— Poly-V belt
- Plugs
- Refrigeration system
It is also possible to carry out the revision works
independently of the services that are displayed.
train.
— Engine and engine compartment components
— Engine oil level
For technical reasons, e.g. eg, ongoing development
of components, service sets may vary. Your suitably
qualified specialist workshop always receives timely
information about any changes. Volkswagen
recommends a Volkswagen dealer.
Undercarriage
— Ball joints and tie rods
— Tires
- Braking system
— Joint dust covers
— Tie-rod and stabilizer bar bearings
Vehicle conservation
— Puncture repair kit
- Address
Indications for the
conservation of the vehicle
— Shock absorbers and coil springs
Bodywork
Periodic and competent care of the vehicle
contributes to its conservation.
— Roof systems
— Windshield
— Body corrosion
The longer dirt remains on the surfaces of vehicle
parts, the more difficult it will be to clean and maintain
them. If dirt is left uncleaned for a long time, it may
no longer be possible to remove it.
— Window cleaner
— Door retainers
— Underbody of the vehicle
— Drains
If you have questions about maintenance products
or vehicle parts that are not mentioned, please
contact an appropriately qualified specialist workshop.
Appropriate accessories can be purchased from
suitably qualified specialist workshops. Volkswagen
recommends a Volkswagen dealer. Take into account
1. Take a test ride
Overhaul work In
addition to the inspection work, other overhaul work
must be carried out on your vehicle depending on
the conditions of use and the vehicle's equipment,
e.g. engine, gearbox or fluids and operating means.
These jobs are performed based on the time elapsed
and the distance traveled since the last service, or
only based on the time elapsed or the distance
traveled.
the instructions for use that appear in the
containers.
WARNING
Improper care and cleaning of vehicle components
can affect the function of the vehicle's safety
equipment and cause serious injury.
Among others, the components and the fluids
and operating media mentioned below can be
changed.
· Clean and maintain vehicle parts only in
accordance with the manufacturer's instructions.
tea.
— Additives
· Always use authorized or recommended
cleaning products.
— Combination filter active
· Do not use cleaning products that contain
solvents. Solvents can irreparably damage
airbag modules.
- Brake fluid
— Diesel filter
— Gear oil and, if necessary, its filter
- Air filter
· Protect your hands and arms from sharp parts,
eg. eg when cleaning the inner parts of the
wheel arches.
— Engine oil and, if necessary, its filter
— Final drive and differential oil
— Particle filter
— Toothed belt and tensioner roller
382
Maintenance
WARNING
wash the vehicle
Dirty, fogged or icy windows reduce visibility and
increase the risk of accidents and serious injuries.
Please note and
at the beginning of this ca
chapter, on page 382.
The operation of the vehicle's safety equipment could
be impaired.
Periodic washing of the vehicle prevents dirt from
damaging the paint.
· Drive only if you have good visibility through all the windows.
Matt painted vehicles need special care due to the
special characteristics of the paint.
· Do not coat the windshield with water repellent
products available for glass. If visibility conditions
are unfavorable, more intense glare may occur.
To properly and properly wash your vehicle, please
note the following information ÿ ÿ .
,
WARNING
WARNING
After washing the vehicle, the braking ability may
be reduced and the braking distance may increase
because the brake discs and pads are wet or even
frozen in winter.
Vehicle preservation products can be toxic and
dangerous. The use of products that are not suitable
for conservation or their improper use can cause
accidents, injuries, damage and serious poisoning.
· Make a few stops with caution to “dry and release
the ice brakes”. Do not endanger other road users
in doing so!
· Store preservation products only in their tightly
closed original containers.
· Observe the information on the package insert.
WARNING
· Keep preservation products out of the reach of
children.
Improper vehicle washing can cause serious damage
to the vehicle!
· To avoid inhaling harmful vapours, apply preservation
products only outdoors or in well-ventilated rooms.
· Always follow the manufacturer's instructions.
· Do not wash the vehicle in direct sunlight.
· To preserve the vehicle, never use turpentine,
motor oil, malt remover or any other liquid that
evaporates quickly. They are toxic and easily
flammable.
· If the outside temperatures are low, never direct the
water jet directly at the doors or the tailgate. Parts of
the vehicle could freeze!
Removal of stubborn paint dirt
mate
WARNING
— Soften insects as soon as possible with water
and stuck-on bird droppings and spray them with a
special cleaner for paintwork.
Dirt containing aggressive components or solvents
can irreparably damage vehicle equipment, such as
seat upholstery or decorative parts, even if it is cleaned
quickly.
tea.
— Remove tar splashes from the painted surface with a
standard tar remover. Do not remove residues by
rubbing vigorously.
· Do not let dirt dry.
· Have stubborn stains cleaned by a suitably qualified
specialist workshop.
— Remove resin and surface rust with a special
cleaning product for matt paint and cleaning putty.
Slide the putty over the affected places without
exerting pressure.
— Spray grease and fingerprints with a flat paint finish
spray sol and wipe with a soft microfiber cloth.
5 N M 0 1 2 7 6 0 A J
— Immediately rinse any traces of gas
sunny with plenty of water.
Vehicle conservation
383
Automatic washing facilities
camera lenses or decorative and protective sheets.
— If the paint is matt, never select a program with wax or
— If the windows are covered with snow or ice, never clean
them with high pressure cleaning equipment.
drying product.
— If the paint is matte, use only installa
washing operations that use textile washing elements, never
one that uses brushes.
Hand wash
Occasional dirt on the paint can be removed with a cleaning
putty.
— If the vehicle has decorative and protective sheets
tection, do not select a washing program with hot wax.
1. Clean dust and coarse dirt from the vehicle
with plenty of water.
— Preferably use washing facilities without brushes.
2. If the paint is matte , remove insects,
grease stains and fingerprints with a special cleaner for
matt paint. Apply the product by applying light pressure
with a microfiber cloth.
— Also order regular washing
thoroughly from the underbody of the vehicle to remove
remains.
— Observe the information of the person in charge of the
washing installation, especially if the vehicle is equipped
with accessories, such as spoilers ÿ .
3. Use a soft sponge, mitt, or ce
wash rod exerting little pressure. Start at the ceiling and
work from the top down. Use a vehicle shampoo only if
the dirt is persistent.
ÿ The windows are closed and the mirrors
outer are folded.
ÿ Vehicles with steering column lock: If the vehicle is
If the paint is matt, use a neutral vehicle shampoo and
wipe the vehicle from top to bottom with a cleaning cloth.
Clean the cloth thoroughly frequently.
mechanically towed in the automatic car wash system
(tunnel car wash), the steering column must not be
locked under any circumstances ÿ p. 168. ÿ Window
cleaners ÿ p. 125 and sensor
4. Clean the wheels and bottom rails with
a clean sponge.
rain and light ÿ p. 126 are offline.
ÿ The Auto-Hold function is deactivated
ÿ p. 207.
5. Rinse with plenty of water.
6. Let the vehicle air dry. Remove the remains of water with a
chamois.
ÿ If fitted: the roof antenna has been unscrewed.
WARNING
WARNING
If the vehicle is washed improperly, the matt effect of the paint
can be removed.
Automatic car wash systems that mechanically detect contours
by contact can damage the vehicle, e.g. eg spoilers.
· Never use washing programs that apply a wax preservative.
· As a general rule, only use cleaning products that do not
contain solid particles or abrasive products, such as car
shampoos or insect removers.
High pressure cleaning equipment
— Never use rotary nozzles! Follow the manufacturer's
instructions.
— Only use water at a temperature below +60 °C (+140 °F).
· Do not use insect-removing sponges, scouring pads,
rough kitchen or similar. The surface could be damaged.
— Move the water stream evenly keeping the nozzle at least
50 cm (20 inches) away from all parts of the vehicle.
WARNING
The drains of the water box can be clogged by leaves and
dirt. Water that does not come out could enter the passenger
compartment. If water is manually introduced into the plenum
— Do not direct the water jet for a long time
to the same point.
(eg with a high-pressure cleaner), considerable damage to the
vehicle can occur.
— As far as possible, do not direct the water jet directly at
delicate parts of the vehicle, e.g. e.g. rubber seals,
windows, shiny trims, tyres, sensors,
· Remove leaf litter and other loose objects with a
vacuum cleaner or by hand.
384
Maintenance
· Have the area under the perforated cover
cleaned by a specialized workshop.
serving of them. Volkswagen recommends going
to a Volkswagen dealer for this.
Preservative products protect the paint of the vehicle.
When the water no longer beads visibly on the clean
paintwork, the vehicle should be re-protected with a
wax preservative.
Wash the vehicle only in places specially
provided for it. This prevents dirty water, which
may be contaminated with oil, from reaching the
sewage system.
— In case of matt paint, apply a special wax
essential for this paint on the clean vehicle with a
soft sponge. Remove excess wax with a microfiber
cloth.
Maintenance and cleaning of the
exterior of the vehicle
— Even if a wax preservative is applied regularly at
the car wash, Volkswagen recommends protecting
the vehicle's paintwork with a suitable hard wax or
Volkswagen Original Hard Wax at least twice a year.
Note and , at the beginning of this ca
chapter, on page 382.
Below you will find some recommendations on cleaning
and preserving different parts of the vehicle.
— Polishing will only be necessary when the vehicle's
paint has lost its shine and this cannot be restored
with conservation products.
Crystals, glass surfaces
Never polish matt painted surfaces. If the paint is
polished, the surface will be irreparably damaged.
— Remove wax residue, e.g. eg from care products,
with a suitable window cleaner or the Original
Volkswagen cleaning cloth.
Water box, engine compartment
— Remove snow with a hand brush.
— Remove the frost with a plastic scraper. When doing
so, always scratch in the same direction.
— In the event of ice, use a suitable anti-icing spray
or Volkswagen Genuine anti-icing spray.
— Wiper blades: ÿ p. 313
Paint
Always treat surfaces carefully so as not to damage
the paint layer.
Fig. 266 Between the engine compartment and the
— Immediately clean light soiling,
windscreen: coolant box (schematic representation).
p. deposits, insect remains, cosmetic products,
etc., with a clean, soft cloth and a mild soapy
solution consisting of a maximum of two tablespoons
of neutral soap per liter of water or with a cleaning
putty .
— Remove leaf litter and other loose objects with a
,
vacuum cleaner or by hand ÿ fig. 266 ÿ .
— Always have the engine compartment cleaned by a
specialized and qualified workshop ÿ .
Volkswagen recommends going to a Volkswagen
dealer for this.
— Immediately clean up any fuel or fluids
two operatives to get out.
If water is manually introduced into the plenum (eg
with a high-pressure cleaner), considerable damage
to the vehicle can occur.
— Moisten surface rust with a solution
soapy Then remove it with cleaning putty.
— Have corrosion removed by a qualified specialist
workshop. Volkswagen recommends going to a
Volkswagen dealer for this.
WARNING
The drains of the water box can be clogged by leaves
and dirt. Water that does not come out could enter
the passenger compartment.
— If the paint shows damage, go to a specialized
workshop qualified for it and ask for it to be repaired.
5 N M 0 1 2 7 6 0 A J
Vehicle conservation
385
· Have the area under the perforated cover regularly
cleaned by a qualified specialist workshop.
Volkswagen recommends going to a Volkswagen
wagen dealer for this.
and the color of the decorative and protective sheets.
On the decorative sheets, marks may appear due
to use and the passage of time after approximately
1 to 3 years; in those of protection, elapsed between
2 and 3 years approx. In areas with a very hot climate,
the decorative sheets may lose some color during
the first year, and the protection sheets during the
second.
Sensors, camera lenses
Trim parts made of chromed plastic, aluminum
or stainless steel
— Clean the surface with a suitable chrome and
aluminum care agent or Volkswagen Genuine
Chrome and aluminum care agent.
— Chrome trim parts can be preserved with a
suitable hard wax or Volkswagen Genuine hard
wax.
Headlights, rear lights
— Clean dirt with a soft sponge dipped in a mild
soapy solution consisting of a maximum of two
tablespoons of neutral soap per liter of water. Do
not use cleaning products that contain alcohol or
solvents.
Fig. 267 At the rear of the vehicle: reversing camera
in the handle with push button (schematic representation).
Clean the area in front of the sensors or cameras
with a soft cloth and a cleaning agent that does not
contain solvents.
— Clean stubborn dirt with a suitable chrome and
aluminum care agent or Volkswagen Genuine
Chrome and aluminum care agent.
Clean the sensor surfaces of the rain and light
sensor and the viewing window of the camera on
the windshield as for the windows and glass
surfaces (depending on equipment).
Tires
— Remove dirt and antifreeze salt with plenty of
water.
— Remove snow with a hand brush.
— Never use hot or very hot water.
— Clean dirty light-alloy wheels with a suitable wheel
cleaner or Volkswagen Genuine wheel cleaner.
Volkswagen recommends coating the wheels
every 3 months with a suitable hard wax or
— In the event of ice, use a suitable anti-icing spray
or Volkswagen Genuine anti-icing spray.
Original Volkswagen hard wax.
Decorative films, protective films
— Remove dirt as in the case of paint.
For matt decorative foils, use a suitable plastic
cleaner or Original Volkswagen plastic cleaner.
— Immediately go over the paint layer of
protection that is damaged with a challenge
pencil that. If so, go to a specialized workshop.
— Remove abrasive dust from the brakes with a
suitable wheel cleaner or Genuine Volkswagen
Wheel Cleaner.
— Apply a clean, dust-free vehicle with liquid hard
wax every 3 months. To apply, use only clean,
soft microfiber cloths. Do not use hot wax - not
even in car washes!
Door lock cylinders
1. Defrost the cylinder of the door locks with a
specific product for this purpose or the Original
Volkswagen anti-icing product.
— Stubborn dirt: remove carefully using alcohol,
then rinse with hot water.
Do not use products to defrost locks that
contain degreasing substances.
Environmental conditions, such as solar
radiation, humidity, pollution, stone impact,
etc., influence durability
386
Maintenance
— Clean dirt with a suitable interior cleaning agent
or Volkswagen Genuine interior cleaning agent.
WARNING
The vehicle's engine bay is a dangerous area.
When carrying out any work on the engine or engine
compartment there is a danger of injuries, burns,
accidents and fires!
— Use a suitable interior cleaner or Volkswagen
Genuine interior cleaner for greasy substances
such as oil. Remove the dissolved part of fat or
coloring with an absorbent cloth without rubbing. If
necessary, repair with water afterwards.
· Before carrying out work in the engine compartment,
be sure to observe the necessary operations and
safety measures ÿ p. 331.
· Have the work carried out by a suitably qualified
specialist workshop. Volkswagen recommends
going to a Volkswagen dealer for this.
— In case of contamination caused by, e.g. For
example, ink from a ballpoint pen or nail polish, use
a suitable interior cleaner or Original Volkswa gen
interior cleaner. If necessary, then apply a mild
soapy solution consisting of a maximum of two
tablespoons of neutral soap per liter of
WARNING
Improper cleaning and maintenance can cause
damage to the vehicle.
water.
· Always follow the manufacturer's instructions.
— Never use leather care products, solvents, floor
wax, shoe polish, stain remover or similar products.
Do not use too rough cleaning utensils
ros or scratch
beef.
— Never use high pressure cleaning equipment.
sion or steam, or cold sprays.
Conservation and cleaning of the
habitat
natural leather
— Wipe off recent soiling with a soft cloth.
Please note and
chapter, on page 382.
at the beginning of this ca
Don and a mild soapy solution consisting of a
maximum of two tablespoons of neutral soap per
liter of water. Prevent liquids from entering the seams.
Below you will find some recommendations on cleaning
and preserving different parts of the vehicle.
— In case of contamination caused by, e.g. For
example, ink from a ballpoint pen or nail polish, use
a suitable cleaner for leather or Genuine Volkswagen
Leather Cleaner.
WARNING
Improper cleaning and maintenance can cause
damage to the vehicle.
— Treat dried-on stains with a suitable leather cleaner
or a suitable Volkswagen Genuine leather cleaner.
· Never use steam cleaning equipment, brushes,
rough sponges, etc.
— In the case of dirt produced by substances
greasy, such as oil, wipe recent stains with an
absorbent cloth.
· Have stubborn stains cleaned by a specialized
workshop.
Crystals
— Apply periodically and after each cleaning a
preservation product for leather seats.
If the vehicle is parked outdoors for a long time,
you should cover the leather to protect it from direct
sunlight.
— Clean the windows with a glass cleaner
them.
— Dry them with a clean chamois or lint-free cloth.
Never treat leather with solvents, floor wax, shoe
polish, stain remover or similar products.
Fabrics, microfiber, synthetic leather
— Regularly remove dirt particles adhering to the
surface with a vacuum cleaner so that the material
is not permanently damaged by friction.
Plastic pieces
— Clean them with a soft, damp cloth.
5 N M 0 1 2 7 6 0 A J
— If stubborn dirt cannot be removed with a little
mild soapy solution (two cu.
Vehicle conservation
387
maximum tablespoons of neutral soap per liter of
water), if necessary use a solvent-free plastic
cleaner or Volkswagen Genuine plastic cleaner.
WARNING
Inadequate cleaning of the seat belts, their
anchorages and their automatic reels can cause
damage to them.
· Never try to modify or disassemble the seat belts
yourself to clean them.
Trim parts, trim strips in chrome, aluminum or
stainless steel
— Clean them in a dust-free place with a clean, soft
cloth dipped in a mild soap solution consisting of a
maximum of two tablespoons of neutral soap per
liter of water.
· Never clean seat belts and their components
with chemical products.
Do not use corrosive liquids, solvents or ob
sharp jets
· Do not allow liquids or foreign bodies to enter the
seat belt buckles.
— Preserve anodized surfaces with a suitable
chrome and aluminum care agent or Volkswagen
Genuine Chrome and aluminum care agent.
· After cleaning the seat belts, wait for them to dry
completely before winding them up.
controls
wooden trims
1. Remove coarse, inaccessible dirt with a soft brush.
Clean them with a soft cloth and a little mild soapy
solution consisting of a maximum of two tablespoons
of neutral soap per liter of water.
2. Use a clean, soft cloth with a little mild soap
solution consisting of a maximum of two
tablespoons of neutral soap per liter of water.
Do not allow liquid to get on the controls.
Seat upholstery cleaning
If any article of clothing, e.g. eg, a denim garment,
colors the upholstery of the seats, it is not a defect in
the upholstery, but rather due to the lack of fastness
of the dye of the garment.
screens
Parts of the airbag system and electrical connectors
can be mounted in the seat padding. If the seat
padding is damaged, improperly cleaned and treated,
or gets wet, it could damage the vehicle's electrical
system and damage the airbag system ÿ .
Do not clean the screen of the instrument panel or
the screen of the infotainment system dry.
1. For cleaning, temporarily unplug di
cho system.
2. Use a suitable cleaning cloth or Volkswagen
Genuine cleaning cloth with a little water, a
suitable glass cleaner or LCD cleaner.
Depending on the equipment, the heated bench
seats are fitted with electrical components and
connectors that could be damaged by improper
cleaning or treatment. Likewise, damage could occur
in other points of the electrical system of the vehicle.
rubber gaskets
— Clean them with a soft, lint-free cloth and plenty
of water.
— Never use high pressure cleaning equipment.
sion or steam, or cold sprays.
— Treat regularly with a suitable rubber care agent
or Volkswagen Genuine rubber care agent.
— Always avoid soaking upholstery.
— Never turn on the heated seats to dry them.
Seat belts
1. Pull the seat belt all the way out and leave it
unrolled.
— Do not use paste detergents or detergent-
based solutions for delicate garments.
2. Remove coarse dirt with a soft brush.
— If in doubt, go to a specialized workshop
duly qualified. Volkswagen recommends a
Volkswagen dealer.
3. Clean the belt with a mild soapy solution
consisting of a maximum of two tablespoons
of neutral soap per liter of water.
WARNING
Improper maintenance and cleaning of vehicle
components can affect the function of the vehicle.
4. Let the belt fabric dry completely, then roll it
up.
388
Maintenance
operation of its safety equipment and cause
serious injury.
Additional connected electrical devices, the
purpose of which is not to exercise direct control over
the vehicle, must bear the mark (manufacturer's
declaration of conformity in the European Union).
These devices include e.g. eg, refrigerators, computers
or fans.
· Clean and maintain vehicle parts only in accordance
with the manufacturer's instructions.
tea.
By their very nature, scuff marks and dirt
WARNING
caused by normal use are easier to detect on
light-coloured cabin materials. The marks caused by
If inappropriate accessories and spare parts are
used, damage to the vehicle, malfunctions, accidents
and serious injuries may result.
the use are unavoidable and also suppose an
unavoidable aging by the normal use. Observe the
corresponding storage instructions.
Volkswagen expressly recommends the use
exclusive of authorized Volkswagen accessories
and Original Volkswagen® Parts . Volkswagen has
verified that these products are reliable, safe and
suitable.
Accessories, change of
parts, repairs and modifications
· Only fit parts to the vehicle that
are equivalent, from the constructive point of view
and their properties, to the parts assembled at the
factory.
Accessories and spare parts
Consult a qualifi ed specialist workshop for advice
before purchasing accessories, spare parts or
operating fluids and media, e.g. For example, if you
want to retrofit the vehicle with accessories or if you
have to change parts. The qualifi ed specialist workshop
will inform you about the legal provisions and
recommendations regarding accessories, spare parts
and operating fluids and media. Volkswagen
recommends a Volkswagen dealer.
· Mount only the rim combinations
and tires approved by Volkswagen for the type of
vehicle in question.
WARNING
Objects in the airbag deployment zone could
cause serious injury or death if the airbags were
to deploy.
· Never fix or place objects in the areas of
airbag deployment.
Volkswagen recommends the exclusive use of
authorized Volkswagen accessories and Original
Volkswagen® Parts . Volkswagen has verified that
these products are reliable, safe and suitable. Qualified
specialized workshops are also prepared to carry out
the assembly with absolute professionalism. Volkswagen
recommends a Volkswagen dealer.
Repairs and technical modifications
When carrying out repairs and technical
modifications, the Volkswagen guidelines must
be observed ÿ !
Despite continuously monitoring the market,
Volkswagen wagen cannot judge whether products
not authorized by Volkswagen meet the requirements
for reliability, safety and suitability for the vehicle. For
this reason, Volkswagen does not assume any liability
for these products, even if, in certain cases, there is
an authorization from an officially recognized vehicle
inspection institute or an official body.
Any modification of the electronic components and
their software can cause functional failures. Due to
the interconnection of electronic components, these
failures can also negatively affect other systems that
are not directly affected. This means that the reliability
of the vehicle can be seriously endangered, that more
than normal wear and tear on vehicle parts can occur,
and that the vehicle's type approval can be lost.
Retrofitted devices that directly influence vehicle
control must bear the e -mark (European Union approval
mark) and be approved by Volkswagen for the vehicle
in question. These devices include e.g. e.g. speed
governors or electronically controlled damping systems.
The Volkswagen dealer cannot be held responsible
for damage caused as a result of incorrect repairs
and technical modifications.
5 N M 0 1 2 7 6 0 A J
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Accessories, change of parts, repairs and modifications
2024 VW Tiguan Owner's Manual
