call favorites
Differences in voice commands
1. Press the assigned speed dial key.
Command-based voice control (standard)
Favorites are not updated automatically. If you change
a contact's phone number, the speed dial key needs to
be reassigned.
In this case the commands have to respect a predetermined
syntactic order to be recognized correctly, for example
“Guide me to [city, street, number]”. You will find further
examples in the infotainment system. Command-based voice
operation can be executed in any of the available languages ÿ
p. 282.
Deleting favorites from a speed dial key The symbols can
be different depending on the infotainment system.
1. Press
To delete a favorite, press the desired speed dial key .
Manage favorites.
Advanced voice control (offline or online)
Advanced voice control enables natural dialogue with the
system. If, for example, we ask "How much is left to arrive?",
the system will indicate the time remaining to reach the
destination. Commands can be freely formulated and can be
colloquial. You will find command suggestions in the
infotainment system.
.
Or: press
-or- To remove all favorites from all speed dial keys,
tap Remove All.
2. Press confirmation to delete.
Advanced voice control works both online and offline. In
Online mode, more functions and data are available for better
command recognition. For Online mode you need a con
We Connect Plus or We Connect Start deal valid for the
vehicle.
voice control
If both command-based voice control and advanced voice
control are available for a language, activating voice control
always uses advanced voice control.
Introduction to voice control
With voice control, you can execute certain functions
with a command.
Available languages
The number of languages available in your country depends
on the equipment.
Types of voice control
Depending on the language set in the infotainment system,
one of the following voice controls is available in the vehicle:
Language
Standard Offline Online
German
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
x
— Command-based voice control (standard).
— Advanced voice control (offline or online).
English (GB)
English (US)
Italian
French
Is my vehicle equipped with voice control?
If there is a voice control button on the multifunction steering
Spanish
Czech
x
—
x
—
wheel or the VOICE button othnethveehinicfoletauinnmdeernsttasnydstsetmheor
Dutch Polish
Portuguese
activation word, then the vehicle is equipped with voice control.
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
—
Norwegian
Swedish
Danish
Test voice control before setting off to familiarize
yourself with how it works.
Finnish
Bulgarian
Greek
Russian
Turkish
x = type of voice control available in this language.
282
Infotainment system
In black with a blue background: Voice control is
active and recognizes spoken words.
Language
Standard Offline Online
—
—
—
—
x
Portuguese (Brazil)
ÿ p. 282 French
(Canada) ÿ p. 282
Spanish (Mexico) ÿ
p. 282
—
x
x
End voice control
1. End with voice: To open proposals for a command to
—
cancel, tap General.
HOME
x = type of voice control available in this language.
2. End via the multifunction steering wheel: Press the
voice control button twice in succession.
3. End automatically: Voice control is ended automatically
when functions in the infotainment system are used,
the parking system is activated, phone calls come in
Start and end voice control
commands
or announcements and navigation warnings are
issued.
Voice control only recognizes commands in the language
that is set in the infotainment system.
Keep in mind the following tips so that the commands work
correctly:
wake word
ÿ Speak clearly and in a normal tone. Speak a little louder if
you are driving fast.
Words spoken in the vehicle are checked in the ring memory
of the infotainment system to recognize the trigger word.
Voice control starts when the infotainment system recognizes
the activation word. The ring memory overwrites itself every
15 seconds repeatedly. With the wake word off, the ring
buffer remains inactive. No transmission of data or words
spoken in the vehicle takes place.
ÿ Avoid a strong accent or dialect. ÿ Do not take
very long breaks. ÿ Avoid external and background
noise. ÿ Do not direct the air stream coming from the
diffusers towards the microphone or towards the ceiling.
Open command prompts
1.Press HOME
.
Activating and deactivating the activation word If
Depending on the content of the address book and
to ensure reliable recognition of names in the
the activation word is deactivated, the infotainment cannot
be activated via the activation word. , press 1. In MENU
Voice control Start/end tone voice control or activation
address book, it may be useful to change the order of the
first and last names of the contact in question.
word.
Start voice control
Or: Press MENU Voice control Start/end tone. voice
control or activation word.
Depending on the equipment, you can start voice control in
different ways:
Say and recognize wake word
1. Start with voice: Say the activation word.
Prerequisite:
2. Start via the multifunction steering wheel: press
ÿ The activation word is connected in the settings
.
voice control key
you.
3. Start via infotainment system: press VOICE
.
Zdravey Volkswagen.
Hello Volkswagen.
Whoa Volkswagen.
In some cases, voice control of the connected
mobile phone can also be started
by holding down the key for voice control or the VOICE
key
.
5 N M 0 1 2 7 6 0 A J
283
voice control
Hello Volkswagen.
Hey Volkswagen.
Hello Volkswagen.
Good morning Volkswagen.
Hey Volkswagen.
Hello Volkswagen.
ÿÿÿÿ ÿÿÿ Volkswagen.
Bye Volkswagen.
ÿÿÿVolkswagen.
Problems and solutions
Voice control does not react
— Voice control is not available in your language
ma.
— Set the correct language in the infotainment system.
— To start voice control.
— There is a failure in the system. • Contact a specialized
workshop qualified for this. Volkswagen recommends
a Volkswagen dealer.
Voice control gives inappropriate responses
1. Voice control has interpreted the question incorrectly.
2. Repeat the command clearly again.
Voice control does not execute a function
— The function cannot be executed with the operation by
voice.
— Function settings prevent connection or execution.
— Voice control did not understand the command.
— Insufficient data available.
Hello Volkswagen.
Hello Volkswagen.
Hello Volkswagen.
Hello Volkswagen.
Czeÿÿ Volkswagen.
ÿÿ Volkswagen.
Private Volkswagen.
Hey Volkswagen.
Merhaba Volkswagen.
Hello Volkswagen.
284
Infotainment system
2024 VW Tiguan Owner's Manual
