Table of Contents > Infotainment system > Navigation

VW Tiguan 2021 Owner's Manual ➜ Navigation

If the exact destination cannot be reached because,  
for example, it is in a non-digitized area, the  
announcement is made that the destination area has  
been reached. Indications about the direction and  
Introduction to the topic  
distance of the destination are also shown on the  
A global navigation satellite system determines the  
current position of the vehicle. All measured values  
and possible traffic information bulletins are compared  
with the available maps to allow optimal navigation to  
the destination.  
During dynamic route guidance, traffic incidents on  
the route are warned. If the route is recalculated, for  
example due to a traffic jam or a change in driving  
style, an additional announcement will be played ÿ p.  
Navigation management is done on the screen.  
While a navigation announcement is playing, you can  
mute or adjust its volume.  
The navigation announcements and the displayed  
graphics guide you to your destination.  
The following navigation announcements will be played  
with the adjusted volume or muted.  
Depending on the country, some functions of the  
infotainment system will not be available on the screen  
from a certain speed. This is not a malfunction, but  
rather due to compliance with legal provisions.  
Navigation announcements are not broadcast if  
the sound is muted in the infotainment system.  
Limitations while browsing  
If the infotainment system cannot receive data from  
GPS satellites, for example in a tunnel or underground  
garage, navigation continues using the vehicle's sensors.  
Only carry out settings, destination entry and changes  
for navigation when the vehicle is stationary.  
If you miss a turnoff during route guidance, the  
navigation may recalculate the route.  
In areas that are not digitized or with incomplete  
digitization in the infotainment system's memory, the  
infotainment system continues to try to make route  
guidance possible.  
The quality of the driving advice issued  
depends on the available navigation data and  
the traffic delays that have been received.  
In the event of missing or incomplete navigation data,  
it may not be possible to determine the exact position  
of the vehicle. This can cause navigation to not be as  
accurate as usual.  
Traffic reports will only be issued on the  
navigation system if the available We Connect  
The layout of the roads is subject to continuous  
service has been activated.  
modifications, for example, new streets, works, closure  
of roads to traffic, changes in street names and building  
numbers. If the navigation data is out of date, it can lead  
to errors or inaccuracies during route guidance.  
Open the main navigation menu  
1.Press HOME  
Or: press HOME  
Or: press MENU  
Operating the navigation map  
To allow optimal viewing, you can also operate the  
navigation map with additional finger movements.  
Access settings  
1.Press HOME  
Or: press MENU  
Move the navigation map Tip:  
Navigation announcements  
Use your index finger.  
The navigation announcements are audible driving  
instructions for the current route.  
1. Move the navigation map with your finger.  
Zoom in on the map Tip:  
The type and frequency of the navigation  
Use your index finger.  
announcements depend on the settings and the driving  
situation, eg starting destination guidance, driving on  
the motorway or around a roundabout.  
1. To zoom in on a specific position, double-click on  
the map.  
Infotainment system  
Zoom out on the map  
Navigation equipment and  
Tip: Use your index and middle fingers 1. To  
zoom out to a certain position, tap the map with two  
fingers at the same time.  
Note and , at the beginninognopf athgies2c5h2a,patnerd, ,on  
page 270.  
Zoom in and out of the map Tip: Use  
your index finger.  
1. Double-tap on the map and hold.  
The navigation functions depend on the equipment  
and the country.  
2. To reduce the map view, move your finger up. To  
enlarge the map view, move your finger down.  
— Entering the destination and calculating the route.  
— Display of two navigation maps at the same time  
(screen and instrument panel).  
Zoom in and out of the map view  
Tip: use your thumb and index finger.  
— Personal destinations.  
— 3D urban maps.  
1. Tap with two fingers at the same time on the  
map and hold.  
— Update of online maps.  
— Online traffic information.  
2. To reduce the map view, move one finger closer to the  
other. To enlarge the map view, spread one finger  
apart from the other.  
Symbols on the map  
Tilt the map view Tip: Use  
The function buttons and the displays depend on the  
settings and the current driving situation.  
your index and middle fingers 1. Tap with  
The map shows symbols for traffic reports and points  
of interest, gas stations for example, as long as the  
navigation has these data ÿ p. 276.  
two fingers horizontally to each other and at the same  
time on the map and hold.  
2. To tilt the map view forward, move your fingers up.  
To flip the map view backwards, move your  
fingers down.  
Indicate the current position.  
Rotate the map view  
Destination search.  
Tip: Use your thumb and index finger.  
1. Tap with two fingers at the same time on the  
Destinations and stages along the current route.  
map and hold.  
2. To rotate the map view, rotate your fingers clockwise  
or counterclockwise.  
Personal destination suggestions (home  
address, work address, favorite points of interest  
(POIS) in the immediate vicinity).  
Saved data The  
infotainment system saves certain data, eg frequent  
Show map menu with settings for navigation and  
routes and position data, to speed up destination entry  
navigation announcements.  
and optimize destination guidance.  
Show route options.  
delete saved data  
Click Basic functions Remove behavior from  
Automatic map mode (orientation in the  
direction of travel, position, zoom and  
2. Press confirmation to delete.  
To determine the direction of travel and the  
inclination of the map.  
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Map scale.  
Train station.  
Show destination memory.  
Symbols in the additional window  
— To open the additional window, press .  
Set preferred POI categories  
Show route overview and alternative routes for guidance  
to the current destination.  
The system offers various special destinations, eg petrol stations,  
via the quick selection symbol in the destination entry, in the route  
details and on the map. You can prioritize the display of these  
Repeat the last locution of the navigation.  
symbols in Settings for the basic functions Preferred POI  
Suppress the sound of the navigation announcements  
and adjust the volume of the navigation announcements.  
Also, the system automatically learns the categories you prefer.  
Navigation settings.  
traffic bulletins  
Traffic bulletins are shown on the map, as long as the navigation  
has these data ÿ p. 276.  
other symbols  
Destination search: detailed destination entry for  
an address.  
Click on a traffic bulletin to open an additional window with more  
details ÿ p. 275.  
Symbols in route details  
Indicate the current position.  
Slippery floor.  
Guidance destination to the current destination.  
Ends guidance to the current destination.  
Road closed to traffic.  
Close route details.  
Slippery road hazard.  
POI (points of interest) symbols  
POIs (points of interest) are shown on the map, as long as the  
navigation has such data.  
To start route guidance, touch the desired POI (point of interest)  
ÿ p. 273.  
Electric charging station.  
Strong wind.  
Fuel station.  
Navigation data  
Note and , on page 252, and , at the beginning of this  
chapter, on page 270.  
Tourist information offices.  
The infotainment system has an internal navigation data memory.  
Depending on the country  
Infotainment system  
the necessary browsing data may already be pre-  
Leave the USB data carrier connected for a  
couple of days with the infotainment system,  
until the navigation data for the regions you are driving  
in has been downloaded and installed. The installation  
runs automatically in the background on the fly.  
Otherwise, the update process will be cancelled.  
In order to carry out route guidance correctly and to  
be able to take full advantage of the functions offered,  
the infotainment system always needs current data.  
If you remove the data carrier and drive in a new  
region in offline mode, the navigation data will not be  
updated due to lack of USB data carrier and Internet  
If you use outdated data, errors may occur during  
navigation. Current routes will not be able to be traced  
or route guidance will lead to wrong destinations.  
1. To show the version of the maps, press MENU  
System Information.  
· Keep your browsing data updated at all times.  
Updating browsing data online The  
Enter destination and start route  
browsing data for frequently driven regions is  
automatically updated in the background if the Internet  
connection is established and, depending on the  
country, also if the privacy settings are valid.  
Note and , on page 252, and , at the beginning  
of this chapter, on page 270.  
1. With the ignition on, the ship data  
gation are updated automatically.  
Depending on the country and the equipment, different  
functions are available for entering destinations.  
You will find more information about the symbols in the  
infotainment system display on ÿ p. 271.  
The automatic updating of browsing data  
depends on the privacy settings. In offline  
mode, no update is performed.  
You can narrow your search more precisely with  
certain suggestions in the results list, for example  
Updating navigation data manually Current  
The various functions for entering destinations can be  
found in the main navigation menu.  
navigation data for large regions, eg Western Europe, and stored on suitable commercially  
available USB data carriers. If the infotainment system  
is switched off, the installation process will be interrupted  
and will continue automatically when it is switched on  
Open the main navigation menu  
1.Press MENU  
Open Settings  
1.Press MENU  
1. Download browsing data and save to  
a USB data carrier.  
enter address  
2. Turn on the vehicle's ignition.  
Start route guidance by entering an address. During  
the introduction, navigation suggests already known  
destinations. You can also enter a new unknown  
address for route guidance.  
3. With the vehicle stationary, connect the USB data  
carrier to the infotainment system.  
Navigation data for regions you currently drive  
frequently is automatically updated in the  
When entering the address, do not enter the  
While the navigation data is being updated and  
after it is updated, no message about this is  
displayed in the infotainment system.  
postal code of the destination, but rather the  
name of the destination.  
Select destination and start navigation  
If you update the navigation data manually,  
the USB data carrier must be permanently  
connected. No notification is received that the update  
is complete.  
1. Press .  
2. Enter the address of the destination and select  
the desired destination.  
5 N M 0 1 2 7 6 0 A J  
and enter the address in the  
3. Tap Route.  
Or: Click  
input mask.  
Quick start  
3. Tap Route.  
1. Press  
Quick start  
2. Touch and hold the desired destination  
for a few seconds.  
1. Press .  
2. Enter the address of the destination, touch the  
desired destination and hold it for a few seconds.  
Select on map The  
navigation map includes active areas at many points  
that are suitable for entering the destination. To enter  
a destination, touch the desired position or place on  
the map. If there is map data at this point, you can  
start route guidance.  
Enter the destination as accurately as possible.  
If you enter a destination incorrectly, route  
guidance cannot be started or it will guide you to the  
wrong destination.  
Whether it is possible to enter the destination via the  
navigation map depends on the state of the data and  
is not possible for all positions.  
Suggested destinations  
The navigation uses saved data, such as the last  
destinations and destinations learned, as well as  
favourites, the home address or the work address, so  
that they can be used for destination guidance.  
To enter a destination to a selected point with unknown  
data, use of froad navigation.  
Offroad navigation  
Select destination and start navigation  
1. Press .  
Offroad navigation calculates routes to selected  
destination points with unknown data. When a  
destination point is outside the known tracks or position  
data, navigation finds the route to the next point on the  
known tracks and completes the journey to the next  
destination point with a direct connection.  
2. Touch the desired destination.  
Route guidance starts automatically.  
last destinations  
Navigation saves up to ten of the last destinations to  
make them available for route guidance. A new  
destination automatically overwrites the oldest  
To start offroad navigation, tap on a free area without  
position data.  
start navigation  
1. Press  
Select destination and start navigation  
2. Scroll the view on the map until the desired position  
can be selected. The navigation map can be used  
by means of additional finger movements ÿ p. 270.  
1. Press  
2. Touch the desired destination.  
3. Tap Route.  
3. Tap on the desired destination or on a point which  
want from the map without position data.  
Quick start  
1. Press  
4. Tap Route.  
2. Touch and hold the desired destination  
for a few seconds.  
Use a contact's address data  
Start route guidance with the saved address data of  
a contact. Saved contacts without address data cannot  
be used for route guidance.  
favorite destinations  
Save up to 50 destinations as favourites.  
Save destination as favorite  
start navigation  
1. During a destination entry, tap on the  
additional window.  
1. Press  
2. Touch the desired contact and the address data.  
Select destination and start navigation  
1. Press  
3. Tap Route.  
2. Touch the desired destination.  
Infotainment system  
nes of said entries. The possible options depend on the entry  
you clicked on.  
If a contact's address data is out of date, route guidance will still  
Close additional window  
take you to the registered address. Check that the contact's  
address is current.  
1. Click on a free area outside the additional window.  
Functions in the additional window:  
Show on map  
Shows what is selected on the map.  
Function Descriptions  
add stage  
Add a stage to the route guidance.  
direct route  
Starts direct route guidance.  
Note and , on page 252, and , at the beginning of this  
chapter, on page 270.  
Deletes a stage of the route guidance.  
To avoid traffic delays. The route is recalculated.  
route details  
The route details contain relevant incident information, for  
Stop guide to your  
destination .  
Finish the guidance to the destination ac  
example, stage or destination, and suggested destinations, as  
long as the data is available to navigation.  
Learning usage behavior While driving,  
navigation saves the routes and destinations made to generate  
destination proposals automatically. Destinations are learned  
based on the time of day and the day of the se  
If you click on an issue, an additional window opens with more  
options. The available options depend on the incident and the  
current settings ÿ p. 270.  
Open and close route details  
Navigation can propose learned routes. To display the suggested  
routes, tap .  
1. To open the route details, tap on the route details.  
If one of the proposed routes is selected, guidance to the  
destination is started.  
2. To close the route details, tap .  
Route guidance follows the selected route until the vehicle  
deviates from it. In this case, the route is recalculated and leads  
again by the most direct path to the initially selected route.  
Edit route guidance To edit  
route guidance, move the waypoints or the destination in the  
route details.  
1. Touch the desired destination and hold it until it is visibly  
Significant traffic delays are taken into account in route guidance.  
2. Move the target to the desired position and release  
If an alternative route and navigation data are available,  
significant traffic delays are avoided.  
The route is recalculated.  
If you follow a route that has already been learned with route  
guidance inactive, the destination is entered in the route details.  
A route guidance to the learned destination does not have to be  
actively started. Warns of possible traffic delays.  
Avoid traffic delays  
The route details show warnings about current traffic delays if  
the navigation has such data. To avoid traffic delays, edit the  
route details ÿ p. 276, Traffic information.  
The estimated arrival time is displayed.  
You can turn the feature on and off whenever you want, as well  
as delete saved data.  
1. Press the traffic bulletin.  
2. Tap Avoid.  
Activate and deactivate “Learn usage behavior”  
The route is recalculated.  
Depending on route guidance, a traffic report can only be  
avoided in this way.  
1. To open the settings for this feature, tap  
Basic function settings.  
additional window  
2. To turn the feature on or off, tap Learn usage behavior.  
3. To delete the saved data, tap Delete usage behavior.  
If you click on the entries in the route details, an additional window  
may open with other options.  
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sign up to make calls. The second connected  
device can be used to receive calls via the  
infotainment system and for media playback.  
traffic information  
Note and , at the beginnionng poafgtheis25c2h,aapntder,  
on page 270.  
Driving at high speed, bad weather and road  
conditions, a noisy environment, including outside  
the vehicle, as well as the quality of the network, can  
negatively affect in-vehicle phone calls.  
Depending on the equipment, not all infotainment  
systems and not all countries have traffic information  
The infotainment system receives detailed information  
Call traffic automatically if Internet connection is  
established. This information is shown with  
The mobile phone interface can integrate an  
antenna amplifier that improves the reception quality  
of the mobile phone.  
symbols and highlighting the road network on the  
map with a color.  
As a general rule, the pairing of a device, for  
example a mobile phone, is only necessary  
once. You can reset the  
The reception of traffic information depends  
on the privacy settings. In offline mode no traffic  
information is received.  
connection of the device via Bluetooth or WLAN (Wi  
Fi) to the infotainment system whenever you want  
without having to pair the device again.  
traffic bulletins  
Events from traffic reports, eg traffic jams or  
congested traffic, are shown with symbols on the  
navigation map ÿ p. 271, Navigation equipment and  
Open the phone interface menu  
1.Press HOME  
Or: press MENU  
Or: press PHONE  
With active route guidance, traffic information  
events on the current route are displayed in the  
route details. These traffic bulletin incidents can be  
avoided ÿ p. 275, Function Descriptions.  
Equipment and symbols of the telephone  
Local warnings, for example in the event of a  
storm, can be issued with a pop-up message  
via the infotainment system.  
Note and from page 252.  
Traffic flow indication  
The mentioned equipment features and symbols  
are not available in all countries and infotainment  
The navigation map shows the flow of traffic  
according to current traffic bulletins, highlighting the  
road network with a color.  
Equipment features  
Orange Congested traffic.  
— Hands-free function.  
— Use up to two mobile phones at the same time  
— Telephone book with up to 5000 contacts.  
— Bluetooth SMS functions:  
— Read SMS.  
phone interface  
Introduction to the topic  
— Write SMS (templates included).  
— Play SMS.  
Using the telephone interface, you can connect your  
— Message history.  
— Bluetooth email functions:  
— Email reading.  
telephony-capable mobile phone to the infotainment  
system and operate the phone functions via the  
infotainment system. The sound is played through the  
vehicle's speakers.  
— Email writing.  
You can connect up to 2 mobile phones at the same  
— Pairing of Bluetooth and WLAN (Wi-Fi)  
devices by NFC.  
time with the infotainment system. But only one of  
both devices will be active and can use  
— Comfort telephony.  
Infotainment system  

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