 6 0 A J  
Tow  
327  
— If the transmission is manual, it is not possible to  
fully depress the clutch pedal or place the gear  
lever in neutral.  
Towed vehicle (behind)  
1. Make sure the ignition is on so that the steering  
wheel does not lock and so that you can use the  
direction indicators and wiper if necessary.  
— The selector lever of the automatic transmission  
cannot be placed in the N position.  
2. Release the electronic parking brake.  
— Parking brake cannot be released  
electronic.  
3. The brake booster and power steering only work  
when the engine is running. Otherwise, the brake  
pedal will have to be depressed considerably more  
— The steering column lock cannot be released.  
forcefully and it will take more force to turn the  
steering wheel.  
— It cannot be guaranteed that the wheels will turn  
smoothly or that the steering will function after an  
accident.  
4. Make sure the towline is always taut.  
If the vehicle cannot be towed on its wheels for any  
of the reasons mentioned, seek help from a suitably  
qualified specialist workshop and, if necessary, have  
the vehicle transported without the wheels touching  
the road. Volkswagen recommends a Volkswagen  
dealer.  
5. Disengage gear.  
6. Select gear N position .  
WARNING  
Never attach the tow cable or tow bar to axle  
or undercarriage components. They could be  
damaged and could cause an accident and  
serious injury.  
Tow  
Request the help of specialized personnel and,  
If necessary, have the vehicle transported on a  
crane.  
Note and , at the beginning of this ca  
chapter, on page 326.  
Fasten the cable or the towbar only at the points  
provided for it:  
WARNING  
The vehicle can only be towed if the state of  
charge of the 12 volt battery is sufficient and the  
electronic parking brake and the steering column  
lock can be disengaged.  
— Towing eye  
— Trailer hitch  
Previous steps  
If the vehicle loses power or there is a fault in the  
electrical system, the engine may have to be started  
or the drive system switched on using the starting aid  
in order to deactivate the electronic parking brake  
and the ignition lock. steering column.  
— Make sure the tow rope is not twisted. Otherwise,  
the towing eye could unscrew during towing.  
— Switch on the ignition and turn on the emergency  
flashers of both vehicles. If necessary, take into  
account other different provisions that may exist  
in this regard.  
Mounting the front towing eye  
(R-Line)  
— Observe the instructions for towing in the owner's  
manual for the other vehicle.  
Note and , at the beginning of this ca  
chapter, on page 326.  
Towing vehicle (front)  
1. Don't really start walking until you  
the cable has been stretched.  
Depending on the country and equipment, the tow  
eye mount is located behind the bumper cover.  
2. Accelerate with special care.  
3. Avoid sudden braking and maneuvers.  
1. Before towing, check for an alo  
Threaded mounting for towing eye.  
4. Do not exceed the maximum technically  
permissible towable mass for the vehicle.  
2. Otherwise, seek help from a suitably qualified  
specialist workshop and, if necessary, have the  
vehicle transported on  
5. In vehicles with manual gearbox: When starting the  
march, clutch with special gentleness.  
328  
various situations  
a crane. Volkswagen recommends a  
5. After towing, unscrew the eye clockwise.  
Volkswagen dealer.  
6. Insert the locking tab of the cover into the hole in  
the bumper that faces the outside of the vehicle  
and press on the opposite area of the cover  
until the tab engages with the bumper.  
The towing eye must always be carried in the vehicle.  
Observe the notes on towing ÿ p. 327.  
7. Clean the towing eye if necessary  
Install the front towing eye  
and put it back in the trunk along with the  
other tools on board.  
WARNING  
The towing eye must always be fully threaded and  
firmly in the housing. Otherwise it could come out  
of the housing during tow starting or towing.  
Install front towing eye  
Note and , at the beginning of this ca  
chapter, on page 326.  
Fig. 230 On the right side of the front bumper: cover  
for the towing eye socket.  
Depending on the country and equipment, the tow  
eye mount is located behind the bumper cover.  
1. Before towing, check whether there is a threaded  
socket for the towing eye.  
2. If this is not the case, ask for help from a suitably  
qualified specialist workshop and, if necessary,  
have the vehicle transported on a crane.  
Volkswagen recommends a Volkswagen dealer.  
The towing eye must always be carried in the vehicle.  
Observe the notes on towing ÿ p. 327.  
Fig. 231 On the right side of the front bumper: Screw  
in the towing eye.  
Install the front towing eye  
1. Remove the towing eye from the on-board  
tools in the luggage compartment ÿ p. 312.  
2. Press on the side of the cover (arrow) to release  
castrate it ÿ fig. 230.  
3. Remove the cover and let it hang from the vehicle.  
4. Screw the towing eye into the socket.  
turning it fully anti-clockwise ÿ fig. 231, ÿ .  
Use a suitable object with which you can  
completely and firmly screw the towing eye into  
its seat.  
5 N M 0 1 2 7 6 0 A J  
Fig. 232 On the right side of the front bumper: towing  
eye.  
Tow  
329  
1. Remove the towing eye from the on-board tools  
in the luggage compartment ÿ p. 312.  
Install the rear towing eye  
2. Press on the corresponding area of the cover  
.
(arrow) to release it ÿ fig. 232 1  
3. Pull the cover forwards and let it hang  
vehicle.  
4. Screw the towing eye into the socket.  
turning it fully anti-clockwise ÿ fig. 232 2 ÿ .  
Use a suitable object with which you can  
completely and firmly screw the towing eye  
into its socket.  
Fig. 233 On the right side of the rear bumper: screwed-  
5. After towing, unscrew the eye clockwise.  
on towing eye.  
1. Remove the towing eye from the on-board tools  
in the luggage compartment ÿ p. 312.  
6. Insert the side tab of the cover into the hole in  
the bumper and press down on the opposite  
side of the cover until it snaps into the bumper.  
2. Press on the bottom area of the cover (arrow)  
.
to release it ÿ fig. 233 1  
7. Clean the towing eye if necessary  
3. Remove the cover and let it hang from the vehicle.  
and put it back in the trunk along with the  
other tools on board.  
4. Screw the towing eye into the socket.  
turning it fully anti-clockwise ÿ fig. 233 2 ÿ .  
Use a suitable object with which you can  
completely and firmly screw the towing eye  
into its socket.  
WARNING  
The towing eye must always be fully threaded and  
firmly in the housing. Otherwise it could come out  
of the housing during tow starting or towing.  
5. After towing, unscrew the eye clockwise.  
6. Place the cover in the corresponding recess  
and push it in until it clicks into place.  
Install rear towing eye  
be  
7. Clean the towing eye if necessary  
and put it back in the trunk along with the  
other tools on board.  
Note and , at the beginning of this ca  
chapter, on page 326.  
WARNING  
The towing eye must always be fully threaded and  
firmly in the housing. Otherwise it could come out  
of the housing during tow starting or towing.  
Depending on the country and equipment, the tow  
eye mount is located behind the bumper cover.  
1. Before towing, check whether there is a threaded  
socket for the towing eye.  
Vehicles with a towing hitch Vehicles  
equipped with a towing hitch ex factory do not have  
a mount for the screw-in towing eye behind the cover.  
2. Otherwise, seek help from a suitably qualified  
specialist workshop and, if necessary, have the  
vehicle transported on a crane. Volkswagen  
recommends a Volkswagen dealer.  
1. In this case, the ball hitch must be removed or  
mounted and used for towing ÿ p. 293.  
The towing eye must always be carried in the vehicle.  
Observe the notes on towing ÿ p. 327.  
WARNING  
If the vehicle is equipped with a towing device from  
the factory, only tow other vehicles with a special  
tow bar for mounting on a ball head. If a tow bar is  
used  
330  
various situations  

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